• Your 12-month mission is to transform our operations from reactive firefighting into a proactive, data-driven machine that compounds. • You will be the engine of our operational excellence: delivering on our promises to sellers while building the automation and team infrastructure that frees the business to grow. • This role combines hands-on operational leadership with strategic thinking and a builder's mindset. • You will lead from the front. That means building automations in Claude with your own hands, time in warehouses with the team, and answering customer tickets yourself, not just directing others to do it. • Own the end-to-end fulfilment process (warehouse partners, carriers, customer support) and make it run reliably at scale. • Manage our 3PL and carrier relationships with discipline: SLAs, scorecards, escalation paths, and commercial leverage. • Design and ship AI-driven operational workflows using Claude, Make and Retool, reducing manual intervention, enabling real-time visibility, and building automations that compound over time rather than one-off fixes. • Own the customer support function, drive CSAT and inbound-contact-rate improvements, and build a team that resolves issues before they escalate. • Take ownership of an existing 4-person ops team from day one. Stabilise it, raise the bar, and grow it to 6-7 people. Document the operational playbook and build SOPs that make the business scalable and less founder-dependent.

• Oversee the firm's operations, investment processes, founder programs, and ecosystem initiatives. • Work closely with the Founder & General Partner to build a scalable venture platform that supports founders, investors, and portfolio companies. • Lead day-to-day operations of 16VC. • Build and improve internal systems, processes, and workflows. • Manage legal, finance, compliance, and administrative operations. • Coordinate deal flow, due diligence, and investment execution. • Manage SPV setup, documentation, and closing processes. • Maintain portfolio and investment reporting systems. • Oversee portfolio onboarding and founder engagement. • Manage founder support initiatives and strategic programs. • Support LP communications and reporting. • Coordinate investor updates, meetings, and documentation. • Maintain strong relationships across the investor network. • Support events, community initiatives, and strategic partnerships.

Role Description We are seeking a dynamic, results-driven Chief of Staff to own the strategy for Empyrean Solutions and how it is executed across the organization. Empyrean is in the midst of an ambitious, AI-first transformation—evolving from a founder-led, single-product ALM provider into a multi-product, multi-segment platform business serving community, regional, and large banks. This is a unique opportunity for a seasoned leader who will own the AI transformation agenda and drive its execution end to end, partnering directly with the CEO and executive team to set strategic direction and deliver the high-impact initiatives—across new product launches, go-to-market scaling, AI-enabled ways of working, and operating maturity—that underpin Empyrean’s growth trajectory. The ideal candidate will bring exceptional transformation leadership, a strong execution orientation, the ability to influence without authority, and deep analytical skills to translate strategy into actionable plans. They will own the company’s strategic agenda and the operating discipline behind it—setting priorities, driving the AI transformation, and holding the leadership team accountable for delivery. This role provides an excellent opportunity to work closely with senior leadership and own the execution of strategy across a software business through a period of rapid, AI-enabled change. Key Responsibilities - Strategic Leadership & Thought Partnership - Architect transformational, cross-functional initiatives alongside executive leadership - Serve as trusted advisor to the CEO and executive team, bridging communication gaps across the executive team and functional leadership - Own the AI transformation agenda for the organization end to end—defining the strategy, setting the roadmap, and driving execution and adoption across functions - Challenge business leaders to articulate problems clearly and drive accountability - Uncover strategic opportunities and provide market intelligence that fuels decision-making - Lead discrete, high-priority strategic projects from framing through to execution - Translate company strategy and performance into PE stakeholder / board-ready materials - Program Excellence & Benefits Realization - Establish program governance, standards, and dashboards for progress visibility - Define success metrics and ensure rigorous benefits realization with Finance partnership - Drive project plans that deliver business results, not just completed checklists - Develop repeatable playbooks and ensure successful transition to operational teams - Cross-Functional Transformation - Partner with functional leaders to identify and prioritize transformation opportunities - Build and lead cross-functional teams breaking down organizational silos - Apply consistent methodology ensuring predictable delivery with rapid iteration cycles - Lead change management ensuring smooth implementation of strategic initiatives - Organizational Effectiveness - Establish clear strategic priorities and cascade throughout the organization - Implement OKR/KPI frameworks and effective meeting cadences at all levels - Drive annual strategic planning process and operationalize - Own the operating discipline that drives execution—management dashboards, structured business reviews, and a weekly flash on core issues with clear ownership and accountability for results - Connect siloed work-streams, identifying efficiencies and synergies Qualifications - Bachelor's degree required, MBA or equivalent preferred - 4-8 years' experience in a top-tier consulting firm - 1+ years' operating experience; B2B software experience preferred - Track record of delivering complex, high-impact cross-functional projects - Experience owning a strategic agenda and metrics-led management - Strong project and program management capabilities - Advanced proficiency in PowerPoint, Excel, and data analysis tools Skills & Competencies - Outcome Orientation: Maniacal discipline on setting and managing priorities and results - Mental Agility: Comfort with complexity and adept at tackling new challenges - Leadership & Influence: Ability to lead through influence across all organizational levels - Business Acumen: Depth of understanding to serve as advisor to executive leadership - Detail-Orientation: Exceptional thoroughness with strong analytical thinking - Stakeholder Management: Ability to manage multiple stakeholder relationships effectively - Communication: Executive-level written and verbal communication skills - AI Fluency: Personal adoption of modern AI tools and a track record of applying them to accelerate analysis, reporting, and program delivery Preferred Qualifications - Experience in financial services or financial technology sector - Knowledge of banking operations, risk management, or compliance - Experience building, launching, or leading AI-native or agentic products within a software organization - Prior experience owning transformation or strategy execution in a high-growth software environment

Title: Senior Privacy Officer - Transformation Location: - 10 Shelley St, Barangaroo NSW 2000, Australia - Melbourne, VIC, Australia - Sydney, NSW, Australia Employees work in a hybrid mode Contract The role is hybrid-based, mostly remotely within Australia, ideally in either Melbourne or Sydney. Job Description: Company Description Let's create a more sociable future together At Endeavour, we're totally into what we do. With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it's what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you! Job Description - Love what you do and leave your mark - Data privacy is a big deal - 8 month Fixed Term Contract opportunity Data privacy is a big deal. You'll help make sure Endeavour is doing it right. Especially with all the new privacy, tech and AI developments in Australia and around the world, this is one of the most exciting spaces to be in at the moment. We are looking for someone who is highly knowledgeable and passionate about privacy, great with people, and ready to dive into a fast-paced, data-driven environment. This fixed-term senior position reports into the Privacy Lead as a key member of the Privacy Team with dotted line into Head of Transformation - Data & Analytics. The 8 months fixed term contract will end in mid - end December 2026. Sound good? Read on. Here is a taster of what you can expect in this role: The role's primary objective is to support the One Endeavour transformation programme and Endeavour's privacy compliance across a broad range of technology and data projects. The role is hybrid - based mostly remotely within Australia, ideally in either Melbourne or Sydney. Your core responsibilities will include providing expert privacy advice, conducting complex privacy impact assessments and privacy threshold assessments. You may also support the Privacy team in developing and maintaining policies, standards and guidelines, and assisting in the management of privacy incidents and regulatory notifications as well as delivering privacy advice and privacy training and education to the business. As a key element of the role, you'll collaborate with cross-functional teams, including Technology, Data & AI, Legal, Cyber, Compliance, and Data Governance, to strengthen privacy culture and awareness, contribute to embedding privacy by design across the organisation and participate in strategic initiatives related to data privacy, including the responsible use of data and AI. This is a great career opportunity for an experienced legal or privacy professional who wants to undertake diverse, cutting edge privacy work, further their privacy skills, drive the delivery of a privacy framework and gain exposure to AI, data and emerging tech, with plenty of responsibility, autonomy and learning and development opportunities. Qualifications Now let's talk about you: The role requires an experienced professional with a strong understanding of privacy law, excellent communication and stakeholder management skills as well as project management skills, and the ability to work effectively within a fast-paced, evolving business environment. The role would suit a self-starter who thrives on plenty of responsibility and keen to deepen their privacy skills. - 5+ years of legal experience, preferably in privacy/technology/commercial law or in a privacy regulatory/compliance role. Legal qualifications and training are essential as the role requires solid legal skills and foundational knowledge. Exposure to or experience in the retail and/or gaming industries would be an advantage (but not mandatory). - In-depth knowledge of Australian data privacy laws and regulations. - Proven ability to draft privacy advice, conduct privacy impact assessments, and manage complex stakeholder relationships. - Strong communication, analytical, and organisational/project management skills. - Ability to work autonomously, in a fast-paced environment, manage a host of matters and deliver timely and commercial, risk-based, advice. - Experience in stakeholder management and cross-functional collaboration. - Familiarity with privacy frameworks and data governance principles. - A keen interest in data, AI, and emerging technologies. - Ability to work as part of a close-knit team, collaborate and share knowledge and support with more junior team members. The benefits are good too! - We offer hybrid ways of working - An exclusive discount card for BWS, Dan Murphy's, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs - Your health and wellbeing is your most important asset, and as one of our valued team members, it's our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing - Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big. At Endeavour, we value being a workplace where everyone's welcome - if you meet a number of the requirements (and not all), we encourage you to apply. Additional Information We are together creators With a portfolio that includes Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll. We're all about creating a more sociable future - for our customers and each other. If this job excites you - and you're close-enough on the requirements, reach out, we'd love to hear from you. You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au. Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.