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Within Health is a SaaS solution that helps health systems and providers communicate and track clinical recommendations and diagnoses to help ensure at-risk pat
Director of Admissions
Location
United States
Posted
9 days ago
Salary
$70K - $80K / year
Seniority
Lead
Job Description
Director of Admissions
Within Health
• Oversee clinical admissions duties from initial phone call though hand off to clinical team to obtain authorizations needed for admissions • Oversee interactions and communication with payors to assure best possible communication and best outcomes for reimbursement • Assure that extremely timely and responsive follow through occurs with each contact and assure smooth admissions; verifying with patient and family that all processes exceeded expectations after the patient has admitted • Contribute to ongoing process improvements to enhance the client admissions experience • Evaluate all prospective referrals and identify appropriate treatment settings • Dialogue and build relationships with potential new referral sources regarding insurance needs • Assure all fees, self pays, and deductibles are explained to clients and funds have been wired prior to admissions • Upholding all policies and procedures needed for accreditation and licensing • Train and supervise admissions and clinical staff as needed • Provide direct support to admissions staff by assisting with complex or sensitive admissions cases, including outreach to referral sources, prospective clients, and families to help resolve barriers to admission • Ensure Admissions Specialists are completing their responsibilities in alignment with departmental expectations and consistently meeting established monthly Key Performance Indicators (KPIs); promptly identify and report performance concerns or operational challenges to the VP of Admissions • As a leader within our organization, uphold and build on the principles of clinical excellence, collegiality, cooperation, and innovation • Other duties assigned by the supervisor
Job Requirements
- Strong communicator, both verbally and in writing
- 5+ years experience treating clients with Eating Disorders and Disordered Eating or admissions department leadership
- Ability to demonstrate understanding of a variety of models and theories of eating disorders, trauma, mental illness, and related issues
- Knowledge of philosophies, practices, policies, and outcomes of models of treatment, recovery, relapse prevention, and continuing care for dually diagnosed populations
- Understanding of diagnostic criteria for co-occurring conditions and ability to conceptualize modalities and placement criteria within the continuum of care
- Understanding of diverse cultures and gender specific issues and ability to incorporate needs of gender and culturally diverse groups into practice settings
- Excellent organizational and time management skills
- Ability to prioritize workload and work independently
Benefits
- Competitive compensation package including salary commensurate with experience
- Remote work flexibility with a results-driven culture
- Comprehensive health benefits that reflect our commitment to wellbeing
- The chance to directly transform lives and makes treatment accessible
- Collaborative and innovative work environment with a team passionate about our mission
- Professional development opportunities and support for continued growth
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