• Provide day-to-day leadership, oversight, and performance management for a team of QA Analysts • Define and implement a strategy for AI-assisted manual testing that enhances exploratory depth, risk discovery, and test design efficiency • Enable QA Analysts to leverage AI tools for test case ideation, scenario expansion, regression gap analysis, and defect clarity, while maintaining human accountability for validation decisions • Set clear priorities, ensure accountability, and maintain consistent execution standards across projects • Lead risk-based test planning to ensure critical workflows and customer-impacting functionality are thoroughly validated • Oversee release readiness activities, including test strategy alignment, defect triage, and quality sign-off • Represent QA in cross-functional planning, refinement, and product discussions • Partner with SDET and Engineering leaders to identify automation opportunities and improve overall test strategy • Analyze defect trends and quality metrics to drive measurable process improvements • Champion the customer experience by advocating for usability, reliability, and product integrity

• Lead and mentor a team of SDETs and automation engineers, setting clear standards for technical excellence and delivery • Drive the strategy and implementation of AI-powered and agentic automation solutions to improve defect detection, test generation, test maintenance, and deployment validation • Evaluate and integrate emerging AI tooling into the quality engineering ecosystem, ensuring scalable, secure, and measurable impact on release confidence and automation efficiency • Lead and monitor reduction of change failure rates through improved test architecture, release validation, and deployment safeguards • Expand and optimize automated test coverage across UI, API, integration, and backend systems • Partner with cross-functional stakeholders to proactively identify risk and improve release stability • Champion continuous improvement through root cause analysis, defect trend evaluation, and performance monitoring • Remain hands-on when necessary, reviewing automation design, validating technical approaches, and guiding architectural decisions • Drive continuous improvement by identifying gaps in processes, tooling, and test coverage

• Perform testing on existing and new functionality, following established standards and processes to ensure the highest quality standards are met. • Generate new and update existing test cases to increase testing coverage, and maintain alignment with current behavior of the software. • Utilize analytical and problem-solving skills to troubleshoot and correctly identify issues. • Report issues in a timely manner with clear and concise communication. • Drive continual improvement by developing and inspiring others with innovative ideas to maximize quality and efficiency of processes and workflows. • Promote a team-first culture by encouraging collaboration, celebrating shared successes, and staying aligned to meet commitments and goals. • Maintain proficiency with Renewed Vision’s core products, services, and integrations. • Lead with humility and integrity to elevate others and empower each person to continue to learn, grow and be their best.

• Lead and unify global QA teams across multiple sites, workstreams, and product lines • Define, own, and execute the company-wide quality strategy and roadmap • Set and track meaningful quality metrics and KPIs • Own release readiness and quality risk management • Partner closely with Product and Engineering leadership • Serve as the authority on software quality and quality engineering practices • Drive the evolution of test strategy and automation across all layers • Improve production quality and customer experience by partnering with DevOps, Support, and Engineering • Build, scale, and develop the Quality function through strategic hiring, mentorship, and performance management