Amazon Vendor Central Operations Specialist
Location
Philippines
Posted
5 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Amazon Vendor Central Operations Specialist
Restaurant Supply
Role Description We are seeking a highly analytical and detail-oriented Operations Specialist to serve as the primary execution owner for our Amazon Vendor Central AVS/Spark account, fully taking over the responsibilities typically handled by an AVS CSM while also supporting core 1P Vendor Central operational tasks. This role is responsible for end-to-end execution across Amazon retail operations, ensuring strong performance in inventory, orders, issue resolution, and retail readiness. Training on Vendor Central can be provided. Qualifications - Strong analytical skills with advanced Excel/Google Sheets ability - Experience in operations, supply chain, logistics, or eCommerce support - High attention to detail with strong process discipline - Excellent written communication skills - Ability to work independently and manage multiple parallel workflows - Strong ownership mindset with ability to drive tasks end-to-end - Fast learner with ability to quickly adapt to Amazon systems Requirements - Own and execute all AVS CSM-type responsibilities (case management, issue escalation, performance tracking, and Amazon coordination) - Manage Vendor Central 1P operations including PO tracking, shortages, chargebacks, and operational issue resolution - Maintain high instock performance through forecasting coordination and supply chain follow-up - Serve as the primary point of contact between Amazon (AVS/Vendor Support) and internal teams - Track, analyze, and report key performance metrics (instock %, Net PPM, revenue, chargebacks) - Ensure accurate and timely execution of all Amazon-related operational tasks - Proactively identify and resolve account issues before they impact performance Benefits - Acting as the de facto AVS CSM without Amazon-side ownership/control - Managing both strategic AVS execution and tactical 1P operational workload - Navigating slow Amazon support response times and fragmented communication - Maintaining instock levels despite forecast variability and supply chain delays - Resolving chargebacks, shortages, and data inconsistencies - Managing delays in internal inputs (especially common in foodservice brands) Traits for Success - Analytical - Ownership-driven - Detail-oriented - Persistent follow-through - Process-oriented - Proactive problem solver - Strong communicator - Calm under pressure - Independent operator What We Do Not Require - Prior Amazon experience - AVS or Amazon program expertise - Advertising/PPC experience - Industry-specific (foodservice) background - Enterprise account management experience
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Qualifications - High School diploma or equivalent - Patient registration in a multi-specialty or Hospital environment - 2 years of medical billing (eligibility) - Working knowledge of Medicaid, Medicare, and Commercial products Requirements - Bilingual in Spanish (preferred) - EPIC experience (preferred) - Bachelor's degree in healthcare or related field (preferred) - 5 years physician, hospital, and/or facility billing within a multi-specialty environment (preferred) Benefits - Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity. - CHS pays for Basic Life, AD&D, Short and Long-Term Disability. - Voluntary Life insurance option for employees and their families. - Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan). - Flexible Spending Accounts (health care, dependent care, and commuter benefits for eligible transportation expenses). - 401k company match after 6 months (50% of deferrals up to 6% of compensation). - Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays. - Company‑paid parental leave available to eligible employees. - Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support. - After 90 days, you are auto enrolled in the 401k Plan. 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