• Own the end-to-end order-to-cash cycle, including credit assessments, collections strategy, and billing operations, ensuring accuracy and timeliness in these processes across all revenue streams • Set and enforce credit policies, establish customer credit limits, and manage credit risk exposure across the portfolio using data-driven frameworks • Lead and develop a team of two reports, setting clear performance expectations and building capacity for scale • Drive collections strategy and execution, including aging management, dispute resolution, DSO reduction initiatives, and escalation protocols for delinquent accounts • Partner with Sales and Revenue Accounting to resolve billing discrepancies, support deal structuring decisions as needed, and ensure contract terms translate accurately into invoicing • Oversee billing operations, including invoice generation, payment application, reconciliation, and customer communication workflows • Build and maintain reporting covering DSO, aging and risk exposure, bad debt reserves, and collection effectiveness. • Partner with Accounting and Finance to support cash flow forecasting and projections, providing visibility into expected collections timing and aging trends to inform the company's liquidity outlook and operating cash flow reporting • Own the SOX control framework for the order-to-cash function, ensuring all processes and procedures are designed and operating in compliance with internal control requirements, documentation is audit-ready, and the team has zero tolerance for control exceptions • Own audit support for the function, serving as the primary point of contact for internal and external audit requests related to AR, credit, and collections controls. • Identify and implement process improvements and system enhancements across NetSuite, Salesforce, and other tools to reduce manual effort and improve cycle time.

Role Description Perch Energy has an immediate opening for a Senior Director of Subscription Services and Market Operations, reporting to the Chief Operating Officer. This role may also be elevated to Vice President of Subscription Services and Market Operations depending on the applicant’s years of experience in Community Solar, business acumen, and historical track record managing subscriptions in complex markets such as Oregon, Virginia, Illinois, and New Mexico. This role oversees the management of utility partnerships, subscription sizing, bank management, and project compliance for all projects, states, and utility programs. The ideal candidate will also play a crucial part in ensuring the company meets key business objectives and must have refined people leadership and time management skills. You must be able to work proactively to engage internal and external stakeholders to deliver value for our company, developers, and subscribers. This role is highly visible throughout the organization and interfaces with the Operations Leadership team and key decision makers to ensure that the management of portfolios are optimized for high performance, increased annual recurring revenue (ARR), and contribution margin. Duties & Responsibilities: - Lead & inspire a team of managers and analysts to deliver best in class subscription management and market operations services for our developer community - Identify areas of opportunity to streamline the business via Artificial Intelligence (AI) - Serve as the Subject Matter Expert for sizing & allocation, banking management, subscriber & project compliance across all markets - Establish best practices to achieve and maintain KPIs related to project fill rate, bank management, issue resolution, compliance, and utilization - Collaborate closely with global employee network to ensure timely delivery of allocation submissions - Work cross functionally to ensure subscriber allocation to projects meet LMI criteria for IRA and ITC, and large offtake subscribers are aligned to creditworthiness and underwriting requirements - Collaborate with Sales & Onboarding to deliver and maintain minimum 98% portfolio fill rate - Refine and redeploy enhanced utility engagement & issue resolution processes to support faster resolution of data and allocation issues - Collaborate with Policy, Legal, and Compliance to standardize compliance management processes, and to maintain compliance with general operations, filing deadlines, and responsiveness to regulatory agencies - Maintain Subscription Management Handbook, ensuring timely updates to reflect external or internal changes to policies and procedures - Ensure effective Bank Management execution on a monthly and seasonal basis, where applicable - Serve as a key stakeholder for ongoing migration and ingestion of large community solar portfolios - Lead team of skilled managers and analysts through due diligence for prospective M&A or portfolio transfer opportunities - Work closely with the Chief Operating Officer to simplify and standardize processes across Operations Qualifications - Bachelor's Degree in Economics, Energy, Finance, Business or Administration or a closely related degree. Master’s degree considered a plus - 4+ years of Community Solar experience, preferably in Subscription Management, or Enrollments, Billing, Underwriting, QC or Onboarding - Must be able to demonstrate high competency in cost and usage based sizing, and bank optimization strategies, with strong subscription management expertise specifically in Oregon, Virginia, Illinois, Massachusetts, New York, and New Mexico - Must have strong existing utility relationships or liaisons in key markets and possess knowledge of Anchor, Large Commercial, and LMI requirements in all markets - Advanced MS Excel & PowerPoint is required. Salesforce experience, data management, BI tools, and proficiency with SQL a plus. Strong analytics skills, rigorous attention to detail is a must - Solid presentation skills with high quality execution of deliverables - Proven track record of strong cross team collaboration - Ability to problem solve, find creative solutions, troubleshoot and build out best practices - Be flexible and excited to work in a fast-paced environment with evolving needs Benefits - A remote-first culture – work where you’re most productive and comfortable - Flexible paid time off – take time to recharge when you need it, no explanations required - 13 company holidays and Summer Fridays – built-in long weekends and early logoffs to soak up the sunshine - 12 weeks of paid parental leave – time to focus on your growing family without missing a beat - 80–95% company-paid medical, dental, and vision coverage – we've got you (and your loved ones) covered

• Work alongside VP of Mission Impact Investing to align investment strategies and outcomes with Britebound’s mission and program goals • Develop investment thesis and selection criteria for filtering investable opportunities • Assist in communications to, and relationship with, Britebound’s Investment Committee • Work with entrepreneurs to source potential investments • Conduct due diligence, recommend investments, and negotiate the terms • Monitor the performance of all investments and ensure proper documentation of investments and valuations for accounting and audit purposes • Provide technical assistance to investees (e.g. Business Plan review; serving as Board observer or Board representative) • Ensure the right balance of innovation, return expectations, and appetite for risk • Ensure Britebound complies with its statement of investment fundamentals • Develop metrics for assessing performance of mission investments and effective reporting for all stakeholders • Communicate and present the investment portfolio's activities, results, strategy, and lessons to trustees, the Investment Committee, and senior management

• Serve as the biostatistics lead for one or more studies within a project team, offering expertise in study design, operations, decision rules, and analysis planning. • Author and oversee the production of statistical sections of protocols and analysis plans, and contribute to the statistical sections of publications across multiple clinical projects. • Provide coaching and management for junior biostatisticians, fostering their professional development and ensuring high-quality output. • Plan, manage, and supervise the statistical activities conducted by Contract Research Organizations (CROs) to ensure alignment with project objectives and standards. • Offer guidance to junior statisticians and statistical programmers on developing SDTM/ADaM datasets and TLFs (Tables, Listings, and Figures) specifications, as well as perform quality checks on statistical programming efforts as needed.