Dave

• Design, build, and evolve core ML platform infrastructure, including feature stores, real-time model scoring services, and systems supporting the full model development, deployment, and monitoring lifecycle. • Drive technical decision-making for complex initiatives, choosing solutions that scale, are testable, and reduce long-term maintenance burden. • Lead and influence system design discussions, clearly articulating trade-offs and aligning solutions with product and business goals. • Set a high bar for code quality and system reliability through exemplary contributions and thoughtful, constructive code reviews. • Identify, communicate, and mitigate technical risks across platform components before they impact members. • Partner closely with data scientists, engineers, and product stakeholders to translate modeling and business needs into durable platform capabilities. • Provide clear, reliable estimates for complex projects, including assumptions, risks, and dependencies. • Improve team processes, tooling, and standards to increase engineering quality and delivery velocity. • Mentor and support other engineers through design feedback, code reviews, and onboarding. • Participate in hiring and interviews, helping raise the technical bar through well-calibrated feedback.

• Balance engineering leadership and people management with hands-on technical engagement, maintaining sufficient depth in the codebase and platform architecture to guide technical strategy, influence architectural decisions, and mentor engineers. • Bring forward creative technical solutions to handle complex frontend platform challenges by collaborating with product engineering, design, marketing, and other stakeholders. • Stay close enough to the code to guide architectural decisions, review mobile platform work, and provide technical direction across React Native, iOS, Android, and our CI/CD and developer tooling stack. • Hire, lead, mentor, and motivate talented engineers and help them grow professionally. • Collaborate with business and engineering stakeholders to come up with the roadmap, vision, and purpose for the mobile platform. • Facilitate and contribute to conversations with Lead and Staff Engineers to come up with scalable mobile architecture, better engineering practices, and prioritize tech debt. • Communicate the purpose and "why" behind the current and future priorities to the squad and stakeholders. • Remove roadblocks for team members, both technical and otherwise. • Be the bridge between the squad and the rest of the engineering org and leadership by making sure that information flows both ways. • Be a spokesperson and champion for changes initiated by peers, managers, and leadership. • Co-own and measure metrics to enable data-driven decision-making around platform health and developer experience (educated prioritization of tech debt, tooling investments, and developer productivity) in collaboration with engineering stakeholders. And take the lead on solutions to improve when needed. • Work closely with peer Engineering Managers and their teams to prioritize and balance platform investments with squad-specific feature needs. • Establish processes that improve the mobile design-to-development workflow, partnering closely with design and product to ensure seamless collaboration on shared UI patterns and components.

• Define and evolve the long-term strategy for Dave’s website as an acquisition and discovery platform, connecting SEO, content, UX, and experimentation into a unified roadmap. • Analyze website performance, user journeys, and conversion funnels to identify opportunities that improve acquisition efficiency and web-to-app conversion. • Partner with engineering and product to develop a flexible website architecture in Contentful that supports scalable landing pages, experimentation, and rapid iteration. • Lead search and discovery strategy across technical SEO, site architecture, and content frameworks, helping Dave appear in traditional search as well as emerging AI and generative discovery experiences. • Build and manage an experimentation roadmap using tools like Ninetailed, translating test results into scalable improvements across the website. • Collaborate with brand and content teams to develop educational and product-focused content that strengthens trust and positions Dave as a credible financial resource. • Ensure website experiences meet accessibility and regulatory standards, including ADA and CCPA requirements.

• Automate or optimize high-volume manual processes (audit evidence collection, data gathering, compliance reporting) using APIs and workflows to reduce manual effort and human error • Build integrations that pull data from systems of record (Okta, Workspace, GitHub, Security tools, Google Cloud, Snowflake) and consolidate it in BigQuery for audit readiness and analytics • Design and implement agentic workflows that allow non-engineering stakeholders to interact with company data and reports through conversational interfaces, reducing their need to manually query or compile information • Own the operational lifecycle of integrations: monitoring, alerting, troubleshooting, and evolving them as business requirements change • Identify manual handoffs and repetitive tasks across IT, audit, and business functions, then build automation or agent-driven solutions to eliminate them • Work cross-functionally with business teams to understand pain points, translate them into technical solutions, and measure the impact on time savings and compliance readiness • Build scalable, resilient, and secure systems

• Define and lead Dave's strategy for strategic distribution partnerships and alternative growth channels beyond traditional affiliate and paid media programs. • Build and manage a pipeline of partner opportunities through proactive outreach and ongoing market evaluation, spanning platforms, ecosystems, and emerging distribution models. • Own the end-to-end partnership lifecycle: sourcing, pitching, commercial structuring, negotiation, onboarding, and ongoing management, with a focus on deals that drive durable member growth. • Lead negotiations for complex commercial agreements in close partnership with Legal, Compliance, Finance, and Marketing, ensuring structures that support long-term growth and member trust. • Collaborate with Product to explore integrations, co-branded experiences, and embedded financial solutions that create new acquisition opportunities aligned to Dave's roadmap. • Launch and scale partnerships from concept through implementation, working with Analytics and Marketing to measure performance and improve results over time. • Lead by influence across the org: sharing partnership insights, surfacing best practices, and deepening collaborations as Dave's product ecosystem expands.

• Define customer segmentation and targeting using deep, data-backed segmentation • Create an actionable segmentation of current members based on activity, lifecycle stage, demographics, and product usage • Help clearly define Dave’s category and how our products compare to alternatives • Craft clear, differentiated value propositions and product narratives • Partner early with Product, Research, and Analytics to shape positioning and go-to-market strategy for new products • Track competitive offerings, category shifts, and emerging member needs • Establish scalable product marketing processes • Bring rigor to decision-making by leveraging research, analytics, and testing

• End-to-end design for our new Dave Flex (BNPL), evolving the product from early launch to a mature, high-impact offering • New features, improvements, and launches that balance speed, clarity, and member trust • Product direction in partnership with Product and Engineering, including goals, success metrics, and roadmap decisions • Thoughtful solutions across user needs, business constraints, and regulatory considerations • Clear design narratives that help teams make informed trade-offs and move forward with conviction • Mentorship and guidance for other designers, strengthening craft and collaboration across the team

• Drive Flex card adoption: Lead Flex card features from discovery through launch and iteration, spanning onboarding, activation, spend, repayment, and member communication • Ship with speed and conviction: Lead your squad through discovery, delivery, and in-market optimization - ensuring fast execution without losing sight of long-term impact. • Own the numbers: Drive core metrics including offer-to-activation conversion, card usage, repayment behavior, and member retention • Enable flawless execution: Translate goals into clear, prioritized backlogs in partnership with product, research, design, engineering, and data teams, leading to fast, high-quality execution • Lead with evidence: Use qualitative research and quantitative data to surface the highest-impact opportunities across the member funnel • Champion Flex card evolution: Explore and validate how Flex card evolves as a multi-product experience alongside ExtraCash and Dave Banking • Shape a product in its earliest and most formative stages, making decisions that directly affect member access, financial outcomes, and how Dave grows.

• Own and define Dave’s MarTech Stack, including paid channel automation (SEM, Paid Social, Programmatic, etc), attribution, lifecycle, and experimentation infrastructure. • Own end-to-end enablement of web growth strategy — from CMS, landing pages, and experimentation to web-to-app and deep-linking — while partnering with core product teams to streamline registration, onboarding, and the full paid media-to-app customer journey. • Act as the connective tissue across Engineering, Data, and Marketing — ensuring alignment on priorities, clarity on plans, and efficient execution toward business outcomes. • Drive rapid web experimentation by building and maintaining experimentation frameworks and infrastructure to test new growth hypotheses, from channel to creative to landing experiences. • Drive the best-in-class playbooks and stay ahead of privacy changes to platform and policy shifts, as well as new entrants and new technologies — translating risks, impacts, and opportunities into clear guidance.

• Lead the learning strategy and operating rhythm for Member Success & Operations, including onboarding, continuing education, and just-in-time enablement for internal teams and BPO partners • Build scalable enablement programs tied to product launches, policy updates, operational changes, and evolving member needs • Own standards and governance for member-facing and agent-facing content across help center articles, macros, chatbot knowledge, IVR scripts, templates, and internal documentation • Improve how knowledge is structured and surfaced for both humans and AI systems through semantic tagging, content architecture, metadata standards, and retrieval optimization • Partner closely with Product, Engineering, Compliance, Legal, and Member Experience teams to sequence launches and ensure training and content readiness are built into operational timelines • Lead, coach, and develop a growing L&D team while strengthening systems, processes, and long-term knowledge management practices