Role Description Join the Square Account Management team and help our merchants grow their business! The Account Management team partners with high-value Australian business owners to help them get the most from Square - offering tailored guidance to help merchants reach their goals. As an Enterprise Strategic Account Manager on our Strategic team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our Strategic Enterprise lead, your role is all about building meaningful & long-term partnerships with clients across different industries—understanding their unique needs, crafting innovative solutions, and championing them within Square. In this role, you’ll become a creative problem-solver, finding ways to tailor our products to suit an array of complex business scenarios. As a trusted advisor, you’ll not only support clients day-to-day but also uncover new growth opportunities, expanding partnerships and negotiating win-win solutions that fuel their success. This is your chance to be a pivotal force in your clients' journeys, advocating for them with decision-makers and turning their challenges into achievements. You will also identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value sellers. The ideal candidate will have worked in Enterprise account management, consulting, partnerships or sales and will be well-versed in working with and presenting to senior decision makers, including business owners, IT, finance and operations. They will have experience managing projects with multiple company partners on behalf of customers. Internally at Square, you will work in collaboration with product, engineering, finance, implementation, marketing, legal and sales to ensure successful establishment and growth of our customers. Qualifications - 7+ years experience in account management, business development, consulting, partnerships, or sales focused on technical products, with significant experience managing enterprise-level accounts - Experience achieving revenue metric goals across both growth and retention - In-depth experience collaborating internally with partners on complex deals or partnerships typical of enterprise-scale engagements - Experience requirements gathering with enterprise customers, building business cases for feature development with product teams, while balancing expectations for both parties - Formal sales methodology training - Experience supporting go-to-market efforts for new products - Experience in the Hospitality and/or Food & Beverage industry Requirements - Build partnerships and establish lasting relationships with existing sellers to retain and grow our presence with large upmarket organisations across retail, F&B and events - Take full ownership of your managed book and oversee business prioritisation, contracting, technology strategy and ongoing account management - Discover the challenges and aspiration of sellers within your book, using Square's platform and product portfolio to enable their success through up-sell and cross-sell opportunities - Partner with sales colleagues to establish and grow newly on-boarded, high-value sellers - Be the "voice of the seller" curating analysis of product performance from your managed book, and provide relevant feedback to inform for product roadmap decision-making Benefits - Remote work - Medical insurance - Flexible time off - Retirement savings plans - Modern family planning

• Manage a portfolio of e-commerce client accounts and act as their primary point of contact • Build and maintain strong client relationships focused on retention and growth • Understand client business models, KPIs, margins, and growth targets • Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels • Lead client calls, performance reviews, and strategic planning sessions • Monitor campaign performance and translate data into clear insights and recommendations • Identify upsell and cross-sell opportunities aligned with client goals • Ensure deliverables are completed on time and meet quality standards • Proactively troubleshoot issues and communicate solutions quickly • Prepare reports, presentations, and strategic roadmaps

Role Description This is a field-based role, and we are currently looking for someone based on the West Coast of Norway. As a Corporate Account Manager at RS Components, you will strategically manage a portfolio of corporate customers, ensuring effective deployment of national contracts and consistent execution across all sales districts. You will work closely with field sellers, ADRs, and local stakeholders to drive revenue, strengthen customer engagement, and expand RS’s presence within targeted vertical markets. Your role includes: - Developing and implementing tailored account plans. - Identifying growth opportunities. - Negotiating contracts and ensuring compliance with agreed terms. - Analysing customer needs and introducing value‑added solutions to increase share of wallet. - Collaborating with internal teams, including marketing, to execute initiatives that accelerate customer growth and maximise business results. What You Will Be Doing: - Manage a portfolio of national corporate customers, driving growth through tailored solutions and strategic account plans. - Develop and execute sales strategies that maximise revenue, margin, and customer engagement. - Coordinate closely with internal teams – field sales, supply chain, digital, finance, marketing, and technical experts – to deliver strong customer outcomes. - Lead the deployment of national and EMEA contracts, ensuring consistent implementation and compliance across all sites. - Analyse markets, customer potential, and competitive trends to uncover new opportunities and expand share of wallet. - Act as the main point of contact for strategic national opportunities, negotiating commercial and legal terms that benefit both parties. - Identify and implement value‑added solutions that address customer procurement, inventory, and maintenance challenges. - Build a strong network within customer organisations, mapping decision‑makers and expanding influence. - Prospect for new business, monitor tenders, and ensure accurate CRM data and opportunity tracking. - Collaborate with marketing to drive targeted activities that accelerate customer growth. Qualifications - Proven experience managing corporate customer portfolios and driving growth through tailored, solution‑focused strategies. - Strong background in B2B sales and ideally experience within the MRO (Maintenance, Repair & Operations) sector. - Ability to develop and execute strategic account plans to maximise sales, margin, and ROI. - Confident communicator and collaborator, skilled at coordinating with internal teams and influencing senior stakeholders. - Solid contract negotiation skills (commercial and legal terms) with a focus on mutually beneficial outcomes. - Strong analytical mindset, able to assess customer potential, analyse markets, and identify growth opportunities. - Experience deploying and managing national or multi‑site contracts within a complex organisation. - Ability to identify customer challenges and implement value‑added solutions with technical experts. - Excellent planning, prioritisation, and CRM management skills. - Commercial mindset with the ability to prospect, secure new business, and expand share of wallet. - Bachelor’s degree in Business, Marketing, or a related field; professional sales certifications are a plus. - Fluent Norwegian language skills. Benefits - Financial – pension and saving scheme, group life insurance, quarterly bonus. - Wellbeing – health insurance, occupational injury insurance, extended occupational injury insurance. - Lifestyle – travel insurance, company car. - Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values. Company Description We’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries. We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact.

• Support a designated portfolio of external partners across various revenue tiers • Act as a bridge between external partners and internal Filing Services operations to ensure timely, accurate, and coordinated filing support • Assist Customer Success Managers with filing-related escalations and ensure issues are resolved within defined SLA commitments • Maintain recurring partner touchpoints based on account tier, health, and service needs, including participation in client conversations as appropriate • Identify and escalate at-risk accounts that demonstrate repeated filing errors, high volumes of late filings, or poor responsiveness • Drive adoption across eligible accounts, including batch filing usage, e-filing setup completion, filing workflow adherence, and relevant product feature usage • Research filing, reporting, and payment-related issues, perform root cause analysis, and support corrective actions in partnership with CSMs • Run reports and analyze filing data to identify trends, behaviors, and opportunities for improvement • Collaborate with internal teams to support overall customer health and ensure timely resolution of client issues • Required to perform other duties as requested, directed, or assigned