• Extend functionalities to enable new opportunities • Automate and innovate our existing inventory (our API product is already used by big players) • Own scoping and management of onboarding new carriers; establish wider scope throughout Asia • Take a lead role in defining and challenging strategic decisions • Contribute to the team with process improvements (e.g. Jira, reporting etc.) • Build relationships with key stakeholders (internal/external – C-level)

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The Product Manager, Studios Technology Solutions will be part of the Film & TV Studios Technical Solutions organization, reporting to the Director of Product and AI Solutions. This role will support the advancement and adoption of the Studios Technology Solutions Product function by driving the implementation of the organization's product "north star" across the portfolio. The Product Manager will work across product teams and business stakeholders to operationalize product management best practices, ensure alignment to established frameworks, and enable consistent, high-quality execution across product initiatives. The Product Manager will work across our organization, as well as with engineering and business stakeholders, to guide how product work is defined, prioritized, and delivered. This role will help drive clarity, consistency, and measurable outcomes across the product lifecycle, ensuring alignment to strategic priorities and enterprise standards across the Studios Technology Solutions portfolio. Responsibilities: - Support the execution and adoption of the Studio Technology Solutions Product "north star," including frameworks, standards, and operating models across the product organization - Partner with Product Managers and product team members to ensure alignment to established product guidelines, including roadmap planning, prioritization, and delivery practices - Drive consistency in how product requirements are defined, documented, and communicated, including user stories, acceptance criteria, and success metrics - Facilitate cross-team alignment to ensure product work connects to broader portfolio priorities and enterprise initiatives - Assist in the management and execution of product roadmaps, ensuring work is prioritized based on business value, user impact, and strategic alignment - Act as a connector across product, engineering, and business stakeholders to improve clarity, reduce ambiguity, and enable efficient execution - Support product lifecycle activities including discovery, delivery, and adoption, ensuring adherence to best practices and continuous improvement - Identify opportunities to improve product processes, tooling, and team effectiveness, and help drive implementation of enhancements - Contribute to product reporting, metrics, and status communications to provide visibility into progress, risks, and outcomes - Support change management and enablement efforts to drive adoption of product frameworks and consistent ways of working across teams Qualifications Requirements: - Bachelor's degree in Computer Science, Information Systems, Business Analysis, or a related field, or equivalent practical experience - 3+ years of experience working with data modeling, including an understanding of data structures, relationships, and data design principles - 3+ years of experience leveraging an understanding of system architecture to guide product design decisions and roadmap planning - 5+ years of experience in product management - Demonstrated experience supporting products or platforms from concept through delivery, with a focus on execution, consistency, and stakeholder alignment - Strong understanding of product management fundamentals including roadmap planning, prioritization, and agile delivery practices - Ability to translate business needs into clear product requirements, user stories, and acceptance criteria in partnership with engineering teams - Experience working in cross-functional teams that include product, engineering, and business stakeholders - Familiarity with modern technology environments, including cloud-based platforms (e.g., AWS, Azure, or GCP) and enterprise application ecosystems (e.g., Salesforce, data platforms, APIs) - Strong analytical and problem-solving skills, with the ability to evaluate business processes, identify gaps, and recommend improvements - Experience supporting process standardization, governance, or adoption of best practices across teams - Strong communication and stakeholder management skills, with the ability to influence and collaborate across multiple teams and levels of the organization Desired Characteristics: - Experience in Global Media & Entertainment industry and supporting business workflows - Experience supporting product management practices across multiple teams, including driving consistency in roadmap planning, prioritization, and delivery approaches - Exposure to portfolio or platform-based environments, with the ability to align multiple products or initiatives to shared frameworks and enterprise goals - Ability to incorporate system architecture considerations into product planning to ensure scalable, integrated solutions - Familiarity with analytics and reporting concepts and how data-driven insights inform product decisions and business outcomes - Working knowledge of modern technology ecosystems (e.g., APIs, integrations, cloud platforms) to effectively partner with engineering teams - Proven experience designing and delivering Salesforce-based products that support business workflows and scalability - Awareness of emerging technologies, including AI/ML, with a focus on applying them to improve workflows, product experiences, and operational efficiency Additional Requirements: - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $145,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description We are looking for a (Senior) Product Manager to define and execute the roadmap for a core part of Nexthink's endpoint troubleshooting capabilities. This role sits at the intersection of deep platform work and customer-facing product experiences. It focuses on improving how endpoint issues are detected, understood, and resolved at scale, enabling better L1 to L3 troubleshooting workflows and faster issue resolution. The role requires strong technical depth and product judgment, with the ability to work across data, integrations, backend systems, and user workflows while staying focused on customer value. You will collaborate closely with engineering, architecture, design, and customer-facing teams to turn complex technical challenges into clear, high-impact product capabilities. Your responsibilities will be: - Define and drive the roadmap for endpoint troubleshooting capabilities, aligned with customer needs, business priorities, and platform direction. - Lead delivery of capabilities that improve how endpoint issues are detected, understood, and resolved. - Translate complex technical topics into clear product requirements, priorities, and trade-offs. - Work closely with engineering, architecture, and design to build reliable, scalable, and intuitive solutions. - Go deep into endpoint-related technical subjects, including APIs, integrations, data flows, and backend dependencies, to support sound product decisions. - Identify opportunities to apply AI in practical ways that improve troubleshooting effectiveness and user experience. - Partner with support, field, and customer-facing teams to understand pain points and turn them into product opportunities. - Define and track metrics to measure adoption, troubleshooting effectiveness, and product impact. Qualifications - Master's degree in computer science, engineering, or equivalent practical experience, with a strong technical foundation. - 3+ years of experience as a Product Manager in a product-led company, ideally in enterprise software or another technical domain. - Strong ability to understand complex technical systems and work closely with engineering teams while staying focused on customer value and outcomes. - Solid understanding of platform architecture, APIs, integrations, backend systems, and endpoint-related technical concepts. - Good understanding of data-related product topics, including data collection, quality, structure, and how data supports troubleshooting workflows and product capabilities. - Strong interest in AI-driven product experiences, with familiarity in how AI can be applied to troubleshooting, data-driven workflows, and product capabilities, and good judgment on where it creates real value. - Ability to think critically about how emerging AI methods can improve user experience, automation, and product effectiveness in practical, scalable ways. - Able to operate effectively in a fast-paced environment with changing priorities, clear trade-offs, and disciplined choices about what not to build. - Professional-level English, spoken and written. Nice to have - Experience with endpoint technologies, device troubleshooting, or observability-related products. - Experience with L3 support, root cause analysis, or incident resolution workflows. - Working knowledge of ITSM tools and practices such as ServiceNow or BMC Remedy. - Exposure to customer-facing roles such as support, pre-sales, post-sales, or customer success. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Beautiful office, conveniently located next to the Prilly-Malley train station - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. - Free access to a fitness centre inside the building. - Reimbursement of the half-fare travel card for public transport. - ‍ Reimbursement up to 50% of the cost of French classes. - Fresh fruit, cookies, and soft drinks as well. - Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner

Role Description The Product Manager (PM) position is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, PMs focus on delivering incremental value by driving product changes and working closely with a team of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams. Key Responsibilities - 40% Strategy & Planning: - Gains a thorough understanding of customer and associate needs, both existing and potential. - Translates business goals and end user needs into product strategy. - Identifies goals, metrics, and analytics to determine product value. - Conducts end user research to help identify user stories and determine Minimum Viable Product (MVP). - Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities. - Monitors research and the competitive landscape to recommend the best solutions. - Evaluates research and market analysis on industry innovations and technology platforms. - 30% Delivery & Execution: - Ensures product is aligned with company, stakeholder, and end-user priorities. - Documents, reviews, and ensures that all quality and change control standards are met. - Formulates, tests, and refines assumptions and hypotheses through user research and testing. - Creates, prioritizes, and accepts user stories; incorporates them into release planning. - Makes product decisions that drive value on a daily basis. - Identifies pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements. - Participates in standups, iteration planning sessions, product demos, and retrospectives. - Condenses complex technical concepts into non-technical language for stakeholders. - 30% People: - Fosters collaboration with team members (Engineering, User Experience Designers, etc.). - Acts as a proponent of modern software development practices. - Advocates for the end user and stakeholder by empathizing with and understanding user needs. - Regularly works with the product team to continuously assess progress and understand next steps. - Manages cross-functional team and stakeholder expectations to execute on product strategy. - Exhibits active listening, facilitates sessions, and clearly communicates at all levels. Qualifications - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. - 1-3 years of relevant work experience. - Experience working as a Product Manager in a modern software development based enterprise environment. - Demonstrated experience with modern software development product management practices and agile methodologies. - Experience working in a fast-paced, fluid environment where priorities shift on a regular basis. - Experience communicating with and influencing functional and technical team members at all levels in the organization. - Experience working as part of a collaborative, cross-functional, modern software design and development team. - Experience creating, prioritizing, and accepting user stories. - Experience conducting user research and testing to understand needs. - Experience identifying goals, metrics, and analytics to measure product value. - Experience conducting competitive research and analysis. Requirements - The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED. - No additional education preferred. - Minimum 1 year of work experience. - No additional years of experience preferred. - No minimum leadership experience required. - No preferred leadership experience. - No certifications required. Competencies - Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. - Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. - Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. - Cultivates Innovation: Creating new and better ways for the organization to be successful. - Customer Focus: Building strong customer relationships and delivering customer-centric solutions. - Drives Results: Consistently achieves results, even under tough circumstances. - Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. - Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear. - Nimble Learning: Actively learning through experimentation when tackling new problems. - Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. - Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. - Empathy: Understanding the needs of multiple stakeholders and being responsive in meeting their needs. - Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.