Role Description As a member of the Revenue Cycle Management Team, the RCM Specialist is a subject matter expert regarding RCM processes and procedures necessary for EyeCare Partner Practices. The RCM Specialist may be responsible for multiple elements including, but not limited to: - Billing - Coding - Payment Posting - Accounts Receivable (A/R) follow up - Insurance claim submission - Managing customer service requests from patients Duties and Responsibilities: - Prepare, review, and transmit claims using billing software including electronic, website submission, and paper claim processing - Post payments both electronically and manually into the practice management system according to set standards and productivity measures - Status unpaid claims within standard billing cycle timeframe - Timely review/handling of insurance claim denials, exceptions, or exclusions - Forwards requests for medical records to appropriate internal resources - Addresses/corrects demographic information requested by insurance company - Ability to read and accurately interpret insurance Explanation of Benefits (EOB’s) - Verifying insurance payments for accuracy/compliance based on contracts to ensure correct reimbursement is received - Following up directly with insurance companies regarding payment discrepancies - Utilizing aging reports and workflow statuses to address any unpaid or open claims over 30, 60, 90, and 120 plus - Coordination of Benefits (COB) – Ability to identify and bill secondary or tertiary - Documenting denials associated with patient responsibility to forward to the collection team - Ability to research and appeal denied claims - Answering all patient or insurance telephone inquiries pertaining to assigned accounts - Report payment discrepancies or denial trends identified - Keep supervisor abreast weekly of any concerns or issues associated with accounts - Adhering to company standards of compliance with policies and procedures - Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service - Performs other duties that may be necessary or in the best interest of the organization Qualifications - High School Diploma or GED - CPC, RHIT, CCS, or CMC Coding Credentials preferred Requirements - 3+ years of Medical Insurance Billing; Ophthalmology Practice preferred - Experience with CPT and ICD-10; Familiarity with medical terminology - Knowledge of billing procedures and collection techniques - Detail oriented, professional attitude, reliable - Consistent production results - Logical, Critical thinking, and research skills - Excellent organization, time management, and prioritization skills - Professional in appearance and actions - Customer-focused with excellent written, listening and verbal communication skills - Enjoys learning new technologies and systems - Exhibits a positive attitude and is flexible in accepting work assignments and priorities - Meets attendance and tardiness expectations - Management and organizational skills to support the leadership of this function - Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations - Interpersonal skills to support customer service, functional, and teammate support need - Able to communicate effectively in English, both verbally and in writing - Intermediate computer operation - Proficiency with Microsoft Excel, Word, PowerPoint and Outlook - Practice management software and clearing houses experience - Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Location/Work Environment - For on-site team members, work takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill the essential duties and responsibilities of the job. - For remote team members, HIPAA compliant home office environment. Ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives.

Role Description Drug Reimbursement Specialists are responsible for communicating and working with patients to identify methods of payments. Works directly with insurance companies, drug assistance programs, and medical billing staff to manage billing and reimbursements for injectable medications. - Be proactive in running appointment reports to determine which patients will need a new prior authorization one to two weeks in advance. - Keep authorization alerts in both EPM and EHR up to date. - Be knowledgeable of all insurance plans, benefits, and coverage. - Be available in the clinic during injections to assist in any insurance changes, billing questions or new patients requiring new assistance programs or authorizations. - Be available for patients to contact for assistance fund billing questions, assistance program information, enrollment, and re-enrollment. - Have the knowledge to obtain and provide a benefit investigation to the requesting physician. - Have the customer service skills to communicate with the patient in a way that the elderly patient can understand. - Have the knowledge of insurance plans and which plans require step therapy-step edits. - Keep communication with drug representatives regarding insurance changes and authorization requirements. - Keep up to date on which doses of medication can be used with which diagnosis. - Be able to fill out prescription information on all authorization forms and understand which chart notes are sufficient for authorization requests. - Task Dr’s and scribes to make corrections to chart notes that are not sufficient for authorization request. - Keep up to date on prescriptions with the specialty pharmacy for free medications. - Knowledge of which insurance plans require their patients medication to be shipped from the preferred specialty pharmacy instead of buy and bill medications. - Coordinate shipments every month for free drug patients. - Document when shipments will be delivered and make sure they are put into refrigeration in a timely manner. - Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. - Performs other duties that may be necessary or in the best interest of the organization. Qualifications - High school diploma or equivalent required. Requirements - Previous medical office experience preferred; previous ophthalmic experience strongly preferred. - Professional in appearance and actions. - Logical and Critical thinking skills. - Customer-focused with excellent written, listening and verbal communication skills. - Enjoys learning new technologies and systems. - Detail oriented, professional attitude, reliable. - Exhibits a positive attitude and is flexible in accepting work assignments and priorities. - Meets attendance and tardiness expectations. - Management and organizational skills to support the leadership of this function. - Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations. - Interpersonal skills to support customer service, functional, and team mate support need. - Able to communicate effectively in English, both verbally and in writing. - Ability for basic to intermediate problem solving, including mathematics. - Basic to intermediate computer operation. - Proficiency with Microsoft Excel, Word, and Outlook. - Specialty knowledge of systems relating to job function. - Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines. Location/Work Environment - For remote team members, HIPAA compliant home office environment. - Ability to work in a remote environment while performing required duties and remaining patient focused. - Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives.

Role Description We are looking for an experienced Transportation Logistics Specialist to manage the full scope of IT hardware logistics — including racks, servers, and other data center equipment. The role covers domestic US transport between our warehouses and data center sites, inbound international freight from our suppliers in Taiwan and other origins into the US, and outbound shipments from the US as required. You will also be responsible for RMA/RMS shipments and ensuring smooth, timely delivery of hardware across all lanes. This is a hands-on, operationally focused role requiring strong attention to detail, excellent vendor management skills, and the ability to work cross-functionally in a fast-paced, global environment. Key Responsibilities - Manage end-to-end transport of IT hardware — rack systems, servers, and other data center equipment — across all lanes: domestic US moves, inbound international shipments (primarily from Taiwan-based suppliers), and outbound from the US as required. - Coordinate inbound freight scheduling for both domestic and international shipments, including ocean and air freight from Taiwan and other origins, managing carrier selection and delivery execution to ensure on-time, damage-free arrival. - Handle all RMA and RMS shipments, including coordination with vendors, carriers, and internal teams to ensure accurate and timely processing. - Manage equipment transfers between company warehouses and data center facilities, optimizing routes and minimizing handling risk. - Maintain full visibility over active shipments and proactively resolve transit issues, delays, or exceptions. - Develop contingency plans and alternative routing strategies to ensure business continuity. - Manage time-critical air freight shipments where required, including carrier selection, booking, and end-to-end tracking to ensure expedited delivery of hardware. - Coordinate closely with data center operations teams to support staging, buffering, and just-in-time hardware deployment. - Maintain accurate in-transit inventory records and ensure proper chain-of-custody documentation for all shipments. - Manage all shipment-related documentation in relevant systems (Jira, TMS, or equivalent), ensuring records are complete, accurate, and audit-ready. - Process and reconcile logistics invoices; manage payments for transportation operations, including ZIP payments to the appropriate vendors and partners. - Work with the security team to establish and maintain secure shipment protocols and ensure compliance with physical security requirements. - Ensure all shipments comply with applicable regulations — including DOT requirements for domestic moves and US import/export regulations, customs clearance processes, and trade compliance requirements for international freight. - Maintain audit-ready documentation for all logistics activities, supporting internal (SOX) and external compliance requirements. - Establish and enforce SLAs and KPIs with freight carriers and 3PL partners; drive accountability through regular performance reviews. - Identify and escalate compliance gaps or process deviations, implementing corrective actions as needed. - Partner with hardware engineering, procurement, finance, and data center operations to align logistics execution with deployment timelines and business priorities. - Collaborate with OEM suppliers (e.g., Giga, ASUS), primarily based in Taiwan, to coordinate international shipping windows, batch tracking, customs documentation, and inbound scheduling into US facilities. - Act as the primary escalation point for US transport-related issues across internal teams and external partners. - Drive continuous improvement initiatives through KPI tracking, root cause analysis, and process standardization. - Forecast transportation demand based on data center expansion plans, hardware deployment schedules, and capacity needs. - Identify cost optimization opportunities through carrier consolidation, routing improvements, and smarter scheduling. - Track and report on logistics costs, flagging variances and recommending corrective actions. - Support data-driven decision-making through regular reporting, dashboards, and operational analytics. Qualifications - 5+ years of experience in transportation, freight, or logistics management — ideally within technology, data center, or hardware supply chain environments. - Proven experience managing both domestic and international freight operations, including LTL/FTL, ocean freight, and air freight shipments, carrier and forwarder relationships, and 3PL coordination. - Hands-on experience with RMA/RMS shipment processes and reverse logistics flows. - Familiarity with TMS platforms, Jira, or similar systems used for shipment tracking and documentation. - Strong understanding of US domestic carrier regulations, DOT requirements, and international freight compliance including customs clearance and import/export procedures. - Experience managing large, heavy, or high-value freight (server racks, IT infrastructure equipment) is strongly preferred. - Excellent organisational and documentation skills with a high standard for accuracy and completeness. - Strong communication and stakeholder management skills; ability to work cross-functionally across technical and non-technical teams. - Self-starter mindset with the ability to operate independently in a remote environment. - Based in the United States; East Coast or Midwest location required (ET/CT time zones), to support overlap with European business hours. Nice to Have - Experience in a hyperscaler, cloud provider, or large-scale data center build-out environment. - Experience with Asia-Pacific supply chains, particularly Taiwan-to-US freight lanes, including familiarity with customs brokerage, import duties, and trade compliance. - Background in supply chain analytics, reporting, or continuous improvement methodologies. - Familiarity with physical security protocols for high-value hardware shipments. Benefits - Competitive compensation - Career growth and learning opportunities - Flexibility and work-life balance - Collaborative and innovative culture - Opportunity to work on impactful AI projects - International environment and talented teams Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Compensation Range: $32 — $47 USD Equal Opportunity Statement Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Role Description Für unseren Kunden in Zürich, suchen wir eine:n erfahrene:n und aufgeschlossene:n Palantir AIP Spezialist:in. - Konzeption, Implementierung und Weiterentwicklung von Lösungen auf Basis der Palantir Artificial Intelligence Platform (AIP) - Analyse von Geschäftsanforderungen und Übersetzung in technische AI- und Datenlösungen - Entwicklung und Integration von KI-gestützten Workflows, Agenten und Automatisierungsprozessen - Aufbau und Optimierung von Datenmodellen, Ontologien und Datenpipelines innerhalb der Palantir-Plattform - Integration von Large Language Models (LLMs) und AI-Services in bestehende Unternehmensprozesse - Zusammenarbeit mit Fachbereichen, Data Engineers, Softwareentwicklern und Stakeholdern zur Umsetzung datengetriebener Lösungen - Durchführung von Tests, Qualitätssicherungsmaßnahmen und Performance-Optimierungen - Erstellung technischer Dokumentationen sowie Unterstützung bei Schulungen und Know-how-Transfer - Unterstützung bei der Definition von AI-Governance-, Security- und Compliance-Anforderungen Qualifications - Mehrjährige Erfahrung im Bereich Data Analytics, Data Engineering, Artificial Intelligence oder Softwareentwicklung - Abgeschlossenes Studium in Informatik, Data Science, Wirtschaftsinformatik oder vergleichbare Ausbildung - Praktische Erfahrung mit Palantir AIP, Foundry oder verwandten Palantir-Technologien - Fundierte Kenntnisse in den Bereichen Datenmodellierung, Datenintegration und Datenarchitekturen - Erfahrung mit Python, SQL sowie modernen API- und Cloud-Technologien - Verständnis von Machine Learning, Generative AI, Large Language Models (LLMs) und AI-Agenten - Erfahrung mit Azure, AWS oder Google Cloud von Vorteil - Analytische und lösungsorientierte Denkweise - Selbstständige, strukturierte und kundenorientierte Arbeitsweise - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Company Description Die Coopers Group AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.