Persona logo
Persona

Configurable identity infrastructure for KYC, AML, KYB, fraud detection, onboarding, and more.

Program Manager, Trust Infrastructure

Program ManagerProgram ManagerFull TimeRemoteSeniorTeam 51-200Since 2018H1B SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

8 days ago

Salary

£80K - £90K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Program Manager, Trust Infrastructure

Persona

• Own strategic relationships with trust, identity, and infrastructure partners across Europe, including onboarding, governance, operational performance, and commercial alignment. • Lead complex customer implementations involving digital identity, trust, and verification capabilities. • Build the documentation, playbooks, and operating systems that allow the business to scale efficiently. • Translate evolving regulatory and ecosystem developments into actionable plans with clear owners and timelines. • Represent Persona in emerging identity ecosystems and strategic industry initiatives. • Consolidate fragmented workstreams into well-run programs with clear accountability and visibility. • Identify opportunities to automate, productize, or simplify operational processes. • Partner closely with Product, Engineering, Compliance, Customer Success, and external stakeholders to bring new capabilities to market.

Job Requirements

  • 4+ years of experience in program management, product management, partnerships, operations, or a similar role.
  • Experience owning complex, cross-functional initiatives involving multiple stakeholders and competing priorities.
  • Strong written communication skills and the ability to explain complex topics clearly.
  • Experience working with external partners, vendors, or strategic relationships.
  • Comfort operating in ambiguous environments where not every process already exists.
  • Strong organizational and execution skills without becoming overly process-driven.
  • Fluency with AI tools and a track record of using them to accelerate research, communication, analysis, or execution.
  • A product mindset—you naturally look for opportunities to simplify, automate, and scale.

Benefits

  • private medical insurance
  • dental insurance
  • a 6% employer pension contribution
  • unlimited PTO
  • a monthly wellness stipend
  • professional development stipend
  • co-working stipend

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