• Own our key metrics (conversion, LTV, CAC, payback, refund rate) and make sure they’re defined and calculated in a way everyone trusts • Run A/B tests end-to-end, from hypothesis to “here’s what we should do about it” • Build a LTV model using early signals and sensible assumptions • Dig into pricing experiments — help us understand the trade-offs between conversion, price, and long-term value • Analyze our web onboarding funnel and tell us where the biggest wins are hiding • Find non-obvious growth levers that move us toward sustainable unit economics • Lean on AI tools (Claude, Cursor, Copilot — whatever works for you) to move faster

• Assist in evaluating experiments and interpreting results to optimize product initiatives; • Participate in evaluating pricing experiments and interpreting results to inform product and marketing strategies; • Work on improving the existing LTV forecasting model and develop additional predictive models as needed; • Build reports and dashboards to provide visibility into product trends and opportunities; • Identify and explore potential growth levers based on data-driven insights;

Role Description MEMX is searching for a Product Management Analyst who will be responsible for guiding the success of a product and working with the cross-functional team that is responsible for improving it. This role includes aligning the product vision, strategy, and roadmap, while working with various teams to execute it. They must fully understand how MEMX’s systems operate and be able to communicate changes driven by customer and market needs. To do so, the role includes gathering product requirements, and prioritizing features to meet business goals and improve customer experience. They are also responsible for analyzing market trends, defining the competitive landscape, and driving innovative solutions while adhering to MVP principles. As professionals, they propose creative solutions to complex problems, require limited guidance on new assignments, and collaborate effectively with colleagues. MEMX currently has a U.S. presence in these states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, & Utah. *If you live outside of the above states, please list in your application and our team will evaluate. What You'll Do - Define and execute the product vision, strategy, and roadmap in alignment with company goals - Understand the MEMX system and architecture to effectively communicate technical changes - Translate regulatory and business processes into Business Requirements Documents (BRDs) - Analyze market trends and define the competitive landscape to inform product development - Drive innovative solutions to meet market demands and stay ahead of competitors - Collaborate effectively with various teams including Tech and Member Experience - Conduct regular product reviews and make recommendations for improvements Qualifications - 5+ years of experience in product management or related role - Knowledge of U.S. markets, market structure, and clearing - Strong attention to detail and excellent communication and writing skills - Strong understanding of customer needs and market trends - Excellent problem-solving skills and ability to propose creative solutions - Knowledge of Agile methodologies and product development tools - Experience with data-driven decision making and quantitative analysis skills - Solid technical background with understanding and/or hands-on experience in software development and web technologies - Knowledge of international markets a plus - Desire to learn new things and be flexible in a quickly changing environment - Ability to perform multiple tasks simultaneously in a complex operational setting Benefits - Work From Home - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k) - Life Insurance (Basic, Voluntary & AD&D) - Unlimited Paid Time Off - Generous Paid Family Leave - Short Term & Long-Term Disability - Training & Development - Wellness Resources - Pay Range: $135,000 - $165,000 *Pay ranges are a general guideline only and not a guarantee of compensation. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Equal Opportunity Statement MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Diversity Inclusion Statement At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.

Role Description At IntelliScript, solutions are tailored for our clients, so no two days are ever alike. The Product Analyst will translate the product vision of our Life Sciences product, Contxt, into clear, detailed, and actionable requirements that enable our engineering teams to deliver high-quality, scalable features across claims-based screening, EHR integrations, and site-level workflows. This role sits at the center of day-to-day execution owning the backlog, writing user stories, clarifying requirements, and ensuring that each increment of work supports our path to product-market fit. The ideal candidate is highly analytical, deeply curious about clinical workflows and data, and thrives in an early-stage, fast-moving environment where precision, clarity, and strong partnership with engineering are essential. As a Product Analyst focused on Life Science data-related solutions and products, you thrive in fast-moving, early-stage development, are deeply curious about clinical trial operations and can balance high-level thinking with hands-on execution to help us achieve product-market fit and scale. You will have the opportunity to help support the early market development of new offerings, drive holistic product execution, track product metrics, and align the company around game-changing products from the business case creation to product launch. What you will be doing - Manage and maintain the Contxt product backlog, ensuring requirements and user stories are clear, detailed, and prioritized for engineering execution. - Translate business, operational, and clinical needs into structured user stories, acceptance criteria, data rules, and workflow diagrams. - Run backlog grooming, sprint planning, and daily agile ceremonies with engineering. - Map complex eligibility logic, clinical workflows, claims data rules, and EHR-derived data structures to ensure consistent system behavior. - Apply knowledge of EHR systems and interoperability standards (FHIR, HL7, CCD) to define integration logic, data mappings, and expected system behaviors that enable accurate eligibility and workflow automation. - Collaborate with engineering to clarify requirements, answer questions, and ensure development aligns with expected outcomes. - Create user flows, data dictionaries, rule libraries, and system documentation for engineering, QA, sales, and customer-facing teams. - Lead user acceptance testing (UAT), validating sprint increments, identifying defects, and ensuring each release meets quality standards. - Support customer discovery sessions by documenting insights and translating emergent needs into well-defined product requirements. - Partner with the General Manager, Marketing, and Product Manager to support Value Analysis activities, quantifying operational lift, modeling potential ROI, and translating product capabilities into measurable business impact for prospects and existing clients. - Develop structured value frameworks, case studies, and repeatable templates to support pre-sales and post-implementation conversations. Qualifications - Minimum 4 years of experience as a Product Analyst, Product Owner, Business Analyst, or similar role in healthcare technology, clinical trials, or other data-intensive domains. - Advanced proficiency with Microsoft Excel and Jira or other relevant software. - Demonstrated ability to interpret data to improve outcomes or answer business questions. - Research and analytical skills. Requirements - Strong analytical capability with the ability to break complex workflows and datasets into actionable requirements for engineering. - Experience with EHR systems, interoperability standards (FHIR, HL7), or data-integration workflows; ability to define how clinical and claims data should move through Contxt. - Familiarity with claims data, clinical workflows, or eligibility/triage processes is a meaningful advantage. - Demonstrated ability to write clear, structured user stories, acceptance criteria, and system documentation that engineering teams rely on. - Experience conducting or supporting ROI, efficiency, or value analyses in collaboration with sales or product teams. - Ability to translate qualitative user insights and quantitative data patterns into clear product requirements. - Comfortable working in an agile environment and supporting sprint-level execution with high clarity and responsiveness. - Have a strong eye toward quality and an acumen for peer review as part of the development process. - Capacity to work with and analyze data for extended periods of time. - Constructive, “can do” approach to overcoming obstacles. - Able to work independently and thrive on a growing team. - Adaptable and willing to pitch in wherever needed. - Seeks out input from others, shares insights and opportunities. - Comfort operating in a fast-moving, ambiguous, early-stage environment with a high degree of ownership, autonomy, and cross-functional collaboration. - High integrity, customer empathy, and a passion for improving the speed, quality, and efficiency of clinical trial operations. Wish list - Degree, diploma and/or certification in related field. - Experience with clinical informatics (e.g. data table structure, storage, relationships, maintenance, etc.) as well as in-depth knowledge of medical claims and electronic health records (ICD-10 codes, data management, research, etc.). - Experience presenting to leaders. Location The expected application deadline for this job is September 30, 2026. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI and travel to client sites, industry conferences, etc. (most often day trips, nationwide, up to 25% travel). Salary Range The overall salary range for this role is $71,700 - $199,065. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. - For candidates residing in: Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia: - $82,455 - $131,905 if overall experience is less than 5 years; - $120,635 - $199,065 for experience greater than 5 years. - All other states: - $71,700 - $114,700 if overall experience is less than 5 years; - $104,900 - $173,100 for experience greater than 5 years. Benefits - Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners. - Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges. - 401(k) Plan – Includes a company matching program and profit-sharing contributions. - Discretionary Bonus Program – Recognizing employee contributions. - Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses. - Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. - Holidays – A minimum of 10 paid holidays per year. - Family Building Benefits – Includes adoption and fertility assistance. - Paid Parental Leave – Up to 12 weeks of paid leave for employees who meet eligibility criteria. - Life Insurance & AD&D – 100% of premiums covered by Milliman. - Short-Term and Long-Term Disability – Fully paid by Milliman.