Role Description Oversees and manages all aspects and functions of the Funding Department. Manages the Funding Leadership Team within the assigned territory, ensuring that job duties are performed at or above NSM standards. Coordinates with the Divisional Vice Presidents (DVP), Regional Area Directors (RAD), Branch Leaders (BM / GM), Assistive Technology Professionals (ATP), and other office leadership and support personnel to ensure all Funding procedures are completed in accordance with company policy and within expected time frames. Duties and Responsibilities / Essential Functions - Manages transaction cycle time (TCT) from Ready to Process to Funding Approval, ensuring timeliness of process and quality of funding approval. - Coordinates and manages the hiring, training, mentoring, performance, continuous education, and career development of the Funding Specialist Team. - Develops and maintains training materials, guides, and progress reporting. - Management and career development of the Funding Specialists and Lead Funding Specialists that results in self-sufficient performance management. - Manages Funding Specialists; monitoring productivity, quality, and compassion. - Ensures productivity of Funding Specialist assignments and directs work order caseloads, shifting responsibilities when necessary. - Coordinates temporary coverage to ensure all orders are worked timely with a high level of quality and compassion. - Coordinates and shares Key Performance Indicators with direct report team and stakeholders on a regular basis. - Calculates and requests bonus payment for direct report team on a monthly basis. - Manages the credit exception process to expedited delivery when appropriate and directed. - Responsible for employee and client conflict resolution. If resolution cannot be achieved, passes issue to appropriate level of authority. - Responsible for payroll/administrative function for all direct reports. - Responsible for personal continuing education related to job duties; i.e.: NSM’s current and/or new policies and procedures, completing any courses on NSM University, and research of payer issues and updates related to his or her territory. - Must meet minimum productivity and quality standards. - Performs any related job duties assigned by the Division Funding Director. Carries out all position expectations in a professional manner and with minimal supervision. - Must maintain regular and predictable attendance. Work Environment This position primarily operates in a work from home environment. The work from home policy and requirements must be adhered to. Occasionally, this job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms. Qualifications - 5 years of experience in Complex Rehab Technology Funding operations - 2 years of experience managing a minimum of 10 direct reports - Proficient in Microsoft Excel, Word, and Outlook - Ability to review, analyze and interpret general business reports, technical procedures, work instructions, and governmental regulations Benefits - Opportunity to build a meaningful career - Leaving a lasting impact on the lives of those we serve - Diversity in the workplace - Array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement

Role Description We are seeking a highly analytical and detail-oriented Operations Specialist to serve as the primary execution owner for our Amazon Vendor Central AVS/Spark account, fully taking over the responsibilities typically handled by an AVS CSM while also supporting core 1P Vendor Central operational tasks. This role is responsible for end-to-end execution across Amazon retail operations, ensuring strong performance in inventory, orders, issue resolution, and retail readiness. Training on Vendor Central can be provided. Qualifications - Strong analytical skills with advanced Excel/Google Sheets ability - Experience in operations, supply chain, logistics, or eCommerce support - High attention to detail with strong process discipline - Excellent written communication skills - Ability to work independently and manage multiple parallel workflows - Strong ownership mindset with ability to drive tasks end-to-end - Fast learner with ability to quickly adapt to Amazon systems Requirements - Own and execute all AVS CSM-type responsibilities (case management, issue escalation, performance tracking, and Amazon coordination) - Manage Vendor Central 1P operations including PO tracking, shortages, chargebacks, and operational issue resolution - Maintain high instock performance through forecasting coordination and supply chain follow-up - Serve as the primary point of contact between Amazon (AVS/Vendor Support) and internal teams - Track, analyze, and report key performance metrics (instock %, Net PPM, revenue, chargebacks) - Ensure accurate and timely execution of all Amazon-related operational tasks - Proactively identify and resolve account issues before they impact performance Benefits - Acting as the de facto AVS CSM without Amazon-side ownership/control - Managing both strategic AVS execution and tactical 1P operational workload - Navigating slow Amazon support response times and fragmented communication - Maintaining instock levels despite forecast variability and supply chain delays - Resolving chargebacks, shortages, and data inconsistencies - Managing delays in internal inputs (especially common in foodservice brands) Traits for Success - Analytical - Ownership-driven - Detail-oriented - Persistent follow-through - Process-oriented - Proactive problem solver - Strong communicator - Calm under pressure - Independent operator What We Do Not Require - Prior Amazon experience - AVS or Amazon program expertise - Advertising/PPC experience - Industry-specific (foodservice) background - Enterprise account management experience

Role Description If you’re passionate about making a meaningful impact, working in a mission-driven environment, and helping redefine behavioral health crisis care, we invite you to join us at Connections Health Solutions. Together, we’re saving lives and changing the face of behavioral health. The Patient Access Specialist facilitates timely access to care by ensuring patient eligibility and that benefits are verified prior to service and updates the information in the Electronic Health Record (EHR) accordingly. In the event a patient does not have insurance, this position assesses and determines if a patient qualifies for Medicaid or the Federal Marketplace insurance coverage and assists in the application process. Works with health plans to obtain coverage for uninsured patients seeking services within Connections Health Solutions (CHS). Reconciles daily visits with requested and confirmed applications. Responsible for correcting any claims denied or rejected for eligibility or benefits as it relates to the appropriate payer associated with the individual's account. - Insurance Verification & Authorization Management: - Communicate with insurance companies to obtain authorizations and clarify coverage details. - Verify eligibility and benefits for daily visits in accordance with CHS procedures. - Collect and communicate necessary information regarding an individual’s insurance carrier. - Resolve registration and authorization issues that arise during an individual’s crisis visit. - Patient Registration & Demographic Accuracy: - Ensure the accuracy of patient demographic information and update records as needed. - Research and resolve registration and enrollment issues that occur during an individual’s stay. - Assist with obtaining missing data required to support eligibility determinations. - Maintain accurate and complete patient records to support operational and billing processes. - Medicaid Enrollment & Financial Assistance Support: - Assist individuals with completing applications for enrollment in Medicaid plans. - Track Medicaid applications to ensure completeness and timely acceptance. - Support patients in identifying the appropriate Financial Assistance Program based on their needs. - Provide guidance and support to patients navigating insurance coverage and enrollment processes. - Electronic Health Record (EHR) Documentation & Billing Support: - Update the Electronic Health Record (EHR) with pertinent information required for accurate and timely billing. - Review eligibility verification software daily to identify and correct errors associated with patient visits. - Perform a check-out review to confirm that all required information has been obtained prior to claim submission. - Ensure documentation supports billing accuracy and compliance with organizational procedures. - Operational Coordination & Cross-Functional Collaboration: - Coordinate information obtained during the registration and verification process with clinical operations and Revenue Cycle Management (RCM) teams. - Communicate effectively with internal staff and external insurance providers to resolve issues impacting eligibility or billing. - Support efficient patient flow by resolving administrative issues quickly and accurately. - Maintain clear communication with operational teams to ensure continuity of care and administrative accuracy. - Additional Responsibilities: - Support departmental workflows and operational processes as needed. - Perform all other duties as assigned. This is a fully remote position in these states: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MT, NC, NJ, OH, OR, PA, RI, SC, TN, TX, UT, VA, WA. Qualifications - High School diploma or equivalent - Patient registration in a multi-specialty or Hospital environment - 2 years of medical billing (eligibility) - Working knowledge of Medicaid, Medicare, and Commercial products Requirements - Bilingual in Spanish (preferred) - EPIC experience (preferred) - Bachelor's degree in healthcare or related field (preferred) - 5 years physician, hospital, and/or facility billing within a multi-specialty environment (preferred) Benefits - Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity. - CHS pays for Basic Life, AD&D, Short and Long-Term Disability. - Voluntary Life insurance option for employees and their families. - Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan). - Flexible Spending Accounts (health care, dependent care, and commuter benefits for eligible transportation expenses). - 401k company match after 6 months (50% of deferrals up to 6% of compensation). - Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays. - Company‑paid parental leave available to eligible employees. - Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support. - After 90 days, you are auto enrolled in the 401k Plan. Company Description Connections Health Solutions is proud to be a Second Chance employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other protected characteristic.

• Own and optimize the end-to-end creative pipeline • Oversee 100+ active projects in Asana, ensuring accurate status tracking, timely progress updates, and proactive identification of risks or bottlenecks • Lead creative intake, prioritization, and resourcing • Review new requests (5 –10 weekly), validate briefs for completeness, and assign work based on team bandwidth, skillset, and timeline alignment • Act as the central creative project manager across cross-functional teams • Partner closely with marketing, product, sales/shopper, and CRM teams to align on priorities, timelines, and deliverables • Drive high-quality creative briefing and execution • Translate requests into clear, actionable briefs for design and creative teams • Ensure quality control and on-brief delivery • QA all assets against briefs, brand standards, and accuracy requirements • Manage legal reviews where needed before final approvals • Own stakeholder communication and delivery • Serve as the primary point of contact for requestors—providing updates, resolving issues, and ensuring seamless final asset delivery • Manage asset organization and system integrity • Maintain clean, accessible file structures in Google Drive and ensure all final deliverables are properly stored and documented • Support high-volume, multi-channel creative production