PlanetJobs

Role Description - Identificar y captar influencers, streamers, creadores de contenido y colaboradores locales en Instagram. - Crear y mantener una base de datos de influencers del mercado asignado. - Negociar acuerdos de colaboración bajo modelos CPA, Revenue Share, Híbrido y tarifa fija. - Incorporar nuevos colaboradores, proporcionándoles enlaces de seguimiento, códigos promocionales, landing pages y materiales de marketing. - Gestionar la relación diaria con influencers y supervisar la ejecución de las campañas. - Analizar el rendimiento de las campañas mediante indicadores clave (FTDs, depósitos, CPA, ROI, NGR y calidad de los jugadores). - Optimizar las colaboraciones existentes y reactivar aquellas con bajo rendimiento. - Colaborar con los equipos de Marketing, Creatividad y Afiliación para mejorar los resultados de las campañas. - Analizar la actividad de la competencia e identificar nuevas tendencias en el mercado de influencers. - Elaborar informes periódicos sobre el rendimiento de las campañas y nuevas oportunidades de colaboración. - Garantizar que todas las acciones promocionales cumplan con la normativa publicitaria y los requisitos legales del mercado. Qualifications - Experiencia previa en Influencer Marketing, Gestión de Partnerships, Affiliate Marketing o KOL Management. - Amplio conocimiento del mercado local y del ecosistema de influencers. - Excelentes habilidades de negociación y gestión de relaciones comerciales. - Perfil comercial, orientado a la captación de nuevos colaboradores y al análisis de resultados. - Dominio nativo o bilingüe del español y buen nivel de inglés. - Experiencia en iGaming, Casino Online, Apuestas Deportivas, Crypto Casino o Affiliate Marketing. - Conocimiento de modelos de colaboración CPA, Revenue Share e Híbridos. - Experiencia con plataformas de seguimiento de afiliados, códigos promocionales y optimización de landing pages. - Se valorará experiencia en el lanzamiento de campañas en mercados regulados o emergentes del sector iGaming. Benefits - Trabajo 100 % remoto desde España bajo un acuerdo de prestación de servicios (SLA). - Salario fijo más atractivo sistema de comisiones. - Comisión por la activación de nuevos influencers que generen jugadores con depósito. - Comisiones mensuales recurrentes por las colaboraciones de alto rendimiento. - Potencial de ingresos ilimitado en función de los resultados obtenidos. - Entorno de trabajo flexible, con autonomía para desarrollar y hacer crecer el mercado local.

Role Description - Recruit, onboard, and manage affiliates specialized in Argentinian market - Build and maintain strong, long-term relationships with affiliate partners to support consistent growth - Negotiate and manage CPA, RevShare, and Hybrid partnership deals in coordination with the relevant internal teams - Monitor affiliate performance including FTDs, NGR, retention, and traffic quality to ensure optimal results - Optimize campaigns, promotions, and affiliate activity to maximize ROI and overall performance - Collaborate with internal marketing and analytics teams, while coordinating with Payments, Risk, CRM, and Compliance teams where required - Ensure affiliates adhere to brand guidelines and compliance standards defined by the operating entity - Prepare performance reports, insights, and forecasts for management to support strategic decision-making Qualifications - Previous hands-on experience in affiliate roles from iGaming/betting industry - Proven track record of working with affiliates specialized in Argentinian market - Existing portfolio of active affiliates and established industry relationships - Strong understanding of affiliate KPIs, performance metrics, and revenue models - Experience using affiliate platforms such as NetRefer, Affilka, MyAffiliates, or similar tools - Excellent communication skills with fluent English required; Spanish language knowledge would be considered as a strong advantage - Ability to work independently and thrive in a fast-paced, remote environment Benefits - Dynamic, entrepreneurial environment where your impact is visible and valued - Access to industry events and conferences to support professional development - Collaborative and supportive international team culture

Role Description - Provide high-quality travel support to customers via chat, phone, and email - Manage hotel, flight, rail, and car bookings accurately and efficiently - Analyse customer needs, urgency, and travel preferences to deliver suitable travel solutions - Support users with self-service functionality on the client’s platform and mobile application - Maintain extensive supplier, destination, and travel system knowledge - Handle complex itineraries, ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management - Ensure compliance with company travel policies, customer procedures, and global travel regulations - Collaborate closely with internal stakeholders to resolve travel-related issues and improve customer experience - Participate in team meetings, product updates, and supplier/travel industry training sessions - Provide operational feedback to internal teams regarding customer experience and process improvements - Maintain performance standards, attendance, SLA targets, and operational KPIs within a fast-paced travel support environment. Qualifications - Native/fluent in French, both oral and written. Fluent in English (B2 or higher) - Previous experience managing bookings for corporate and leisure travel clients within a Business Travel environment - Previous experience with using Sabre, Amadeus or Galileo GDS modules, including ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management - Strong knowledge of complex itineraries, air fares, fare construction, negotiated fares, and route deals - Experience with ARC and BSP market booking practices - Understanding of travel industry regulations and global compliance requirements - Experience with NDC, low-cost carriers, and third-party aggregators considered an advantage - Strong customer service and communication abilities - Ability to multitask and manage urgent travel-related requests effectively - Comfortable working in fast-paced international travel support environment - Working schedule: Monday to Sunday, 07 AM - 10 PM, rotating schedules. Benefits - Excellent remuneration package based on experience, skills and performance - Be part of a dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach your full potential - Generous medical plans, dental, and vision benefits with premiums - Paid parental and bereavement leave - Subsidized commuter benefits - Mental health support - Connectivity stipends

Role Description - Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems. - Foster positive relationships by delivering prompt and courteous support. - Support customer satisfaction and long-term engagement by ensuring effective resolution of issues. - Maintain a professional and empathetic approach in all customer interactions. - Work collaboratively with colleagues and leadership to achieve team objectives. - Share insights on recurring challenges and suggest opportunities for process or service improvements. Qualifications - Native / fluent in Catalan both verbal and written. - Fluent in English (minimum B2 level). - Previous experience in customer service would be advantageous. - Strong verbal and written communication skills across various platforms (phone, email, chat, social media). - Basic understanding of customer service principles and the ability to follow standard procedures. - Ability to handle technical inquiries and troubleshoot common issues with guidance. - Ability to quickly learn new software and technologies. - Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment. - Organized, detail-oriented, and able to manage multiple tasks simultaneously. - Willingness to learn and adapt in a fast-paced or evolving support environment. Requirements - Native / fluent in Catalan both verbal and written. - Fluent in English (minimum B2 level). - Previous experience in customer service would be advantageous. - Strong verbal and written communication skills across various platforms (phone, email, chat, social media). - Basic understanding of customer service principles and the ability to follow standard procedures. - Ability to handle technical inquiries and troubleshoot common issues with guidance. - Ability to quickly learn new software and technologies. - Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment. - Organized, detail-oriented, and able to manage multiple tasks simultaneously. - Willingness to learn and adapt in a fast-paced or evolving support environment. Benefits - Opportunity to work with a leading global travel & tourism brand. - Competitive salary with performance-based incentives. - Professional growth opportunities within the BPO industry. - Collaborative and supportive work environment. - Access to exclusive travel perks and discounts.

Role Description - Provide high-quality travel support to customers via chat, phone, and email - Manage hotel, flight, rail, and car bookings accurately and efficiently - Analyse customer needs, urgency, and travel preferences to deliver suitable travel solutions - Support users with self-service functionality on the client’s platform and mobile application - Maintain extensive supplier, destination, and travel system knowledge - Handle complex itineraries, ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management - Ensure compliance with company travel policies, customer procedures, and global travel regulations - Collaborate closely with internal stakeholders to resolve travel-related issues and improve customer experience - Participate in team meetings, product updates, and supplier/travel industry training sessions - Provide operational feedback to internal teams regarding customer experience and process improvements - Maintain performance standards, attendance, SLA targets, and operational KPIs within a fast-paced travel support environment. Qualifications - Native/fluent in French, both oral and written. Fluent in English (B2 or higher) - Previous experience managing bookings for corporate and leisure travel clients within a Business Travel environment - Previous experience with using Sabre, Amadeus or Galileo GDS modules, including ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management - Strong knowledge of complex itineraries, air fares, fare construction, negotiated fares, and route deals - Experience with ARC and BSP market booking practices - Understanding of travel industry regulations and global compliance requirements - Experience with NDC, low-cost carriers, and third-party aggregators considered an advantage - Strong customer service and communication abilities - Ability to multitask and manage urgent travel-related requests effectively - Comfortable working in fast-paced international travel support environment - Working schedule: Monday to Sunday, 07 AM - 10 PM, rotating schedules. Benefits - Excellent remuneration package based on experience, skills and performance - Be part of a dynamic and creative team with positive and friendly atmosphere - Guidance and tools to reach your full potential - Generous medical plans, dental, and vision benefits with premiums - Paid parental and bereavement leave - Subsidized commuter benefits - Mental health support - Connectivity stipends

Role Description - Handle inbound customer inquiries primarily via telephone support, ensuring a professional and service-oriented customer experience. - Manage written customer requests during available service time to maintain efficient case handling. - Support customers with appointment scheduling, rescheduling, and cancellation related to installation services. - Provide first-level troubleshooting support for smoke detectors (no technical background required). - Assist customers with billing inquiries, explain invoice items, and guide users through customer portal topics. - Coordinate meter reading appointments and support general service-related requests. - Deliver high-quality customer service without any sales or outbound activities. Qualifications - Native / fluent in German both verbal and written. - Fluent in English (minimum B2 level). - Previous experience or strong motivation for telephone-based inbound customer support. - Stable internet connection and electricity supply suitable for remote work (speed test required). - Confident PC and digital communication skills. - Calm, patient, and service-oriented personality with clear and structured communication style. - Reliable working approach, quick comprehension skills, and willingness to handle written inquiries. - Interest in a long-term customer service role and no interest in sales-oriented projects. Requirements - Fully inbound customer support role with no sales responsibilities. - Structured onboarding and clear processes to support success in the role. - Stable full-time employment within a well-established service environment. - Opportunity to develop customer service expertise in the energy and property management sector. - Supportive team environment focused on quality customer experience. - Availability to work within service hours Monday–Friday, 08:00–18:00.

Role Description - Handle inbound customer inquiries primarily via telephone support, ensuring a professional and service-oriented customer experience. - Manage written customer requests during available service time to maintain efficient case handling. - Support customers with appointment scheduling, rescheduling, and cancellation related to installation services. - Provide first-level troubleshooting support for smoke detectors (no technical background required). - Assist customers with billing inquiries, explain invoice items, and guide users through customer portal topics. - Coordinate meter reading appointments and support general service-related requests. - Deliver high-quality customer service without any sales or outbound activities. Qualifications - Native / fluent in German both verbal and written. - Fluent in English (minimum B2 level). - Previous experience or strong motivation for telephone-based inbound customer support. - Stable internet connection and electricity supply suitable for remote work (speed test required). - Confident PC and digital communication skills. - Calm, patient, and service-oriented personality with clear and structured communication style. - Reliable working approach, quick comprehension skills, and willingness to handle written inquiries. - Interest in a long-term customer service role and no interest in sales-oriented projects. Requirements - Fully inbound customer support role with no sales responsibilities. - Structured onboarding and clear processes to support success in the role. - Stable full-time employment within a well-established service environment. - Opportunity to develop customer service expertise in the energy and property management sector. - Supportive team environment focused on quality customer experience. - Availability to work within service hours Monday–Friday, 08:00–18:00.

Role Description - Handle inbound customer inquiries primarily via telephone support, ensuring a professional and service-oriented customer experience. - Manage written customer requests during available service time to maintain efficient case handling. - Support customers with appointment scheduling, rescheduling, and cancellation related to installation services. - Provide first-level troubleshooting support for smoke detectors (no technical background required). - Assist customers with billing inquiries, explain invoice items, and guide users through customer portal topics. - Coordinate meter reading appointments and support general service-related requests. - Deliver high-quality customer service without any sales or outbound activities. Qualifications - Native / fluent in German both verbal and written. - Fluent in English (minimum B2 level). - Previous experience or strong motivation for telephone-based inbound customer support. - Stable internet connection and electricity supply suitable for remote work (speed test required). - Confident PC and digital communication skills. - Calm, patient, and service-oriented personality with clear and structured communication style. - Reliable working approach, quick comprehension skills, and willingness to handle written inquiries. - Interest in a long-term customer service role and no interest in sales-oriented projects. Requirements - Fully inbound customer support role with no sales responsibilities. - Structured onboarding and clear processes to support success in the role. - Stable full-time employment within a well-established service environment. - Opportunity to develop customer service expertise in the energy and property management sector. - Supportive team environment focused on quality customer experience. - Availability to work within service hours Monday–Friday, 08:00–18:00.

Role Description - Manage customer interactions through various communication channels (phone, email, chat, or CRM systems), ensuring timely and accurate responses. - Process customer orders, quotations, and inquiries accurately using designated company systems (e.g., ERP or CRM tools). - Provide product information and basic technical support to assist customers in identifying appropriate products or services for their needs. - Track and communicate order status, including delivery schedules, updates, and any delays, to maintain transparency and trust with customers. - Collaborate with internal departments such as logistics, sales, and technical support to resolve customer issues efficiently. - Maintain up-to-date and accurate records of all customer interactions, transactions, and service requests. - Follow established service standards, procedures, and escalation protocols to ensure quality and consistency. - Identify opportunities to improve customer satisfaction, operational processes, and overall service delivery. Qualifications - Native / fluent in Danish, both verbal and written. - Proficiency in English (minimum B2 level). - High school diploma or equivalent; higher education or vocational training in business, communication, or a related field is an advantage. - Proven experience in customer service, order management, or a similar client-facing role. - Proficiency in customer management systems (e.g., CRM platforms) and familiarity with enterprise software (such as SAP or similar systems). - Strong communication and interpersonal skills, with a customer-focused and solution-oriented approach. - Ability to multitask, manage priorities, and maintain accuracy under pressure. - Basic technical understanding or interest in products/services relevant to the company’s field. - Commitment to continuous learning, adaptability, and collaboration in a fast-paced environment. Requirements - Excellent remuneration package based on experience, skills and performance. - Working schedule: Monday to Friday, 09:00 AM - 18:00 PM. - Be part of a dynamic and creative team with positive and friendly atmosphere. - 23 working days of paid annual leave. - Guidance and tools to reach career potential.

Role Description - Own and drive IB performance and growth in Thailand, ensuring revenue, volume, and market expansion targets are achieved. - Develop and execute a strategic action plan tailored to the Thai market to accelerate regional performance. - Identify new opportunities, resolve market challenges, and deliver measurable growth outcomes. - Lead, mentor, and motivate a team of Business Development Managers to achieve individual and team targets. - Define and monitor clear KPIs, ensuring consistent performance tracking and providing guidance or corrective actions where needed. - Build and implement strategies to acquire new partners while strengthening and expanding existing relationships. - Collaborate closely with Customer Support, Dealing, Payments, Product, and Compliance teams to align on initiatives impacting market performance. - Analyse partner performance, market trends, and operational data to identify opportunities for optimisation and growth. - Foster strong, long-term relationships with partners to maximise their potential and overall contribution. - Leverage data-driven insights to support decision-making and improve departmental performance. Qualifications - Bachelor’s degree in Business Management, Economics, or a related field. - Minimum of 5 years’ experience in Business Development and Introducing Broker (IB) management within the Forex or Fintech industry, including 2–3 years in a leadership role. - Fluent in both Thai and English with strong communication skills in strategic and commercial environments. - Proven leadership and people-management experience, with the ability to coach and develop high-performing Business Development teams. - Strong relationship-management and stakeholder-engagement skills, confident in leading high-level partner discussions. - Advanced MS Office skills, particularly Excel for analysis, reporting, and data interpretation. - Solid understanding of financial markets with experience in forex, crypto, or related trading sectors. - Excellent negotiation, pitching, and active-listening abilities with a strong track record in building and optimising partnerships. Benefits - 10 working days of annual leave. - Fully remote work environment within a global team. - Unlimited access to Udemy Business for continuous learning. - Professional and personal development opportunities in a fast-growing organisation.