Role Description Seeking organized and customer-focused individuals interested in helping clients create memorable travel experiences from a flexible remote environment. This opportunity focuses on destination research, vacation planning support, and travel coordination. Individuals in this role assist clients with exploring travel options, organizing itineraries, researching accommodations, and coordinating personalized vacation experiences based on individual preferences and travel goals. Best suited for individuals who are proactive, comfortable learning new skills, and client focused. Key Responsibilities - Research destinations, resorts, cruises, and vacation packages - Assist with itinerary development and travel coordination - Provide personalized destination recommendations - Communicate with clients regarding travel preferences - Stay informed on destination updates and travel trends - Maintain organized travel information and records Benefits - Flexible remote environment - Ongoing training and educational resources - Access to travel industry tools and support - Opportunities to expand destination knowledge - Ability to help create memorable travel experiences Requirements - Must be a citizen of the US, UK, Australia, Spain, or Latin America - Access to a computer or smartphone - Must be comfortable attending virtual training sessions and learning industry tools.

Role Description Develops financial plans for patients who may be uninsured or under-insured with minimal guidance. Screens patients and facilitates referral to state/other funding resources. Conducts follow-up on in-house and discharged accounts. Key Responsibilities - Conducts personal interview of patients gaining all required demographic and financial information. - Verifies insurance coverage and benefit packages. - Educates and assists patient with application to other funding programs when criteria are met. - Conducts follow-up on pending applications to ensure appropriate disposition of account. - The responsibilities listed are a general overview of the position and additional duties may be assigned. Technical Capabilities - Insurance Regulatory Knowledge (Intermediate): Demonstrates knowledge of the appropriate rules and regulations for insurance policies, claims, payment and coverage. Ability to interpret and explain rules and regulations that are ambiguous or unclear. - Communication of Results (Intermediate): Communicates results and recommendations to customers in a concise and non-technical format. Clearly states implications and potential next steps. Presents analysis, ideas, and findings using the appropriate data visualization and presentation tools [such as Word, Excel, Tableau, and PowerPoint]. - Problem Solving (Intermediate): Uses critical thinking and process improvement i.e. coaches and mentors development of problem statement, describes current state, identifies root causes, creates future state, coaches and mentors development of solutions and action plans with a sustainability plan. Applies appropriate tools to address issues. Core Accountabilities - Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance. - Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems. - Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas. - Team Interaction: Provides informal guidance and support to less experienced team members. Core Capabilities - Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities. - Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. - Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. - Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. - Managing Resources Effectively: - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. - Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications - Relevant Work Experience: 2 years - Education: High School Diploma or GED Benefits This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Company Description Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Title: Client Manager, Youth Services Counselor II Location: Denver United States Salary; $68,832.00 - $110,136.00 Annually Full time Position will initially be required to be in office 5 days per week. There will be an opportunity to go to a hybrid option that requires a minimum of 2 days In office and maximum 3 days remote work. Purpose of the position - To develop and monitor an individualized continuum of care for delinquent youth between the ages of 10 and 21 who are sentenced to the Department of Human Services from the time of commitment to discharge. The role of the Client Manager/Parole Officer is to provide overarching case management and to facilitate and engage a Multi-Disciplinary Team (MDT) for each youth assigned. This is accomplished through an assessment of the youth and the family, development and review of the Youth Development Plan, monitoring service delivery, providing direct care as necessary, maintaining appropriate records, timely and accurate data entry, and assisting the planning and review of processes at the regional level. Duties Assessment and Initial Case Planning - Meet with youth and family as well as other identified Multi-Disciplinary Team members. Family engagement and completion of releases. Review all available information and identify basic needs. Assess safety and service needs. Facilitate Multi-Disciplinary Team assessment staffing. Collect all identifying documents, initiate the placement process, and begin writing the Youth Development Plan. Introducing youth to trauma responsive safety plans. Introduce youth to the client portfolio and engage the multi-disciplinary team in the portfolio to support on-going transition. Reference Colorado Children's Code, DYS Policy and Procedure, IV-E Regulations, Court Orders, DYS Statewide and Regional implementing procedures, Parole Standards/rules, SOMB standards when making decisions related to the youth. Case Management - Youth Development Plan development and management for caseload. Finalize placement decisions. Determine treatment and service needs. Identify and broker needed services as identified by the Multidisciplinary Team. Develop timelines for delivery service. Case conference with youth, family, and interested parties. On-going monitoring of plans including monthly case reviews, Multi-Disciplinary Team meetings and family consultations. Revision of plans as necessary. Provide reinforcements and sanctions in response to youth behavior. Complete six-month administrative reviews. Use of Trauma Informed tools for facilitating monthly meetings. Participate in Problem Solving. Reference Colorado Children's Code, DYS Policy and Procedure, IV-E Regulations, Court Orders, DYS Statewide and Regional implementing procedures, Parole Standards/rules, SOMB standards. Record Keeping, Case Documentation, and Data Entry - Update computerized client record system. Complete required documentation for LOS (Length of Stay) extensions, reclassifications, complete standardized risk need assessment, re-assessments as needed and contact notes. Maintain the official DYS file. Complete the monthly review form and ensure proper distribution. Close out the official case file to Closed Records and complete all discharge paperwork per policy. Create and/or update all other documentation related to the youth, as necessary. Reference Colorado Children's Code, DYS Policy and Procedure, IV-E Regulations, Court Orders, DYS Statewide and regional implementing procedures, Parole Standards/rules, SOMB standards. Professional Communication, Community Relations & Collaboration - Compile, copy and distribute required documents for contract vendors, Community Review Boards (CRB), Parole Board and Interstate Compact office. Present cases and make recommendations to the CRB, Parole Board and Courts. Compile reports and/or give testimony to the courts as required. Negotiate for services, court dispositions, filing and dropping of charges, placements and treatment resources. Awareness of protecting confidential youth information in electronic communication, use of Encrypt function and all correspondence being public information, if requested through Colorado Open Records Act (CORA) request. Attend community meetings relevant to the Division of Youth Services and its clients; Explain DYS policies and procedures to interested parties; Participate on boards, committees, planning groups relevant to Youth Services. Other Duties as Assigned - As assigned completion of required training hours outlined in DYS policy. Utilize DYS sanctioned strategies and initiatives, such as but not limited to: Motivational Interviewing; Trauma Informed Environment and the Sanctuary Model, risk assessment tools. Will also complete other duties as assigned.Experience Only: Six (6) years of relevant experience in an occupation related to the work assigned to this position OR Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years. Preferred Qualifications. - Strong understanding of Colorado's Juvenile Justice System, CDHS policies and procedures, and statewide human services agencies and regulations. - Collaborative work experience with diverse populations and organizations. - Experience with trauma informed practices - Demonstrated ability to establish collaborative relationships with internal and external customers, i.e., Community Providers, Courts, Pre-trial, Community Review Boards, Parole Boards, District Attorney's Office, Probation, Public Defender's Office, - Strong communication skills - Previous case management experience Conditions of Employment - Full Background. CDHS employees (all Direct contact with vulnerable persons):CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults - Mental Health Institutes, Regional Centers, Veterans Community Living Centers). - Current/Valid and unrestricted CO Driver's License - Be a minimum of 21 years of age, with no felony convictions or history of domestic violence. - On-call Status - As needed for crisis management - Travel - Local travel is required to meet with clients who are placed throughout the state. Local travel is also required to attend meetings and trainings. With appointing authority approval, out of state travel may be required. - Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas. - MOTOR VEHICLE RECORD CHECK: This position will drive a state fleet or non-state fleet vehicle for State business purposes Employees must undergo an annual Motor Vehicle Record (MVR) check to determine driving eligibility. This will help ensure public safety, protect State property and minimize cost to the State for accident claims. To align with the universal policy, CDHS's Background Check policy

Title: Central Region Housing Specialist/Case Manager - Youth Services Counselor II Location: Denver CO United States Job Description: Salary $68,832.00 - $110,136.00 Annually Location Denver, CO Job Type Full Time Position will initially be required to be in office 5 days per week. There will be an opportunity to go to a hybrid option that requires a minimum of 2 days In office and maximum 3 days remote work. About the unit - This work unit exists to provide a continuum of services for detained youth and youth who are committed to the Department of Human Services, Division of Youth Services. The unit also serves to represent the Division with local juvenile justice partnerships, committees, statutorily mandated boards, and governmental/private entities including but not limited to district attorneys, public defenders, county departments of human services, judicial officers, juvenile probation, local school districts and mental health centers. This unit provides oversight and fiscal support for detention services that may include screening, assessment, community supervision and treatment of pre- adjudicated youth. Through the Colorado Youth Detention Continuum. This unit also provides case management and juvenile parole services to youth committed to the custody of the Colorado Department of Human Services, Division of Youth Services. This includes planning and oversight for youth in residential placement, facilitation of multidisciplinary teams, the development of transition plans and parole plans, and the active monitoring of juvenile parolees in the community. The region is charged with ensuring the safety and security of each youth, staff, and the community according to Colorado law. The Central Region Office is responsible for resource development and management to facilitate service provision and includes but is not limited to personnel, and contract programs, throughout 11 counties and 5 judicial districts. Purpose of the position - The position serves as the subject matter expert on housing resources for the regional office. The position identifies resources for youth who will transition from a DYS secure facility or contract residential program to independent living and will need housing resources. The position will develop and maintain a library of resources in the primary geographical areas of the region. These resources may include but not be limited to; available apartments, food assistance, employment, setting up an apartment, mental health resources, medical resources, and any other essential services youth may require. The position will act as a liaison between State and local entities and the region in identifying, obtaining, and retaining housing vouchers for transitioning youth. The position will participate in relevant committees. workgroups, boards, and housing initiatives. The position will partner with the client manager of a youth paroling with a housing voucher, assisting the client manager in case management duties and planning for DYS discharge at the end of the parole period. The position will develop sustainability plans for youth and provide case management services up to a youth's 26th birthday to youth who voluntarily participate. This position differs from a Youth Services Counselor II Client Manager/Parole Officer in that the housing specialist plays no role in the juvenile parole process, does not possess the authority of a Client Manager/Parole Officer, and continues to serve clients beyond their discharge from parole. Duties Case Planning - - Partner with the client manager of committed youth who are referred for a housing voucher to jointly develop the parole plan. - Develop a housing sustainability plan for each youth using a housing voucher to meet their needs in areas of employment, education, mental health, health, basic needs, and other needs that may arise. - Identification of youth who will need and would benefit from a housing voucher. - Identification, connection, and coaching of youth to co-design sustainable ongoing transition plans including the identification and selection of resources to meet individual youth needs. - Using the results of the Youth Assessment and Screening Instrument (YASI) to match a youth's high-need domains with the appropriate services. - Using the Risk-Need-Responsivity Principle to identify responsivity needs and match community services to meet those needs. - Development of a post-discharge case management plan. Case Management- - Develop a working relationship with youth slated for a housing voucher 90-120 days prior to parole. - Assist youth in navigating the housing voucher application process. - Create and maintain the "Post-Discharge" Client file with all necessary documentation as identified in DYS policy or regional operating procedure. - Serve as secondary case manager beginning in transition and through parole for youth who will have or have a housing voucher. - Engagement with involved family members and development of positive working relationships. - Provide case management services for youth who have a housing voucher from the date of parole discharge until they reach their 26th birthday or no longer have the voucher. - Housing Navigation: Assist youth in housing search, landlord relationship development, and assistance obtaining utilities. - Assist youth in setting up their apartments. Including acquiring furniture, and household needs. - Counsel youth in budget development and management. - Connecting youth with prosocial activities and community resources. - Track youth with housing vouchers risk using the Youth Assessment and Screening Instrument. - Connect youth with housing vouchers to sustainable community resources that match YASI need domains as well as responsivity needs, such as mental health services, substance use treatment services, medical services, transportation, food assistance, etc. - Assist youth in completing assessments related to housing vouchers. Regional Housing Specialist Duties - - Develop a bank of resources for use by the region with youth who are transitioning to independent living. - Housing resources - voucher programs, available apartments in the geographical area, vouchering process, sober living arrangements, and other housing options. - Supportive Services - transportation, mental health treatment, substance use treatment, medical - services, food assistance, parenting resources, and other human services agencies in each community in - the region. - Employment and Education - development of relationships with employers, training programs, - local community colleges, training programs as well as local workforce centers. Creation of options for - employment/career development for youth on independent living and using housing vouchers. - Providing expert guidance to the region's client managers on accessing and using services in local - communities in the region. - Provide subject matter expertise to the region on child welfare guidance and processes regarding housing - vouchers, Chaffee, the Division of Housing, and other housing programs. - Identify housing resources offered by counties and other entities in each geographical area. - Provide specific examples of regular, ongoing decisions made by this position related to this duty. - Decisions regarding the most effective approaches to use when engaging with community providers. - Decisions regarding effective approaches in working with apartment complex managers to ensure DYS youth - have housing options. - Decisions regarding counseling client managers on the appropriate resources available for youth who will - be/are living independently. Regional Housing Specialist Duties - Develop a bank of resources for use by the region with youth who are transitioning to independent living. - Housing resources - voucher programs, available apartments in the geographical area, vouchering process, sober living arrangements, and other housing options. - Supportive Services - transportation, mental health treatment, substance use treatment, medical services, food assistance, parenting resources, and other human services agencies in each community in the region. - Employment and Education - development of relationships with employers, training programs, local community colleges, training programs as well as local workforce centers. Creation of options for employment/career development for youth on independent living and using housing vouchers. - Providing expert guidance to the region's client managers on accessing and using services in local communities in the region. - Provide subject matter expertise to the region on child welfare guidance and processes regarding housing vouchers, Chaffee, the Division of Housing, and other housing programs. - Identify housing resources offered by counties and other entities in each geographical area. Regional Housing Liaison - - Act as a liaison between State and County level committees and workgroups and the region. Effectively communicate this information to the region. - Participate in State and County committees as necessary, jointly representing the regional perspective. - Work in collaboration with all three Housing Specialists to ensure a unified, consistent approach to the use of housing vouchers, accessing, and using resources, interpreting child welfare memos, and other aspects of DYS' housing practices. Other Duties as Assigned - - Other duties that may arise during the course of day-to-day operations. Experience Only: Six (6) years of relevant experience in an occupation related to the work assigned to this position OR Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years. Preferred Qualifications. - Strong understanding of Colorado's Juvenile Justice System, CDHS policies and procedures, and statewide human services agencies and regulations. - Previous Client management or case management experience. - Previous experience working with unhoused youth. - Ability to establish collaborative relationships with internal and external customers, ie; contract programs, state facilities, community providers, Courts, Community Review Boards, Parole Boards, and Law Enforcement agencies. - Previous experience in program monitoring or evaluation. - Collaborative work experience with diverse populations and organizations. - Experience providing technical assistance and training. - Strong communication skills. Conditions of Employment - Full Background. CDHS employees (all Direct contact with vulnerable persons):CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults - Mental Health Institutes, Regional Centers, Veterans Community Living Centers). - Current/Valid and unrestricted CO Driver's License - Be a minimum of 21 years of age, with no felony convictions or history of domestic violence. - On-call Status - As needed for crisis management - Travel - This position requires travel to state-wide regional offices as well as attending meetings at different locations across the State. The position also requires travel within the region across multiple counties and judicial districts. - Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO) and mandatory annual training in all subject areas.