• Set and execute the RPS training strategy aligned to business priorities, enabling growth, operational excellence, and client-centric outcomes across Field and Operations. • Partner with RPS & WPS leadership to assess capability gaps, prioritize development needs, and align training investments to key strategic initiatives. • Lead the design, delivery, and continuous improvement of complex RPS training programs, ensuring effectiveness, scalability, and strong organizational readiness. • Drive execution of strategic initiatives by embedding training and change enablement approaches that accelerate adoption, performance, and measurable outcomes. • Build and lead a high-performing training organization, including talent development, succession planning, and performance management. • Monitor and optimize training impact through data-driven insights, while driving process improvements that enhance efficiency, reduce cost, and improve learner experience. • Lead the development and execution of critical training plans to support onboarding of new outsourcing partners, ensuring successful outcomes for Lincoln, seamless integration with RPS teams, and a high-quality experience for customers.

About Elevate Leadership and the Role Come join us! At Elevate Leadership, we believe who you work for is everything. It shapes whether you end your day energized by meaningful work or drained by it. ‍Our mission is simple: help managers become the kind of leaders others want to work for. ‍ We partner with some of the world’s fastest-growing companies to build modern leadership capabilities through coaching, workshops, AI-enabled practice, and customized leadership programs. ‍ We're at an exciting stage of growth. We've identified a clear path to double our revenue and are looking for a senior leader to help architect and operationalize the next phase. ‍ This is a unique opportunity to help shape the next chapter of a mission-driven company. This role reports directly to the Co-Founder and COO, and will lead Customer Success, Sales and Lifecycle Marketing. You’ll work alongside a highly collaborative, low-ego team that genuinely cares for another, doing meaningful work that improves how people experience leadership at work. Why This Role Matters This isn't a traditional “Head of Sales” role. ‍ We're looking for an operationally excellent, systems-minded leader who can drive cross-functional alignment across Sales, Customer Success and Marketing to enable scalable, sustainable growth without adding unnecessary complexity. We need someone who can model living our mantra of ‘simplify to amplify’ while naturally pulling these functions into one coherent motion rather than three parallel ones. The right person will help us scale intelligently — improving retention and expansion, increasing deal size, simplifying systems and tooling, building exceptional teams, and creating the operational infrastructure needed to support the next chapter of growth. ‍ You're also not starting from zero. We have great momentum, deep customer love, increasing deal sizes, growing expansion revenue, and a clear view into the levers that will help us scale. What You’re Walking Into We Build Leadership Capability at the World’s Most Innovative Companies - We’ve partnered with Stripe on global management training for the past 8 years - We are consistently referred business from top venture firms including Andreessen Horowitz (a16z), Sequoia Capital, and General Catalyst - We designed and delivered management training at Anthropic and supported founders and executives through coaching - Elevate Leadership was named a Top Leadership Training Company to Watch in 2025 and 2026 by Training Industry Our Work Drives Measurable Impact Recent client outcomes include: - 22% increase in managers’ ability to have difficult conversations - 90% increase in employee Net Promoter Score - 60% promotion rate within coaching cohorts compared to 17% company-wide A Differentiated Offering in the Market No other leadership development company combines the level of partnership, operational credibility, and breadth of offerings that Elevate does. Our customized programs include: - Coaching at all levels of the organization - Interactive manager training workshops - AI-powered role plays - Leadership principles development - Team and company offsites - Scalable learning experiences embedded into the flow of work with Elevate Academy A Highly Collaborative Team We care deeply about the people we work with and the way we work together. Elevate has built a culture that is ambitious, supportive, low-ego, and highly collaborative. Our day-to-day is guided by five values: Focus on Impact, Stay Relevant, Be Resourceful, Keep it in Perspective, and Check the Data. ‍ You’ll work alongside a team that genuinely wants each other to succeed. What You’ll Do Team Leadership & Organizational Development - Lead, align and evolve the Sales, Customer Success and Lifecycle Marketing functions with a focus on collaboration, customer experience, scale and sustainable growth without adding unnecessary complexity. The key is building one coherent motion rather than three parallel ones. - Practice what we preach at Elevate and be an exceptional leader and manager. - Hire, onboard, and develop a high-performing, high-trust Sales, Customer Success and Lifecycle Marketing organization. Current org includes 7 with 3 direct reports with a planned headcount of ~14 by 2029. - Effectively and thoughtfully manage change as we grow and scale. Revenue Growth & Customer Expansion Sales - Increase net revenue retention, accelerate land-and-expand growth, and grow average deal size through stronger executive engagement, account strategy, and customer lifecycle management - Design and operationalize a repeatable executive engagement strategy from initial sale through renewal, ensuring executive buyers remain aligned to measurable business outcomes - Build structured expansion pathways across accounts that increase multi-product adoption, long-term partnerships, and strategic account growth - Identify leading indicators of churn and implement proactive retention strategies ‍ Customer Success - Evolve and scale Elevate’s customer experience from sales to the hand off to Customer Success, through delivery and expansion improving how we engage, support, and deliver value to customers as we grow. - Build customer engagement systems that deepen relationships, ensuring they are lightweight to execute while preserving a highly personalized experience. - Simplify and connect systems, processes, and operational rhythms so teams can execute a great customer experience more efficiently, with greater visibility and cleaner data. - Use customer data and analytics to improve engagement, program impact and translate customer insights into stronger offerings, positioning, and growth opportunities. - Build scalable processes that make it easier to capture customer success stories, referrals, and testimonials. Lifecycle Marketing - Understand the lifecycle of a customer and own the marketing communication strategy to ensure it’s a good experience for our customers, reinforces Elevate’s market positioning and supports the revenue retention and expansion we want to drive. - Segment our customers and target those segments with value add emails and email automations. Give direction to marketing to create the resources for a true lifecycle marketing program. - Partner on the commercialization of new offerings helping shape positioning, packaging, pricing, and go-to-market strategy Who We’re Looking For Required Experience - Experience scaling a services business to double digit millions in revenue - Experience leading both Sales, Customer Success teams in the HR/People Space/L&D - Experience leveraging AI to improve GTM execution and customer experience - Experience overseeing or advising lifecycle marketing and retention marketing initiatives - Strong operational and systems orientation - Excellent strategic and analytical thinking capabilities - Experience working with and optimizing CRM systems (Hubspot), Claude, Google Workspace, project management platforms like Asana, and other AI platforms - Demonstrated ability to hire, onboard, and develop high-performing teams - Strong change management and cross-functional leadership skills - Operated in a fast-moving, entrepreneurial environment ‍ You Might Be a Great Fit If You… - Care deeply about building strong collaborative relationships across the teams, are low-ego, player-coach and comfortable with ambiguity - Love simplifying complexity and building scalable systems - Are passionate about what AI can do and are eager to keep learning and experimenting with it - Can zoom out strategically while still diving deep operationally - Are equally energized by people leadership, systems, process, and growth strategy - Know how to align teams around better ways of working without creating bureaucracy Come Join Us This is an opportunity to work with an incredible group of clients and colleagues while helping organizations build stronger leaders. If you’re excited about creating meaningful impact through leadership development, we’d love to hear from you. To apply, please submit your information in our form here.

• Lead the performance, people, and commercial strategy for Campari America’s largest market in Illinois. • Drive growth through data-informed decision making and strong distributor partnerships. • Responsible for delivering annual financial objectives and optimizing pricing execution. • Develop a high-performing team aligned with Campari’s entrepreneurial culture. • Use data-driven strategies for revenue and performance management. • Enhance margins with strategic pricing and effective distributor negotiations. • Implement channel strategies to expand distribution and grow market share. • Ensure full accountability for the Illinois budget and commercial investments.

Role Description The VP, Associate Creative Director, Copy is a senior creative leader responsible for helping drive agency growth through new business development, strategic storytelling, and high-impact pitch leadership. This individual serves as a key creative partner in identifying, shaping, and winning new opportunities by developing compelling narratives, differentiated agency positioning, and persuasive presentations that showcase BGB's strategic and creative capabilities. Success in this role requires the ability to wear multiple hats and orchestrate multiple workstreams within each pitch opportunity. Beyond developing compelling narratives and creative concepts, this individual will help drive the end-to-end pitch process, partnering across departments to: - Brief teams - Manage timelines - Facilitate creative reviews - Build stakeholder alignment - Ensure seamless execution As a highly visible representative of the agency, this role requires exceptional presentation skills and the ability to distill complex scientific and business information into clear, engaging, and actionable stories. The ideal candidate is detail-oriented, highly organized, and knowledgeable about the healthcare communications landscape, with a strong understanding of industry nuances, market dynamics, and client challenges. The ideal candidate combines strategic storytelling and creative leadership with an unwavering commitment to excellence in execution. They bring a refined eye for detail and a passion for developing compelling, client-ready deliverables that are thoughtfully crafted, visually polished, and reflective of the agency's high standards. Qualifications - Exceptional storytelling, conceptual thinking, and writing abilities. - Outstanding presentation and communication skills with the ability to engage and influence senior clients and agency leadership. - Strong executive presence and comfort representing the agency in high-stakes situations. - Deep understanding of the healthcare communications landscape, including pharmaceutical marketing, scientific communications, and regulatory considerations. - Strong attention to detail and commitment to delivering polished, high-quality work. - Strategic mindset with the ability to identify opportunities, solve problems, and connect creative thinking to business objectives. - Proven ability to manage complex, multi-disciplinary workstreams within high-stakes pitch opportunities while balancing competing priorities, stakeholder expectations, and aggressive deadlines. - Entrepreneurial mindset with exceptional project leadership and organizational skills. - Strong understanding of modern presentation design, storytelling, and client-facing communications, with a commitment to flawless execution and craftsmanship. - Highly organized and capable of managing multiple priorities in a fast-paced environment. - Collaborative, proactive, and solutions-oriented approach to leadership and teamwork. Requirements - 8+ years of experience in healthcare communications, pharmaceutical advertising, or a related field. - Demonstrated success leading or contributing significantly to new business pitches, agency growth initiatives, and client presentations. - Experience developing strategic narratives and creative concepts for complex healthcare brands and organizations. - Proven ability to partner effectively with Strategy, Medical, Account, and Executive Leadership teams. - Experience supporting product launches, including high-science and specialty products, preferred. - Global experience a plus. Benefits - Salary Range: $170,000 - $230,000 - This position may be performed remotely within the United States. - For candidates located outside the New York City area, compensation will be adjusted to reflect the applicable market for the employee’s primary work location. - Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors. Company Description BGB is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we’re hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth.