Technical Program Manager

Technical Program ManagerTechnical Program ManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

47 days ago

Salary

$97.4K - $171.6K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Technical Program Manager

Phaidra

• Own end-to-end delivery of complex, large-scale customer programs, including multi-site, multi-product, and highly customized deployments. • Lead program strategy and planning by defining timelines, milestones, resource allocation, and risk mitigation plans across concurrent initiatives. • Serve as the primary customer-facing program leader and trusted advisor, guiding customers through technical and operational challenges while delivering strategic recommendations. • Work closely with engineering and product teams to ensure customer solutions are configured correctly and delivered on time. • Independently manage high-complexity engagements, ensuring consistent delivery against scope, schedule, and quality expectations. • Lead executive-level communication, presenting complex technical concepts, program updates, and risks to stakeholders. • Proactively identify program risks, inefficiencies or gaps in delivery workflows, and lead initiatives to improve them. • Shape and influence customer strategy by aligning evolving customer needs with long-term product and company direction.

Job Requirements

  • You have 5+ years of technical program or project management experience.
  • Proven ability to independently lead large-scale, technically complex customer programs with high levels of ambiguity.
  • Strong experience working with enterprise customers and distributed, cross-functional teams.
  • Exceptional ability to communicate complex technical concepts clearly to both technical and non-technical audiences, including executive stakeholders.
  • Demonstrated experience in stakeholder management, risk management, and program execution at scale.
  • Ability to translate explicit and implicit customer needs into structured requirements and influence product and engineering roadmaps.
  • Demonstrated expertise in at least two of the following domains, with working proficiency across others: Data centers, Industrial controls and automation systems, HVAC and mission-critical cooling systems, AI / Machine Learning applications in industrial environments.
  • Proficiency in a wide range of program management tools and methodologies, including Agile, Waterfall, and risk management frameworks.
  • Strong documentation and organizational skills with a focus on creating scalable, repeatable processes.
  • Bachelor’s degree in a relevant field or equivalent experience.

Benefits

  • Fast-paced, team-oriented environment where your work directly shapes the company’s direction.
  • We are a 100% remote company.
  • Competitive compensation & meaningful equity.
  • Outsized responsibilities & professional development.
  • Training is foundational; functional, customer immersion, and development training.
  • Medical, dental, and vision insurance (exact benefits vary by region).
  • Unlimited paid time off, with a required minimum of 20 days per year.
  • Paid parental leave (exact benefits vary by region).
  • Flexible stipends to support your workspace, well-being, and continued professional development.
  • Company MacBook.

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