Role Description We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. Our product offering has grown significantly in the last 10 years in the UK, including: - Personal and business bank accounts - Joint accounts - Accounts for 16-17 year olds - A free kids account - Credit cards Our UK customers can also save, invest, and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re looking for a highly strategic Credit Risk Manager to spearhead the credit, pricing, and distribution strategies for our next phase of Flex market expansion. You will lead a growing team of analysts focused on: - Unlocking new customer acquisition channels - Optimizing real-time decisioning journeys - Scaling our credit card proposition safely Qualifications - Commercial, strategic credit leader with extensive experience in unsecured lending, ideally with a background in credit cards - Understanding of lending economics, including experience with risk-based pricing, promotional lending constructs, and underwriting strategies - Track record of driving growth through varied distribution networks (e.g., aggregators or digital marketing channels) - Exceptional stakeholder manager who thrives in collaboration across diverse disciplines - Experience in leading and developing analytical talent - Strong analytical and data capabilities backed by technical coding skills (SQL is a must-have; Python and Looker experience is a plus) - Highly motivated by fast-paced, "zero-to-one" environments Requirements - Develop and execute credit risk frameworks for new and expanding acquisition channels - Design, test, and deploy sophisticated underwriting and real-time decisioning strategies - Own the risk architecture for complex commercial propositions - Oversee or partner closely on credit risk valuations - Hire and develop a lean team of elite analysts - Act as the primary credit risk partner to a cross-functional squad - Own performance tracking and monthly monitoring for new origination streams Benefits - Relocation assistance to the UK - Visa sponsorship available - Flexible working hours - Learning budget of £1,000 a year for books, training courses, and conferences - And much more, see our full list of benefits Company Description Diversity and inclusion are a priority for us, and we’re ensuring we have support for all our people to grow at Monzo. We’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us.

• Oversee maintenance operations at a single site, ensuring the reliability and performance of engineering assets. • Champion a safety-first culture by ensuring compliance with safety protocols, including completion of safety training and regular safety audits. • Lead preventive and predictive maintenance programs to ensure equipment reliability and minimize downtime. • Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment. • Act as the on-site point of contact for maintenance-related issues, ensuring alignment between RME and Operations teams. • Ensure timely completion of work orders and effective tracking of Site Issue Management (SIM) tickets. • Maintain accurate and timely data in the Computerized Maintenance Management System (CMMS) and ensure alignment with dashboard metrics. • Collaborate with the Maintenance Manager (MM) to identify high-potential employees and create structured development plans. • Ensure 100% compliance with required training completion.

• Oversee maintenance operations at a single site, ensuring the reliability and performance of engineering assets. • Champion a safety-first culture by ensuring compliance with safety protocols, including completion of safety training and regular safety audits. • Lead preventive and predictive maintenance programs to ensure equipment reliability and minimize downtime. • Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment. • Act as the on-site point of contact for maintenance-related issues, ensuring alignment between RME and Operations teams. • Ensure 100% compliance with required training completion. Maintain accurate and timely data in the Computerized Maintenance Management System (CMMS).

• Serve as the subject matter expert for paywall operations, maintaining and updating the Paywall Audit Document to ensure accuracy and consistency. • Manage updates and enhancements across account management and member content web pages, ensuring a seamless subscriber experience. • Configure, track, and perform quality assurance testing for member-exclusive content updates and web experience changes. • Oversee paywall implementation updates, validating functionality and ensuring a high standard of quality across all user touchpoints. • Track, prioritize, and manage tickets related to web enhancements, paywall initiatives, and creative requests. • Set up, monitor, and analyze A/B tests for paywalls and member content experiences, providing actionable insights and performance reporting. • Partner with cross-functional teams including product, marketing, editorial, design, and development to align web experiences with subscription growth objectives. • Support the deprecation and migration of legacy offer pages, ensuring a smooth transition and minimal business disruption.