• Improving services based on user feedback • Building fault-tolerant, self-healing architecture • Finding ways to speed up our systems and reduce user friction • Modifying well-known closed- and open-source solutions Supporting our users

• Utilize your skills in enterprise-level triage and incident resolution while gaining experience in VA system infrastructure. • Use modern system monitoring tools to improve VA enterprise reliability and improve the quality of services provided to veterans. • Work with system and application owners to obtain existing design and functionality, leverage comprehension of workflow systems and applications processes within multiple system environments and work across technology and development teams to diagnose outages and recommend changes to increase reliability. • Use your hardware and software experience to help strengthen the systems the VA relies on. Your primary focus will be investigation, working with event management, application owners, DevOps teams, and system and network administrators to examine issues across enterprise applications and technology stacks. • Partner with system and application owners to understand their platform designs and how they operate across different environments. This insight will help you diagnose outages, trace workflow issues, and recommend changes that enhance stability. • Collaborate with developers and identity and access teams when deeper technical investigations are needed. • You’ll gain hands‑on experience with enterprise‑level triage and incident analysis, which will deepen your understanding of the VA’s infrastructure. Tools like SolarWinds, Dynatrace, and Splunk will be part of your daily workflow, giving you the visibility needed to identify reliability concerns and support improvements to the services delivered to veterans.

• Develop and improve internal toolsets that directly support the Sales Engineers, improving their ability to quickly deliver VAST value to our customers. • Automate tasks involved in the VAST sales and delivery process. • Manage infrastructure supporting critical web-based applications. • Maintain infrastructure supporting Docker-based applications. • Develop and maintain internal and external facing applications built on various technologies such as Node.JS, Angular, SCSS, GraphQL, MongoDB, Docker, AWS ECS (and related services such as S3, ALB, EC2, SSM, etc.).

Role Description The Release Manager will play a critical role in ensuring the successful deployment of software releases, patches, and hotfixes for the C2BMC Regional Apps Software Team. This position supports a large, globally deployed software system used by the Department of Defense, with different COCOMs deploying different versions of the software baseline. The Release Manager will be responsible for coordinating with developers, product owners, and engineering managers to ensure that all software releases are properly planned, executed, and documented. - Ensure that all software releases, patches, and hotfixes are properly planned, executed, and documented, with accurate tracking of changes and updates to the various software branches. Qualifications - Master's degree in Computer Science, Software Engineering, or related field. - At least 12 years of experience in software development, with a focus on release management, configuration management, or a related field. - Experience with large, complex software systems, including those used by the Department of Defense. - Familiarity with C2BMC-specific software deployment processes and procedures. - Certification in Agile development methodologies (e.g., Scrum Master, Agile Certified Practitioner). - Experience with data analytics and visualization tools (e.g., Tableau, Power BI). - Experience with metrics development and reporting, with ability to analyze and present complex data. - Existing 8140 Certification. Requirements - At least 5 years of experience in software development, with a focus on release management, configuration management. - Experience with Agile development methodologies and version control systems (e.g., Git, SVN). - Strong understanding of software development lifecycles, including planning, development, testing, and deployment. - Excellent communication and interpersonal skills, with ability to work effectively with cross-functional teams. - Ability to acquire 8140 Certification. Job Duties - Coordinate with developers, product owners, and engineering managers to ensure that all software releases meet completion and artifact recording timelines. - Manage multiple processes and documents, serving as the primary point of contact between the Regional Apps Agile Release Train (ART) and other ARTs on the program regarding current / future releases of Regional Apps software. - Collaborate with key program stakeholders, including Configuration Management (CM), Release Management, and Quality Assurance, to ensure successful release of software artifacts and creation of deployment media. - Develop, maintain, and present key performance indicators (KPIs) and other metrics related to the Regional Apps Enterprise. - Prioritize and manage emergency changes to the software, ensuring timely resolution of operational deficiencies or anomalies that impact customer satisfaction. - Support Regional Apps PI Planning, ensuring the work needed for future Releases is planned by the development teams. - Coordinate with other program points of contact to ensure timeliness and completeness of Releases. Apply Apply at www.arcarithm.com/employment Equal Opportunity Statement Arcarithm is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.