RPM Living

Role Description The Regional Facilities Manager is responsible for the performance of maintenance operations of multi-family properties including oversight of physical condition of all communities, coordination of all preventative maintenance programs, evaluation of programs, employee safety, oversight of maintenance policies and procedures for properties under his/her supervision. - Work in conjunction with the Director of Facilities Maintenance in developing a best in class maintenance program. - Provide technical and operational support to maintenance and operational teams and create operational efficiencies and ensure maintenance performance standards are met. - Work directly with the Regional Vice President and the Regional Management team to implement company and ownership goals for each property including maximizing revenue and controlling expenses. - Ensure the turn-key and service operations operate efficiently and effectively. - Implement RPM's preventative maintenance program, report, review and improve. - Inspect and audit properties to verify they are following company policies and procedures. - Troubleshoot and take the lead on larger maintenance-related issues. - Identify life-safety, employee safety and physical hazards on-site and provide corrective solutions. - Ensure properties are operating in accordance with all federal, state, and local requirements, including but not limited to OSHA, EPA, NFPA, electrical and building codes. - Ensure compliance with company safety policies and identifying and remediating safety hazards. - Assist in recruiting, interviewing, and on-boarding maintenance teams and developing a mentoring program. - Ensure maintenance team members complete required training and assist in developing and facilitating additional training. - Conduct hands on maintenance training classes for all maintenance associates. Qualifications - Must have proven organizational training skills. - 5+ years experience as a Service Manager in the multi-family industry. - Experience creating SOPs and training preferred. - Yardi knowledge and MS Office experience including Excel. - EPA certification and CPO. - EPA proctor or Certified Pool Instructor preferred. Requirements - May be required to sit or stand for extended periods of time. - Must be able to read documents, computer screens and data. - Must be able to hear and understand verbal communications in person and over the phone or computer. - May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds. - Must be able to operate a computer, keyboard, mouse and other office equipment. Benefits - Weekly pay for all associates working onsite at an apartment community. - Comprehensive healthcare coverage available for all full-time, regular associates. - Employer-paid employee assistance, mental health, and wellness programs. - Ancillary benefits including critical illness, hospital indemnity, and accident insurance. - 401(k) with robust company match. - Opportunities for professional development, career growth, and role-based learning plans. - Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG). - Paid time off plus floating holidays and volunteer days. - Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts).

Title: Marketing Manager Location: Chicago United States Type: Full Time Job Description: Overview At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Purpose Statement: To build and elevate a powerful, consistent brand while delivering best-in-class marketing services and property marketing strategies. We drive performance by shaping a unified brand identity, equipping our teams and clients with scalable, creative solutions, and tailoring strategies to maximize visibility, engagement, and results. Through collaboration and innovation, we act as stewards of the RPM Living brand, ensuring our efforts not only reflect our brand at its best but also directly contribute to the success of every community we serve. Position Summary The Marketing Manager will provide strategic marketing support and insight for a portfolio of properties to the Regional Operations team and the clients that as a company, RPM's support departments collectively serve. Responsibilities - Works closely with Operations leadership on maintaining successful property marketing efforts that supports overall leasing efforts with both stabilized and lease up properties - Responsible for utilizing internal marketing team support, individual expertise, and preferred agency partner services to provide next-level strategic thought leadership and support to ensure the right marketing mix and approach is applied to individual property needs - Develops and executes strategic marketing plans for lease up communities; evaluating ongoing performance bi-weekly and providing performance data reporting that aligns with KPIs for the industry, RPM performance metrics, and market-specific targets - Participates in regularly scheduled calls with regional operations leadership to review Marketing performance for individual property or regional manager portfolios and adjust strategy, tactics, and marketing investment as needed - Provides training and best practices to onsite teams via internal learning platform and hosted monthly calls for the region on relevant topics - Oversees onsite team completion of monthly marketing audits; ensuring ILS, lead tracking, website, concessions, and paid ad copy is up-to-date - Participates in property takeover/onboarding process; ensuring all marketing-related tasks are prepared to launch on day of takeover, including website, paid digital, social media accounts, and ILS advertising - Supports efforts related to New Business, performing digital audits, preparing marketing strategy slides, and comfortable in a client-facing role to represent RPM and RPM Marketing Services - Creates additional marketing ideas and campaigns for prospects, resident referrals, resident events, etc. to increase social media presence and drive qualified traffic to the communities - Creates 30- and 60-day marketing action plans for properties that are at risk of dipping below budgeted occupancy and/or not meeting renewal targets Education and Experience - Bachelor's degree in marketing, business, communications or related field. Experience may substitute for education. - Four years of marketing experience that directly supports regional marketing manager responsibilities; especially, but not limited to, paid digital media, strategic marketing recommendations, evaluating reporting data and making data-driven decisions. - Experience in multifamily industry, or related industries, preferred. - Knowledge of of the real estate and residential property management industry, including tenant demographics, leasing trends, and marketing best practices - Knowledge of brand strategy, including messaging, positioning, and maintaining brand consistency across multiple platforms - Skilled in digital marketing channels (SEO, SEM, social media, email marketing, and content marketing) and familiarity with lead generation tools like Google Analytics, CRM systems, and marketing automation platforms - Skilled in organization and project management to manage multiple marketing initiatives, campaigns, and events across various properties. - Ability to develop and execute data-driven marketing strategies that align with business goals and drive property performance. - Ability to analyze marketing data, track KPIs, and use insights to optimize campaigns and improve performance. - Ability to communicate effectively verbally and in writing Qualifications Physical Requirements: - May be required to sit or stand for extended periods of time - Must be able to read documents, computer screens and data - Must be able to hear and understand verbal communications in person and over the phone or computer - May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds - Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: - This is a remote role, requiring the associate to live in the greater Chicago area. - The office is an open setting which may include bright lights, constant noises and distractions. Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. - Weekly pay for all associates working onsite at an apartment community - Comprehensive healthcare coverage available for all full-time, regular associates - Employer-paid employee assistance, mental health, and wellness programs - Ancillary benefits including critical illness, hospital indemnity, and accident insurance - 401(k) with robust company match - Opportunities for professional development, career growth, and role-based learning plans - Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) - Paid time off plus floating holidays and volunteer days - Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver's license is preferred; candidates without a license will be provided a liability waiver. RPM Living is an Equal Opportunity Employer. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu. Compensation The anticipated pay range for this position is $85,000-95,000 annually plus bonuses and a generous benefit plan.

Title: Regional Performance Manager Location: Fort Lauderdale United States Job Description: Overview At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Purpose Statement: Our purpose is to create a thriving, future-ready workforce that transforms the property management industry. Through RPM Academy, we make learning accessible to all, delivering technical skillbuilding, leadership development, and career growth opportunities that empower associates to create extraordinary experiences for residents, clients, and each other. Position Summary This boots on the ground coaching role exists to enable operational performance improvements of the associates and assets based on Key Performance Indicators by building employee capabilities and understanding of company practices through on-the-job training and business intelligence reporting. Providing the resources and opportunities for associates to learn, grow and advance their career. This position is responsible for assisting the on-site teams and regional leadership to use data to make decisions and create a performance strategy. Responsibilities - Oversee the KPI performance of a portfolio of properties specific to a market or leadership division - Analyze Business Intelligence data to identify performance deficiencies based on KPIs and develop corrective actions immediately by setting comprehensive long and short-term goals and tasks - Partner with the training team to execute deployment of associate and manager onboarding cohorts, designed to decrease ramp time, and increase performance - Train on site teams and leadership to use KPIs to make data driven decisions - Utilize small group and individual coaching sessions to review KPIs with Associates and develop a coaching plan - Develop and assist with continuous learning 2 to 3 weeks after new hire onboarding - Assist with new property transitions - Complete detailed recaps on improvement strategy and schedule follow up - Remain up to date on the most current processes and best practices of each program - Coordinate platform rollouts and Provide SME support - Work with the Training team to collaborate on and design new training content and presentations were appropriate - Monitor 3rd party Mystery Shop scores and schedule one-on-one coaching sessions with the associates based on score - Host quarterly meetings with Senior Leadership to discuss portfolio performance - Strategize with Senior Leadership to develop a performance plan for their portfolio and any client portfolio - Collaborate with other corporate support departments to manage platform roll outs and adoption - Accountable for the performance strategy of their direct report's market - Serve as an ongoing coach and mentor for all new enablement managers - Responsible for the continuation of the enablement managers' personal and career development - Support a larger portfolio size that may span over several markets - Responsible for all in market in-person site visits, virtual coaching, and training Education and Experience - Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience - At least 2 years of experience in a multifamily property leadership role is required (Community Manager or higher) - At least one year of demonstrated coaching, training, or mentoring experience Qualifications Physical Requirements: - May be required to sit or stand for extended periods of time - Must be able to read documents, computer screens and data - Must be able to hear and understand verbal communications in person and over the phone or computer - May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds - Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: - This is a remote role based in Florida and requires up to 75% travel throughout the state, including overnight travel. Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. - Weekly pay for all associates working onsite at an apartment community - Comprehensive healthcare coverage available for all full-time, regular associates - Employer-paid employee assistance, mental health, and wellness programs - Ancillary benefits including critical illness, hospital indemnity, and accident insurance - 401(k) with robust company match - Opportunities for professional development, career growth, and role-based learning plans - Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) - Paid time off plus floating holidays and volunteer days - Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts) Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver's license is preferred; candidates without a license will be provided a liability waiver. RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster. RPM Living is an Equal Opportunity Employer. If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu. Responsibilities - Oversee the KPI performance of a portfolio of properties specific to a market or leadership division - Analyze Business Intelligence data to identify performance deficiencies based on KPIs and develop corrective actions immediately by setting comprehensive long and short-term goals and tasks - Partner with the training team to execute deployment of associate and manager onboarding cohorts, designed to decrease ramp time, and increase performance - Train on site teams and leadership to use KPIs to make data driven decisions - Utilize small group and individual coaching sessions to review KPIs with Associates and develop a coaching plan - Develop and assist with continuous learning 2 to 3 weeks after new hire onboarding - Assist with new property transitions - Complete detailed recaps on improvement strategy and schedule follow up - Remain up to date on the most current processes and best practices of each program - Coordinate platform rollouts and Provide SME support - Work with the Training team to collaborate on and design new training content and presentations were appropriate - Monitor 3rd party Mystery Shop scores and schedule one-on-one coaching sessions with the associates based on score - Host quarterly meetings with Senior Leadership to discuss portfolio performance - Strategize with Senior Leadership to develop a performance plan for their portfolio and any client portfolio - Collaborate with other corporate support departments to manage platform roll outs and adoption - Accountable for the performance strategy of their direct report's market - Serve as an ongoing coach and mentor for all new enablement managers - Responsible for the continuation of the enablement managers' personal and career development - Support a larger portfolio size that may span over several markets - Responsible for all in market in-person site visits, virtual coaching, and training

Title: Paid Media Specialist Location: US-AZ-Phoenix | US-TX-Austin Type: Full Time Job Description: Overview At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Position Summary We are searching for a skilled paid specialist to transform our paid marketing campaigns. In this role, you will be required to set up and manage our paid search marketing and online advertising. You will also work with our digital marketing team to create campaigns that maximize online presence and conversions. To ensure success as a paid specialist, you should be experienced at designing, buying, and managing paid search and paid social marketing campaigns for properties. A top-notch paid specialist will be able to identify and execute from data insights as well as following Fair Housing Laws. Responsibilities - Meeting with clients to determine their goals and budget - Advising clients and other stakeholders on costs, expectations, outcomes, and processes - Brainstorming ideas for marketing campaigns and paid advertising - Working alongside a team of digital marketers, such as SEO specialists, content marketers, and web developers - Creating and managing search engine marketing campaigns - Monitoring and analyzing web analytics and campaign performance - Defining campaign budgets, aligning campaign goals, and ensuring adherence to search optimization principles - Identifying and presenting new avenues of paid advertising to clients - Utilizing demand-side RTP platforms to promote adverts and campaigns - Ensuring a positive ROI on client spending and PPC ad campaigning Education and Experience - A Bachelor's degree in marketing, information technology, or digital marketing - Certification as a PPC specialist or paid search specialist is beneficial - At least two years experience as a paid search marketer or in the paid search space - A thorough working knowledge of demand-side platforms - A detailed understanding of practically applying PPC marketing principles - Data and web metrics analytical skills - Collaborative mindset and a team player - Passionate about marketing and search marketing - Driven to achieve results and make an impact Qualifications Physical Requirements: - May be required to sit or stand for extended periods of time - Must be able to read documents, computer screens and data - Must be able to hear and understand verbal communications in person and over the phone or computer - May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds - Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: - This is a hybrid role, requiring the associate to work in our Phoenix or Austin office 3 days per week - The office is an open setting which may include bright lights, constant noises and distractions Company Information Join RPM Living and experience exceptional benefits designed to enhance your life. - Weekly pay for all associates working onsite at an apartment community - Comprehensive healthcare coverage available for all full-time, regular associates - Employer-paid employee assistance, mental health, and wellness programs - Ancillary benefits including critical illness, hospital indemnity, and accident insurance - 401(k) with robust company match - Opportunities for professional development, career growth, and role-based learning plans - Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) - Paid time off plus floating holidays and volunteer days - Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Oversee recruitment and team development while ensuring compliance with HR policies. Conduct site visits and manage client communications, alongside executing business plans and analyzing financial reporting to meet operational goals.