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Scheduler
Location
United States
Posted
35 days ago
Salary
$24 - $29 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Scheduler
MeBe
Role Description MeBe is seeking a Scheduler to join our rapidly growing learning center team! Under the supervision of the Scheduling Manager and with collaboration with other off-site operations teams, this critical role provides the operational and administrative support to our learning centers. This is a remote role, but candidates must be located in California. About You - You take pride in your work, pay attention to the small details and have a reputation for doing high quality work. - You value transparency and operate with candor and compassion. - You inspire others to be their best selves. - You love to weave fun and laughter into whatever you do. - Making a positive impact is what drives you. - You value individuality and find yourself gravitating towards people with other interests who think outside the box, and push the status quo. What You’ll Do - Oversee scheduling processes of your assigned region(s). - Manage schedules for all MeBe’s clients and services including but not limited to ongoing scheduled services, assessments, makeups, cancellations, sub-sessions etc. - Maximize client authorizations, alongside optimizing providers' open availability to maintain efficient usage of both clients’ authorizations and providers' availability. - Complete morning cancellation process by taking call outs and scheduling coverage. - Assist with the production and delivery of ongoing reports related to scheduling and fulfillment of scheduled services. - Approve hourly employee time cards and reconcile differences as assigned. - Provide concierge-level customer service while interacting with clients and team members, and manage center phone system. - Field calls for potential clients, and pass to FSL team. - For current clients that wish to enroll in additional services (after school ABA/SLP, OT etc), gather information and send to our Family Success Team. - Manage the upkeep of MeBe’s EHR system, CentralReach, by ensuring staff and client records are up to date, timesheets are completed, and staff corrections are completed in a timely manner. - Work collaboratively with other MeBe Operational teams remotely as needed, such as IT, Authorizations, and Intake. Qualifications - Must be located in California. - 2 or more years of ABA scheduling experience. - Scheduling software experience, bonus points for experience with CentralReach. - Intermediate understanding of Google Workspace, Gsheets, MS Word, Excel, IOS and email. - Self-starter with strong organizational and analytical skills. - Innovative with the ability to identify and solve problems. - Dependable - more reliable than spontaneous. - Detail-oriented - would rather focus on the details of work than the bigger picture. - Strong, professional communication skills. - Bachelor’s degree preferred. Benefits - Industry benchmarked, competitive pay. - Hourly: $24- $29 depending on experience. - 27 paid days off. - Medical, Vision, Dental. - Life, AD&D, Accident, Hospital Indemnity, Short Term Disability, and Critical Illness Insurance. - Invest in your mental health with access to free mental health sessions. - Protect your pet with discounted pet insurance. - Secure your future with our 401k program. - Monthly CEU Trainings and CEU reimbursement. - Tuition discounts available to all employees through our University Partnerships. - Expansive treatment spaces. - Computer and work tools provided. - Company sponsored, fun events for everyone.
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