Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description We are looking for a (Senior) Product Manager to define and execute the roadmap for a core part of Nexthink's endpoint troubleshooting capabilities. This role sits at the intersection of deep platform work and customer-facing product experiences. It focuses on improving how endpoint issues are detected, understood, and resolved at scale, enabling better L1 to L3 troubleshooting workflows and faster issue resolution. The role requires strong technical depth and product judgment, with the ability to work across data, integrations, backend systems, and user workflows while staying focused on customer value. You will collaborate closely with engineering, architecture, design, and customer-facing teams to turn complex technical challenges into clear, high-impact product capabilities. Your responsibilities will be: - Define and drive the roadmap for endpoint troubleshooting capabilities, aligned with customer needs, business priorities, and platform direction. - Lead delivery of capabilities that improve how endpoint issues are detected, understood, and resolved. - Translate complex technical topics into clear product requirements, priorities, and trade-offs. - Work closely with engineering, architecture, and design to build reliable, scalable, and intuitive solutions. - Go deep into endpoint-related technical subjects, including APIs, integrations, data flows, and backend dependencies, to support sound product decisions. - Identify opportunities to apply AI in practical ways that improve troubleshooting effectiveness and user experience. - Partner with support, field, and customer-facing teams to understand pain points and turn them into product opportunities. - Define and track metrics to measure adoption, troubleshooting effectiveness, and product impact. Qualifications - Master's degree in computer science, engineering, or equivalent practical experience, with a strong technical foundation. - 3+ years of experience as a Product Manager in a product-led company, ideally in enterprise software or another technical domain. - Strong ability to understand complex technical systems and work closely with engineering teams while staying focused on customer value and outcomes. - Solid understanding of platform architecture, APIs, integrations, backend systems, and endpoint-related technical concepts. - Good understanding of data-related product topics, including data collection, quality, structure, and how data supports troubleshooting workflows and product capabilities. - Strong interest in AI-driven product experiences, with familiarity in how AI can be applied to troubleshooting, data-driven workflows, and product capabilities, and good judgment on where it creates real value. - Ability to think critically about how emerging AI methods can improve user experience, automation, and product effectiveness in practical, scalable ways. - Able to operate effectively in a fast-paced environment with changing priorities, clear trade-offs, and disciplined choices about what not to build. - Professional-level English, spoken and written. Nice to have - Experience with endpoint technologies, device troubleshooting, or observability-related products. - Experience with L3 support, root cause analysis, or incident resolution workflows. - Working knowledge of ITSM tools and practices such as ServiceNow or BMC Remedy. - Exposure to customer-facing roles such as support, pre-sales, post-sales, or customer success. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Beautiful office, conveniently located next to the Prilly-Malley train station - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. - Free access to a fitness centre inside the building. - Reimbursement of the half-fare travel card for public transport. - ‍ Reimbursement up to 50% of the cost of French classes. - Fresh fruit, cookies, and soft drinks as well. - Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner

Role Description The Product Manager (PM) position is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product line, PMs focus on delivering incremental value by driving product changes and working closely with a team of developers, designers, and business partners. They support in-depth business reviews, communicate and present across all levels of the organization, and support cross-functional product teams. Key Responsibilities - 40% Strategy & Planning: - Gains a thorough understanding of customer and associate needs, both existing and potential. - Translates business goals and end user needs into product strategy. - Identifies goals, metrics, and analytics to determine product value. - Conducts end user research to help identify user stories and determine Minimum Viable Product (MVP). - Partners with Finance to understand financial needs and assists in the creation of business plans for new opportunities. - Monitors research and the competitive landscape to recommend the best solutions. - Evaluates research and market analysis on industry innovations and technology platforms. - 30% Delivery & Execution: - Ensures product is aligned with company, stakeholder, and end-user priorities. - Documents, reviews, and ensures that all quality and change control standards are met. - Formulates, tests, and refines assumptions and hypotheses through user research and testing. - Creates, prioritizes, and accepts user stories; incorporates them into release planning. - Makes product decisions that drive value on a daily basis. - Identifies pros, cons, issues, obstacles, dependencies, and value associated with features and enhancements. - Participates in standups, iteration planning sessions, product demos, and retrospectives. - Condenses complex technical concepts into non-technical language for stakeholders. - 30% People: - Fosters collaboration with team members (Engineering, User Experience Designers, etc.). - Acts as a proponent of modern software development practices. - Advocates for the end user and stakeholder by empathizing with and understanding user needs. - Regularly works with the product team to continuously assess progress and understand next steps. - Manages cross-functional team and stakeholder expectations to execute on product strategy. - Exhibits active listening, facilitates sessions, and clearly communicates at all levels. Qualifications - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. - 1-3 years of relevant work experience. - Experience working as a Product Manager in a modern software development based enterprise environment. - Demonstrated experience with modern software development product management practices and agile methodologies. - Experience working in a fast-paced, fluid environment where priorities shift on a regular basis. - Experience communicating with and influencing functional and technical team members at all levels in the organization. - Experience working as part of a collaborative, cross-functional, modern software design and development team. - Experience creating, prioritizing, and accepting user stories. - Experience conducting user research and testing to understand needs. - Experience identifying goals, metrics, and analytics to measure product value. - Experience conducting competitive research and analysis. Requirements - The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED. - No additional education preferred. - Minimum 1 year of work experience. - No additional years of experience preferred. - No minimum leadership experience required. - No preferred leadership experience. - No certifications required. Competencies - Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals. - Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. - Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. - Cultivates Innovation: Creating new and better ways for the organization to be successful. - Customer Focus: Building strong customer relationships and delivering customer-centric solutions. - Drives Results: Consistently achieves results, even under tough circumstances. - Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. - Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear. - Nimble Learning: Actively learning through experimentation when tackling new problems. - Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. - Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations. - Empathy: Understanding the needs of multiple stakeholders and being responsive in meeting their needs. - Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.

Role Description Netchex is hiring an Applied AI Product Leader to drive measurable business impact through applied AI. This is not a traditional product management role focused on roadmaps and requirements. We are looking for a senior individual contributor who can build production-ready AI agents end-to-end across GTM, Customer Success, Support, Finance, and Operations. This is a builder role with an engineering mindset. You will identify opportunities, design solutions, and ship working AI systems that deliver real efficiency gains. The ideal candidate combines technical fluency, business judgment, and a bias to action, and is capable of turning AI capabilities into production-grade solutions that materially improve how the business runs. Key Responsibilities - Identify, prioritize, and own AI-driven optimization opportunities across product, operations, and internal workflows - Build, deploy, and iterate on production-ready AI agents end-to-end - Translate ambiguous business problems into practical, working AI solutions — not just requirements documents - Partner cross-functionally across GTM, CS, Finance, Support, and Ops to ensure solutions drive real impact - Define and track success metrics (time saved, cost reduction, efficiency gains) for every initiative - Continuously refine live AI systems based on performance data and stakeholder feedback - Communicate progress, tradeoffs, and outcomes clearly to stakeholders and executive leadership - Stay current on AI tooling and proactively surface new automation opportunities across the business Qualifications - Hands-on proficiency with Claude Code and modern AI tooling - Ability to build, deploy, and iterate on agents independently - Track record of shipping production AI/automation systems end-to-end - Not just specs, prototypes, or strategy - Strong business judgment across functions (GTM, CS, Finance, Ops) - Can identify high-leverage automation opportunities autonomously - Comfort operating as a senior IC in high-ambiguity environments - Experience working directly with executive leadership - Bias to action and outcomes - Proven impact in efficiency gains, cost savings, and process improvements About You - You are a builder first — you ship solutions, not just plans - You think in outcomes, not outputs, and hold yourself accountable to measurable impact - You are comfortable with ambiguity and create structure where none exists - You move fast, iterate quickly, and learn from real-world usage rather than waiting for perfect - You communicate clearly and confidently with both technical builders and business leaders - You operate with senior-IC ownership — you don’t need hand-holding, you need context and runway Benefits - Ownership of a greenfield AI mandate with immediate, visible impact across the business - Direct exposure to executive leadership — including CEO and CPO - Opportunity to shape how AI is applied across an entire company, not just one product area - Work on real-world systems that drive measurable ROI — not just internal experimentation - Fast-moving, high-accountability culture where results speak louder than titles Company Description Netchex is a leading cloud-based Human Capital Management (HCM) platform trusted by thousands of small and mid-sized businesses across the U.S. We centralize the entire employee lifecycle — from recruiting and onboarding to payroll, time tracking, and benefits administration — into a single, intuitive, mobile-friendly system. Our mission is simple: make HR and payroll easier for the businesses that power America’s workforce.

Role Description CoverMyMeds’ Specialty Access and Affordability product team is looking for a Senior Product Manager to join our Front-End Hub product team. We build tech-enabled products that power patient support programs. Our products sit at the front door of the hub experience, supporting healthcare providers and patients in accessing the medications they need to live healthier lives. This role will own strategy and execution for Enrollments – including both sponsored and non-sponsored enrollment workflows – and the Patient Journey API, which drives hub connectivity and surfaces real-time hub statuses back to the provider to help them manage their workload and take action. A core focus for this role is building biopharma sponsorship differentiation: identifying, developing, and bringing to market product capabilities that create measurable value for manufacturer partners. You will work at the intersection of HCP-facing product design, API-driven services, and commercial outcomes. This role is ideal for someone who learns fast, already has familiarity with CoverMyMeds and the specialty medication space, and can work through ambiguity using strong product principles. You will be embedded in a collaborative, cross-functional team environment with high expectations and real impact on patient access. What You’ll Do - Drive and implement product direction for Enrollments (sponsored and non-sponsored) and the Patient Journey API, synthesizing customer insight, hub partner dynamics, and market trends. - Own and execute roadmap priorities within your product area, balancing HCP user value, biopharma sponsor value, and technical feasibility. - Lead product discovery, development, and commercial readiness for biopharma sponsorship differentiation – identifying what manufacturers need and building products that deliver it. - Partner with engineering and architecture to define scalable, secure, and reusable APIs that support hub connectivity and real-time status surfacing for provider workflows. - Translate complex hub and payer dynamics into clear, actionable product plans that HCP users can act on efficiently. - Connect product strategy to financial goals by tracking key metrics, supporting deal structuring, and analyzing product performance to inform decisions. - Partner proactively with Commercial and Operations teams to clarify value propositions, support go-to-market readiness, and ensure products are effectively positioned with biopharma sponsors. - Collaborate closely with Engineering, UX, and Operations to deliver scalable, compliant, and operationally sound solutions across the Front-End Hub experience. - Influence and align stakeholders across functions to gain buy-in on product direction, priorities, and tradeoffs. - Ensure features and product direction meet legal, regulatory, and compliance requirements by partnering with Legal and Compliance teams. - Apply design thinking and strong product principles to solve complex problems, iterate on solutions, and drive MVP delivery in ambiguous problem spaces. Qualifications - Degree or equivalent experience. Typically requires 7+ years of relevant experience. - Product management experience or familiarity with technical product development methodologies (e.g., Agile). - Experience working in cross-functional product teams spanning Engineering, UX, Operations, and Commercial partners. - Familiarity with CoverMyMeds and/or the specialty medication, prior authorization, or hub services landscape. - Healthcare experience, preferably in biopharma, patient support programs, or payer/benefit workflows. Preferred Skills - Experience with enrollment workflows, hub connectivity, or HCP-facing provider portal products. - Demonstrated ability to identify and build biopharma sponsorship differentiation, including product discovery through commercial launch. - Strong understanding of product-market dynamics in specialty medications and the medical benefit space. - Financial acumen, including experience connecting product decisions to sponsorship value and P&L outcomes. - Proven stakeholder engagement and influence skills in matrixed environments. - Ability to work through ambiguity by applying strong product principles and a bias toward action. - Comfort operating at speed in a complex, evolving product landscape with competing priorities and legacy constraints. - Experience supporting go-to-market activities and product launches in partnership with Commercial teams. Compensation We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. Our Base Pay Range for this position: $119,300 - $198,800. Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.