Role Description As Salesforce Administrator, you’ll play a vital role at RPM Living. Working closely with other Salesforce Administrators and Salesforce Developers, this role will gather requirements and assist in designing comprehensive solutions in the Salesforce environment. Our Salesforce user experience is of great importance to us. Therefore, the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction as a priority. Responsibilities - All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups - Create and edit reports and dashboards based on user requirements - Manage custom report types - Manage support queue with adherence to established SLA’s - Assist and train users on navigating and using our Salesforce environment - Create training documentation and maintaining a library of resources for users to reference - Salesforce configuration changes, including (but not limited to): custom objects, fields, page layouts, record types, reports, and dashboards - Manage end-user cases, case queues and case escalations within the RPM Salesforce org - Support new and existing projects as directed by the Salesforce Administrator and Developers - Using Case Queue and other ticketing systems, monitor recurring requests and identify training opportunities - Assist Tableau users with requests regarding permissions, data validation, and other tasks - Enjoy being part of a dynamic team that participates in many high-profile projects Qualifications - Salesforce Administrator Certification - 1+ year of Salesforce Administrator experience - Must have strong active listening skills - Analytical and problem-solving skills - Must have strong attention to detail when communicating with end users (verbal & written) - Strong attention to data quality and accuracy - Proactive attitude towards platform enhancements Requirements - May be required to sit or stand for extended periods of time - Must be able to read documents, computer screens and data - Must be able to hear and understand verbal communications in person and over the phone or computer - May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds - Must be able to operate a computer, keyboard, mouse and other office equipment - This is a remote role to work within Central Time zone work hours Benefits - Weekly pay for all associates working onsite at an apartment community - Comprehensive healthcare coverage available for all full-time, regular associates - Employer-paid employee assistance, mental health, and wellness programs - Ancillary benefits including critical illness, hospital indemnity, and accident insurance - 401(k) with robust company match - Opportunities for professional development, career growth, and role-based learning plans - Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) - Paid time off plus floating holidays and volunteer days - Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

• Ensure all system rates for customers and suppliers match their approved rate cards. • Accurately build, update, and retire rates within Airspace's pricing and rating systems. • Run regular audits comparing live system rates against source rate cards. • Diagnose why a rate is wrong and drive it to a correct outcome. • Partner with Pricing, Finance, Operations, and Commercial teams to confirm rate intent. • Maintain clear records of rate changes, approvals, and logic behind configurations.

Role Description McNees Wallace & Nurick LLC is seeking a highly organized and proactive Technology Department Administrator to serve as the operational hub of our Information Technology team in a fully remote capacity. In this role, you will ensure the smooth coordination of departmental operations, support budgeting and financial tracking, and facilitate communication across internal stakeholders and external vendors. This is an excellent opportunity for a detail-oriented professional who thrives in a remote environment, is comfortable managing competing priorities, and is eager to contribute to strategic technology initiatives within a collaborative, professional services setting. - Manage daily administrative operations for the IT department in a remote environment, including scheduling meetings, maintaining calendars, preparing agendas, and documenting meeting minutes. - Serve as the primary liaison with technology vendors, handling relationships, contract management, renewals, and purchasing activities. - Maintain and track all technology contracts, licenses, and subscriptions to ensure timely renewals and accurate documentation. - Partner with the CIO to develop and manage the annual technology budget, including tracking expenses, processing invoices, and reconciling monthly financials. - Prepare budget variance analyses, forecasting reports, and identify opportunities for cost savings and optimization. - Support capital planning efforts by compiling cost estimates and assisting in the preparation of business cases for technology investments. - Coordinate IT projects by monitoring progress, tracking milestones, and escalating risks or concerns as needed. - Develop project status reports and dashboards to provide visibility to leadership. - Create and maintain departmental documentation such as standard operating procedures, workflows, and onboarding materials. - Assist with ensuring compliance with firm policies, data security standards, and regulatory requirements. - Support internal and external audits and vendor risk reviews by coordinating documentation and intake processes. - Maintain information governance standards, including proper document organization within NetDocuments (NetDocs). - Provide general administrative support to the E-discovery team. Qualifications - High school diploma or GED required; associate’s or bachelor’s degree preferred. - Minimum of 5 years of experience in an administrative or coordination role, preferably supporting a technology or professional services team. - Proven ability to work effectively in a remote environment, managing time, priorities, and communications independently. - Exceptional organizational skills with the ability to handle multiple projects, deadlines, and competing priorities. - Strong verbal and written communication skills with a professional, client-service-oriented approach. - High attention to detail in document preparation, financial tracking, and data accuracy. - Demonstrated ability to anticipate needs, take initiative, and solve problems independently. - Strong collaboration and interpersonal skills, with the ability to work across distributed teams. - Ability to handle sensitive and confidential information with discretion. - Adaptability and flexibility in a fast-paced, evolving environment. - Commitment to providing excellent internal and external customer service. Benefits - Engaging work environment. - Robust opportunities for professional development. - Challenging and rewarding career paths. - Competitive compensation.

• Support Regional Sales Managers and Applications Engineers in managing sales priorities and achieving sales goals • Order entry, billing, customer forecast/planning management • Monitor and track all shipments to ensure timely delivery and receipt • Verify shipping documents such as bills of lading, invoices, and packing lists • Maintain accurate shipment records in the system and generate regular status reports • Monitoring and timely resolution of overdue invoices • Setting up new customers in SAP / Salesforce • Daily and monthly sales reporting