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Mercury

Banking for startups: mercury.com

Senior People Operations Specialist

People OperationsPeople OperationsFull TimeRemoteSeniorTeam 201-500Since 2019H1B SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California | New York | Oregon

Posted

11 days ago

Salary

$138.8K - $192.8K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Senior People Operations Specialist

Mercury

• Serve as the first point of contact for employee and manager inquiries related to People programs, policies, processes, and Workday transactions. • Provide timely and accurate support for employee lifecycle events including hires, transfers, promotions, compensation changes, leaves of absence, and terminations. • Partner with cross-functional teams to ensure a seamless employee experience across all People Operations processes. • Identify opportunities to improve service delivery, streamline workflows, and enhance operational efficiency. • Perform regular audits and data quality reviews to ensure data integrity across Workday and connected systems. • Partner with HR, Payroll, Benefits, managers, and employees to administer and troubleshoot issues related to leave administration, performance reviews, benefits enrollment, and other People initiatives. • Maintain organizational structures including supervisory organizations, positions, job profiles, cost centers, and related configurations. • Support Workday security administration, including role assignments, security reviews, and user access maintenance. • Execute and validate mass data updates using Enterprise Interface Builder (EIB) and other Workday tools. • Troubleshoot Workday issues and partner with HRIS, Payroll, Benefits, and IT teams to resolve system and process concerns. • Conduct testing for Workday releases, enhancements, business process updates, and system changes. • Maintain accurate employee records and ensure compliance with company policies and applicable employment regulations. • Develop and maintain process documentation, standard operating procedures, and knowledge articles.

Job Requirements

  • Bachelor's degree in Human Resources, Information Systems, Business Administration, Finance, or related field (or equivalent experience)
  • 4+ years of People Operations, HR Operations, HRIS, or related experience.
  • 2+ years of hands-on Workday experience.
  • Experience working in complex organizations with multiple business units, local and international employee populations
  • Experience processing employee transactions and maintaining employee data in Workday.
  • Experience performing EIB data loads and mass data updates.
  • Strong analytical, troubleshooting, and problem-solving skills. Knowledge of Workday business processes and employee lifecycle management.
  • Excellent attention to detail and organizational skills.
  • Strong customer service and communication skills.

Benefits

  • base salary
  • equity (stock options)

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