• Act as the primary point of contact for security system issues via phone, email, and ticketing platforms • Use engineering background to triage and diagnose faults • Perform remote troubleshooting and fault resolution • Identify whether issues are system, configuration, hardware, or network related • Make informed decisions on escalating or dispatching engineers • Take ownership of incidents from initial report through to resolution • Monitor system alerts and proactively identify potential issues

• Formulates/defines specifications for complex operating software programming applications or modifies/maintains complex existing applications • Designs, codes, tests, debugs, and documents those programs • Provides overall operating system maintenance • Assists all phases of software systems programming applications • Evaluates new and existing software products

Role Description The Business Systems Analyst team work as liaisons between the business and IT with a focus on current and new initiatives. Primary areas of responsibility include: - Business analysis - Database analysis - Development - Process improvement - Software testing - Application and client security administration - General application administration and support What You Will Do: - Business Analysis - Define and document business requirements related to system functionality, performance, security, and internal controls. - Document current state and future state processes for purposes of gap analysis, process improvement opportunities, and training. - Communicate effectively with external and internal teams to ensure the delivery of the solutions and/or project’s functional requirements. - Participate or coordinate technology evaluations by assisting business areas with changes or selection of systems. - Maintain relationships with IT application vendors during selection processes and implementation projects. - Interact with the business to know and understand their processes and (IT) needs. - Liaise with peers in country-units and external parties to exchange best practices and improve Business Analyst role and expertise. - Quality Assurance - Prepare test cases based on system design, requirements, and expected results. - Execute detailed test cases/scripts for functional testing and regression testing. - Coordinate user acceptance testing with business end-users of application. - Ensure the quality of documents and deliverables meets quality standards. - Operational Support - Prepare application administration documents, end-user documentation, and/or application training. - Assist in troubleshooting/resolution of issues. - Utilize change management process to ensure modifications or upgrades are authorized and tested. - Act as point of contact with application vendor and customer to coordinate new releases, updates, or changes. - Ensure proper application monitoring is in place and reviewed. - Understanding risk and compliance controls and working with Compliance team to ensure controls are met and/or mitigated. - Conforms with and abides by all regulations, policies, work procedures, instruction, and all health and safety rules. - Exhibits regular, reliable, punctual, and predictable attendance. Qualifications - Bachelor’s degree in a related field or equivalent knowledge. - Minimum related work experience of 5-7 years for Senior level. - Moderate to well-developed skills in business requirements gathering and documenting. - Moderate to well-developed skills in quality assurance and testing methodologies. - Moderate to well-developed skills in creating application administrator guides and user documentation. - Moderate to well-developed understanding of application security and related compliance processes. - Moderate to well-developed business process analysis/mapping skills. - Moderate level of ability estimating and budgeting for IT services. - Well-developed knowledge of standard SDLC methodologies. - Well-developed ability to work and adapt effectively to all levels within and outside the organization. - Well-developed communication skills (written, verbal, listening). - Moderate to well-developed skills in root cause analysis. - Moderate awareness of cultural differences working within a global company. - Well-developed ability to accept and embrace change, and manage through ambiguous situations. - Well-developed ability to work effectively in team environment or independently. - Demonstrates high work ethics, such as being proactive, accountable, and responsible. - High experience with MS Office products (Word, Excel, Visio, & PowerPoint) as well as SharePoint. Requirements - W2 ONLY, NO C2C - 100% REMOTE, EST or CST PREFERRED - Top Skills: - Senior Level Business Analyst with IAM Experience - Identity Access Management integration (Sailpoint is a must have, preferably ISC) - Waterfall and Agile - Mix of both - ServiceNow - Strong communication skills (ability to work with a variety of stakeholders across the ecosystem) Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Role Description The Campaign Execution Specialist is responsible for creating, deploying and managing the effective use of Bluebeam’s marketing automation tools. This role will work closely with the Global Marketing Operations Managers as well as Regional Marketing Managers to enable global lead creation, automated forms, triggered and outbound emails, webinar support, and other campaign support. This role is key to executing high quality campaigns as well as supporting marketing’s contribution to revenue. The role also helps deliver performance results to provide insight for future automated campaigns. - Develop and execute marketing automation programs - Designs, builds, launches, measures and maintains new automated email programs such as post event drips, post forms submissions, and sales follow-up programs - Works with Web team to develop and implement new Marketo Forms - Partners with Marketing Ops and Salesforce Admins to identify errors between systems - Collaborates with Marketing Operations Managers to develop executive dashboards and show how Marketing efforts are driving revenue & ROI - Seeks input from Sales and Marketing teams to optimize email programs, increase form submissions, improve conversions and maximize marketing’s ROI - Sets-up and maintain reply mail management - Performs A/B testing for email content, subject lines, campaign landers and works with Marketing Operations to report out findings - Helps to produce monthly email and campaign performance reports - Manages and optimizes email segmentation and overall list hygiene - Enables process improvement with Marketing Operations Qualifications - 1-2 years of experience - Salesforce CRM - Marketing automation tools such as Pardot, Marketo, Eloqua, Hubspot etc. - Understanding and use of UTMs - Webinar tools like ON24, GotoWebinar, etc. - Creating emails, forms and landing pages in a MAM - Strong communication skills - Project management skills - Strong writing, communications and project management skills preferred - Marketing metrics and campaign reporting experience a plus - HTML/CSS experience a plus - Self-Starter; see project through from inception to completion Benefits - People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity – The Nemetschek Group - Competitive compensation and benefits package - Fully vested 401K right from the day you start - Generous PTO, including sick/mental health & volunteer days - Free & unlimited access to BetterUp Care, a well-being platform - Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs - Opportunity for continuous professional development - Free & unlimited access to LinkedIn Learning - Up to $5K annual education reimbursement (after 1 year tenure) Company Description The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying job sites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany, and the UK. Come design and build your future with us! Bluebeam is proud to be an equal-opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam’s Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales positions are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best-in-class benefits, with 100% employee-covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply. Salary Range: $56,900 - $68,100 + Annual bonus