We are not a typical consulting firm and our people are not typical consultants.
On-Call Senior Federal Rulemaking Specialist
Location
United States
Posted
13 days ago
Salary
$67.4K - $114.5K / year
Seniority
Senior
No structured requirement data.
Job Description
On-Call Senior Federal Rulemaking Specialist
ICF
Role Description Are you interested in assisting federal agencies by working on current and emerging policy issues and regulatory programs? Do you want to apply your education and experience to help government agencies improve the way they develop and implement regulations, policies, and programs? Our Regulatory, Policy and Economics (RPE) portfolio has over 30 years of experience supporting the design, implementation, and improvement of federal programs and is seeking a federal rulemaking expert to join them. This on-call, part-time position is available immediately and can be filled as a fully remote position (with options to work at ICF’s Reston, VA headquarters). Job Responsibilities: - Employ strong research, policy analysis, and writing skills to contribute to federal rulemaking documents, stakeholder and public comment reports, policy papers, and technical background documents. - Technical writing and editing including report production. - Work within interdisciplinary teams supporting federal government client agencies that develop and implement regulatory programs affecting various national priorities. What you will do: - Participate in short- and long-term engagements to support federal clients in developing policies and crafting regulations. - Support federal agency efforts to transparently manage and analyze public comments received on proposed agency rules. - Draft, edit, and format federal agency rulemaking documents and develop/adapt style guides for new agency rulemakings. - Support federal agency rulemaking workgroups by providing live document editing in meetings and tracking agency dispensation of reviewer comments. - Provide advice to clients relating to their execution and management of the rulemaking document production and review process. - Support federal rulemaking-adjacent processes, such as public meetings and regulatory impact analyses. - Provide day-to-day technical direction to project staff. - Manage client relationships, ensuring client satisfaction and developing long-term client relationships. - Identify client needs and pursue regulatory support follow-on work or new business opportunities. - Develop recommendations, and draft reports and presentations. Qualifications - Bachelor’s degree (in Public Policy, Political Science, or a related field). - Minimum 5 years of related work experience in a government agency, professional services firm, or related environment; OR Master's degree (in Public Policy or a related field) or equivalent (e.g., JD, MPA) plus minimum 2 years of related work experience. - Demonstrated understanding of and experience working within the federal rulemaking process (or equivalent state regulatory process). - U.S. Citizenship is required per federal contracts. - Ability to obtain and maintain a moderate-level government security clearance. Requirements - 2+ years of experience working on projects related to federal regulatory programs and issues involving research, analysis, and writing. - Regulatory and/or legal research skills. - Strong analytical, problem-solving, organizational, time management, and decision-making skills. - Excellent written and oral communications skills. - Strong attention to detail and collaborative approach. - Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Benefits - Equal opportunity employer. - Reasonable accommodations available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs. - Support for candidates requiring AI accommodations during the interview process. Pay Range The pay range for this position based on full-time employment is: $67,355.00 - $114,503.00.
Related Guides
Related Categories
Related Job Pages
More Call Center Representative Jobs
Role Description - Provide high-quality travel support to customers via chat, phone, and email - Manage hotel, flight, rail, and car bookings accurately and efficiently - Analyse customer needs, urgency, and travel preferences to deliver suitable travel solutions - Support users with self-service functionality on the client’s platform and mobile application - Maintain extensive supplier, destination, and travel system knowledge - Handle complex itineraries, ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management - Ensure compliance with company travel policies, customer procedures, and global travel regulations - Collaborate closely with internal stakeholders to resolve travel-related issues and improve customer experience - Participate in team meetings, product updates, and supplier/travel industry training sessions - Provide operational feedback to internal teams regarding customer experience and process improvements - Maintain performance standards, attendance, SLA targets, and operational KPIs within a fast-paced travel support environment. Qualifications - Native/fluent in French, both oral and written. Fluent in English (B2 or higher) - Previous experience managing bookings for corporate and leisure travel clients within a Business Travel environment - Previous experience with using Sabre, Amadeus or Galileo GDS modules, including ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management - Strong knowledge of complex itineraries, air fares, fare construction, negotiated fares, and route deals - Experience with ARC and BSP market booking practices - Understanding of travel industry regulations and global compliance requirements - Experience with NDC, low-cost carriers, and third-party aggregators considered an advantage - Strong customer service and communication abilities - Ability to multitask and manage urgent travel-related requests effectively - Comfortable working in fast-paced international travel support environment - Working schedule: Monday to Sunday, 07 AM - 10 PM, rotating schedules. Benefits - Excellent remuneration package based on experience, skills and performance - Be part of a dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach your full potential - Generous medical plans, dental, and vision benefits with premiums - Paid parental and bereavement leave - Subsidized commuter benefits - Mental health support - Connectivity stipends
Role Description En Movilbus, importante empresa de transportes con 38 años liderando el sector, se encuentra en búsqueda de jóvenes dinámicos, entusiastas y con vocación de servicio para el puesto de Teleoperador – Contact Center. - Responder de manera asertiva, objetiva y empática las necesidades que presentan los clientes. - Gestionar y reducir el impacto de los posibles reclamos y/o quejas que ingresen por nuestro servicio. - Orientar las cotizaciones a la compra de los servicios que ofrece la organización. - Promocionar los servicios mediante las diferentes vías de comunicación con nuestros clientes y cerrar la venta. - Utilizar todas las vías de comunicación habilitadas en los procedimientos para promocionar activamente los servicios de la empresa, enfocándose en cerrar ventas de manera eficiente y orientada al cliente. - Brindar soporte y orientación a pasajeros durante su viaje, atendiendo cualquier incidencia o consulta de forma efectiva y resolutiva. - Otras funciones indicadas por la jefatura inmediata. Qualifications - Secundaria Completa - Experiencia mínima de 06 meses en puestos similares. (Contact Center, Call Center) - Experiencia en ventas y atención al cliente. - Manejo de Office nivel usuario. - Indispensable contar con PC / Laptop de uso exclusivo para homeoffice. - Disponibilidad para trabajar de manera remota en turno full time. - Con vocación de servicio, amabilidad y buen nivel de comunicación. Requirements - Disponibilidad para laborar en horarios rotativos de Lunes a Domingo. Company Description
• Desempeñarse en el área de Retenciones
• Desempeñarse en el área de Retenciones
