• Plan, execute, and analyze A/B and multivariate tests across landing pages, product pages, checkout flows, and other key customer touchpoints. • Identify conversion opportunities through quantitative and qualitative data analysis. • Develop hypotheses and testing roadmaps focused on increasing conversion rates, revenue, and customer engagement. • Collaborate with designers, developers, and marketers to implement and evaluate test variations. • Analyze user behavior using tools such as Google Analytics, GA4, Hotjar, and similar platforms. • Monitor key performance indicators and provide actionable recommendations based on test results. • Create clear reports outlining test performance, insights, and business impact. • Continuously optimize the customer experience through ongoing experimentation and analysis.

• Perform quality assurance reviews on all digital assets/deliverables, including static banners, social media animation, and presentation decks • Ensure that all deliverables are consistent with brand standards and guidelines • Keep in close communication with PMs to ensure all deliverables are on track • Stay up to date on and adhere to QA best practices across different platforms

Role Description The College of Long Term Care is seeking a detail-oriented and professional Virtual Exam Proctor to support our nursing certification program in Skin, Wound, and Ostomy Care. This role is responsible for administering and monitoring examinations to ensure compliance with testing protocols, maintaining exam integrity, and providing a smooth and supportive experience for participants. - Proctor virtual certification exams in accordance with established policies and procedures - Verify student identity and ensure compliance with exam rules prior to and during testing - Monitor examinees in real time via video conferencing platforms to maintain exam integrity - Address technical issues or escalate concerns as needed during exam sessions - Document and report any irregularities, incidents, or violations of testing protocols - Provide clear instructions and support to students before and during exams - Coordinate exam schedules and communicate logistics with students and internal staff - Maintain confidentiality of exam materials and participant information Qualifications - Prior experience in exam proctoring, education, or administrative support preferred - Familiarity with Google Suite (Google Sheets, Google Docs and Google Forms, etc.) - Strong attention to detail and ability to enforce policies consistently - Excellent communication and interpersonal skills - Ability to manage multiple participants in a structured virtual environment - High level of professionalism and discretion Requirements - Experience in healthcare education or working with nursing professionals preferred - Understanding of certification or continuing education programs - Basic troubleshooting skills for common technical issues - Fully remote position - Must be available to work scheduled exam sessions, which may include evenings or occasional weekends - Reliable internet connection and quiet, professional workspace required Key Competencies - Integrity and accountability - Organization and time management - Clear communication - Problem-solving under pressure

Role Description We are on the lookout for an experienced Property Claims Supervisor (Northeast) to join our team. As the Property Claims Supervisor, you will be responsible for overseeing a team of claims professionals handling property-related claims, including commercial property losses and other first-party property exposures. This role ensures claims are handled in accordance with company policies, client service standards, and regulatory requirements while maintaining operational efficiency and high-quality claim outcomes. In addition, you will provide leadership, technical guidance, and performance oversight for property claims adjusters while supporting effective claim resolution, cost management, and strong client relationships. Key Responsibilities - Team Leadership & Development - Supervise and support a team of property claims adjusters across multiple levels of claim complexity. - Provide coaching, mentoring, and technical guidance to support adjuster development and performance. - Conduct performance evaluations, training sessions, and ongoing feedback discussions. - Assist with hiring, onboarding, and workload distribution across the claims team. - Claims Oversight - Monitor claims handling activities to ensure compliance with company guidelines and client expectations. - Review high-exposure or complex property claims and provide guidance on claim strategy and resolution. - Approve claim settlements within assigned authority limits. - Ensure appropriate reserve setting, claim documentation, and investigation practices. - Operational Performance - Monitor operational performance metrics including claim cycle time, quality assurance results, and productivity measures. - Identify opportunities for operational improvements and implement best practices across the claims team. - Support leadership with reporting and performance insights related to property claims operations. - Client & Stakeholder Collaboration - Serve as a point of contact for clients regarding claim performance, service delivery, and operational matters. - Participate in client meetings and provide updates on claim trends, outcomes, and performance metrics. - Coordinate with vendors, contractors, engineers, and other specialists involved in property claim investigations and repairs. - Compliance & Quality Assurance - Ensure claims are handled in compliance with regulatory requirements, company policies, and client service agreements. - Support internal audits, quality assurance reviews, and operational compliance initiatives. Qualifications - 5+ years of property claims handling experience - Adjuster licensing as required by jurisdiction - Strong knowledge of property claims investigation, evaluation, and settlement practices - Experience handling complex or high-value property claims preferred - Excellent leadership, communication, and decision-making skills - Experience with Xactimate preferred - Prior supervisory or leadership experience preferred - Experience handling commercial or large-loss property claims preferred - Familiarity with property estimating tools and vendor repair networks preferred - Industry designations such as AIC, CPCU, or equivalent preferred Benefits - Medical, dental, and vision plans to support your health and that of your family - A 401(k) plan with employer matching - Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees - Paid holidays - Life insurance and short-term and long-term disability coverage