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A university accredited by the HLC dedicated to changing the lives and communities we serve through education.
Admissions Representative
Location
United States
Posted
32 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Admissions Representative
Rasmussen University
Role Description The Admissions Representative works in a dynamic team environment to facilitate student enrollment for Rasmussen University. The position is responsible for delivering attentive, timely and effective service to students throughout the admissions process. The Admissions Representative will build strong relationships with prospective students through extensive outreach, including: - Calls - Emails - Click-to-chats - Text messages - In-person meetings Through active listening, the Admissions Representative engages with the student to understand and identify their educational needs. The position is further responsible for providing accurate and timely information on Rasmussen’s programs and services and guiding the student through each enrollment step effectively and efficiently. The Admissions Representative serves as the primary contact for prospective students, liaising with each department within Rasmussen University, including: - Student Services - Financial Aid - Career Services The role demonstrates a commitment to the University’s mission, vision, and values in daily activities while supporting an environment of understanding, acceptance, and respect for diversity. Responsibilities - Responsible for an individual recruitment goal, contributing to the team goal, and working with students from the point of inquiry through census. - Admissions activities include: - Outbound engagement - Scheduling appointments - Conducting informational interviews - Assisting in the completion of student funding and financial aid planning - Background checks - Immunizations - Documentation of activities in the SIS per compliance - Following up with enrolled students as needed - Maintains and explains accurate knowledge of programs and services, including: - Entrance requirements - Institutional and programmatic accreditation - Programmatic tuition and respective fees - Exercises strong working knowledge of student account services, re-entry process, and student prior learning opportunities, including transfer credits. - Builds strong relationships with prospective and current students by listening and identifying their needs. - Accurately presents various programs and services of Rasmussen University to prospective students. - Strict adherence to all institutional, governmental, and accreditation policies, regulations, and codes of conduct. - Accurately and professionally represents the University through interactions with students, staff, and constituents. - Develops and monitors reports to enhance recruiting strategies, forecasting, and operational efficiency. - Cultivates a positive team environment by demonstrating accountability and dependability. - Implements and supports policy and procedural changes to ensure student and University success. - Openly shares best practices, tools, and expertise amongst peers. - Participates in community events to help generate interest/inquiries and promote brand awareness. Requirements - Associate’s or Bachelor’s Degree preferred. - Minimum of one year of relevant experience and/or training, or equivalent combination of education and experience, preferably in: - Educational service - Admissions counseling - Customer service - Employee recruitment - General knowledge of the higher education industry preferred. - Ability to work a flexible schedule, including evenings and weekends. - Excellent written and strong verbal communication skills. - Proven customer service experience in a professional environment. - Self-motivated, flexible, and able to work in a team environment. - Strong interpersonal skills to interact with students, management, and peers. - Proficient in Microsoft Office Suite, with an emphasis on Outlook, Word, Excel, and PowerPoint. - A professional appearance and telephone manner are essential.
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