• Own the development, operationalization and reporting. • Use of metrics to measure Usability, Workflow Orchestration efficiency, Software Reusability, Platform Adoption (Time to Value and Satisfaction), Integration and Platform Capabilities, Data Quality and Operability. • Assess data availability and quality, and work with data engineers to ensure required data sets are extracted and transformed, if needed, for analysis. • Analyze and visualize data to generate actionable insights for business partners. • Present your findings and recommendations to your business partners. • Enable self-service monitoring of key metrics through good dashboard experience, documentation and business partner training.

• Help define and track success metrics for chef-facing and customer-facing initiatives. • Build dashboards and reports to monitor performance and drive decision-making. • Partner with engineers and designers to develop new growth tools for chefs and loyalty experiences for eaters. • Own small features or experiments end-to-end (spec → build → launch → learn → iterate). • Support Product Managers with roadmap execution, backlog grooming, and prioritization. • Collaborate with Data Analysts and BizOps to drive insights and surface opportunities. • Work directly with our Chef Success team to understand chef needs and feedback.

Role Description The Product Analyst supports the product team in delivering high-impact solutions by conducting research, analyzing data, and helping shape the product roadmap. This role plays a key part in understanding market needs, supporting sprint planning, and enabling cross-functional teams to execute effectively. This is a highly collaborative, generalist role ideal for someone who enjoys research, problem-solving, and working across product, engineering, and business teams in a fast-paced FinTech environment. What You’ll Do - Support Product Strategy & Roadmap - Assist Product Managers and Product Owners in prioritizing features based on business value and customer needs - Support sprint planning by preparing research, data, and insights to guide prioritization - Contribute to ongoing roadmap development and product lifecycle management - Conduct Market & Competitive Research - Perform research on industry trends, competitor products, and market opportunities - Review vendor offerings, analyst reports, blogs, and conference insights - Translate findings into actionable recommendations for the product roadmap - Analyze Data & Drive Insights - Assist with data collection and analysis to support product decisions and business planning - Help build business cases, including financial metrics and product performance insights - Support future investment decisions through research and penetration analysis - Enable Go-to-Market & Sales Support - Partner with Product Marketing to develop materials and tools for sales enablement - Support go-to-market testing and product launches - Contribute to product positioning and messaging aligned with customer needs - Cross-Functional Collaboration - Work closely with product managers, technical product owners, support teams, and development teams - Support communication of product updates, priorities, and status across stakeholders - Assist with customer inquiries and product-related questions - Product Operations & Support - Help train support teams to ensure strong product knowledge and proper escalation paths - Assist in coordinating product-related activities and keeping initiatives on track - Contribute to continuous improvement of product processes, tools, and workflows Qualifications - 2+ years of relevant experience in a product, business, or technology-related role - Strong research, analytical, and problem-solving skills - Excellent communication and collaboration skills - Ability to manage multiple priorities in a fast-paced environment - Comfort working with cross-functional teams and supporting Agile processes Requirements - Experience in FinTech, banking, or digital products (preferred) - Familiarity with tools such as JIRA, Aha, Azure DevOps, Power BI, and Microsoft Office (preferred) - Exposure to sprint cycles and Agile environments (preferred) - Pragmatic Certification (Level II or higher) (preferred) - Experience leveraging AI tools to support research and analysis (preferred) Benefits - Competitive salary - Eligibility for incentive awards based on individual and business performance - Comprehensive range of benefits Company Description As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition.

Role Description Are you an analytical problem-solver who enjoys working with data and turning insights into action? We're looking for an Actuarial Analyst (I, II, or Lead depending on experience) to support financial analysis, reporting, forecasting, and research initiatives that help drive business performance and strategic decision-making. This is a great opportunity for an early-career actuarial professional who thrives in a fast-paced environment and brings a strong sense of urgency and accountability to their work. Please note that the Actuarial Analyst role is not part of Mutual of Omaha's Actuarial Student Program and will not offer actuarial exam support. While we are open to remote candidates, a strong preference will be given to candidates within a reasonable driving distance of our home office in Omaha, NE to allow for occasional in-office collaboration. Compensation - Actuarial Analyst I: $59,800 - $76,180, plus annual bonus opportunity. - Actuarial Analyst II: $68,000 - $87,500, plus annual bonus opportunity. - Lead Actuarial Analyst: $86,000 - $114,000, plus annual bonus opportunity. Benefits - 401(k) plan with a 2% company contribution and 6% company match. - Work-life balance with vacation, personal time, and paid holidays. What You'll Do - Analyze financial and operational data to identify trends, assess performance, and provide recommendations to business leaders. - Develop, validate, and maintain actuarial models, reports, forecasts, and projections used in product management and business planning. - Support product pricing, profitability analysis, and other actuarial research initiatives. - Prepare recurring and ad hoc reports, presentations, and analyses for customers, management, and business partners. - Participate in special projects and collaborate across teams to evaluate business opportunities, process improvements, and financial impacts. Qualifications - 2+ years of actuarial, financial analysis, or related experience. - Proficiency in Microsoft Excel and comfort working with large datasets. - Solid analytical, mathematical, and problem-solving skills. - Ability to manage multiple priorities, work independently, and respond to customer inquiries with a strong sense of urgency. - Effective written and verbal communication skills. - Promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do. - Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. Preferred - Experience with SQL or other data querying tools. - Exposure to investments, banking, pension risk transfer (PRT), or related financial services areas. - Experience building financial models, forecasts, or management reporting.