Project Director, Qualitative Research
Location
United Kingdom
Posted
9 days ago
Salary
0
Seniority
Lead
Job Description
Project Director, Qualitative Research
M3 USA
• Manage and oversee a Client service Team • Provide guidance and mentoring to operations team members • Manage project escalations to ensure timely and budget-friendly project completion • Partner with internal stakeholders to address issues and improve research project performance • Collaborate with senior management on process enhancements • Investigate and manage project escalations • Ensure client satisfaction through timely project completion • Monitor productivity and data quality of the team’s projects • Oversee billing and ensure expected project profitability • Support development and implementation of client service best practices
Job Requirements
- Bachelor’s degree or equivalent work experience preferred
- Minimum 5+ years of experience in Qualitative Market Research
- 3+ years of project management experience
- Experience in healthcare focused Market Research preferred
- Experience with complex market research projects including programming, intricate sampling, international translations, or patient referrals (preferred)
- Exceptional time management, organizational skills, and attention to detail
- Strong written and verbal communication skills
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Well-developed analytical and problem-solving skills
- Ability to work autonomously and in a team environment to meet departmental objectives
Benefits
- 25 days annual leave
- Participation in an annual bonus scheme
- Pension 4%/4% employee/employer contributions of qualifying earnings
- Company’s medical cash plan
- Access to subsidised gym membership
- Staff discount scheme
- Cycle scheme
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