Head of Payments
Location
CET (UTC+1)
Posted
11 days ago
Salary
0
Seniority
Lead
Job Description
Head of Payments
Emerging Travel Group
Role Description In this role, you will be responsible for managing an international team to develop and implement a comprehensive strategy for our global payment infrastructure. Your key responsibilities include: - Own and develop the company’s payment infrastructure, including pay-ins, payouts, anti-fraud, and payment operations. - Define and execute the payments strategy in line with business growth, profitability, and market expansion goals. - Own overall payments P&L and financial performance, including acquiring costs, payout costs, fraud costs, conversion impact, and budget performance, with clear accountability for outperforming targets. - Lead end-to-end implementation of new payment solutions — from idea and business case development to partner selection, integration, launch, and ongoing optimization. - Act as the owner of strategic payment initiatives, coordinating Product, Engineering, Finance, and Commercial teams to deliver measurable business impact. - Partner closely with Product and Engineering leadership to improve customer experience, conversion, payment performance, and product metrics across the payment domain. - Contribute to product strategy and prioritization within the payments area, bringing a strong product and customer-centric mindset. - Build and maintain strong relationships with PSPs, banks, and other payment partners. - Ensure payment infrastructure resilience through failover capabilities, provider diversification, and scalable architecture. - Own business cases and financial models for payment initiatives, including ROI analysis and Product & Engineering investment evaluation. - Drive payment cost optimization and identify new monetization opportunities across the payment ecosystem, leveraging existing infrastructure and transaction volumes. - Monitor market trends, emerging technologies, and new payment solutions to keep the company competitive and innovative. - Present payment strategy, business cases, and performance results to senior leadership and C-level stakeholders with clarity, confidence, and strong business rationale. - Act as a strong cross-functional leader, capable of influencing decision-making, aligning stakeholders, and driving execution in a fast-paced environment. Qualifications - Proven experience owning payments P&L and driving financial performance in high-volume environments. - Strong commercial mindset with a track record of cost optimization, conversion improvement, and revenue impact. - Product-oriented leader with experience working closely with Product and Engineering teams and understanding product metrics and prioritization. - Strategic thinker who combines hands-on execution with the ability to innovate and scale payment solutions. - Strong communication and stakeholder management skills, with confidence presenting to executive leadership and C-level management. - Entrepreneurial and proactive mindset with high energy and strong ownership mentality. - Deep understanding of payment ecosystems, PSPs, acquiring, payouts, fraud prevention, and payment operations. Benefits - Flexible schedules and opportunity to work remotely. - Ambitious and supportive team who love what they do, appreciate each other, and grow together. - Internal programs for adaptation and training, development of soft skills, and leadership abilities. - Partial compensation for participating in external training and conferences. - Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. - Corporate prices on hotels and travel services. - MyTime Day Off - an extra non-working day without loss of compensation.
Related Guides
Related Job Pages
More Account Manager Jobs
• Build and maintain long-term relationships with Spanish-speaking partners across assigned markets • Manage and support a portfolio of partners, ensuring consistent performance and engagement • Work with warm leads and onboard new partners in close collaboration with the inbound team • Support partner growth and development to increase overall project revenue • Analyze partner performance and identify opportunities to improve engagement and results • Provide partners with tailored recommendations and best practices to help them scale on the platform • Collaborate with internal teams to ensure a high-quality partner experience and a safe ecosystem for users
Key Account Manager Public Sector & Enterprise
ProKanDo GmbHHi, wir sind ProKanDo! Als junges, innovatives Beratungsunternehmen gestalten wir die digitale Zukunft von Behörden und Großunternehmen. Bei uns triffst du auf Start-up-Charakter, flache Hierarchien und agile Methoden. Für den strategischen Ausbau suchen wir einen vertriebsstarken Netzwerker, der komplexe IT- und Telko-Strukturen versteht und Abschlüsse im Public- und Enterprise-Sektor liebt.
Role Description - Kundenberatung & Ausbau: Strategische Betreuung und Ausbau von Key Accounts in Ministerien, Behörden (Public Sector) und Großunternehmen. - Lösungsvertrieb: Vertrieb maßgeschneiderter, zukunftssicherer IT-, Software- und Digitalisierungslösungen. - C-Level-Closing: Souveräne Vertragsverhandlungen auf Management- und Entscheiderebene (C-Level, Amtsleitungen). - End-to-End-Sales: Eigenverantwortliche Steuerung des gesamten Vertriebsprozesses von der Erstansprache bis zum Closing. Qualifications - Mehrjährige, fundierte Berufserfahrung im Key Account Management oder B2B-Vertrieb (idealerweise im Public Sector). - Background in der Telekommunikation (TK) oder fundierte Kenntnisse in den Bereichen Server- und Netzwerkinfrastrukturen, IT-Security sowie mobile Architekturen (iOS, Android, EMM-Systeme). - Abschlussstärke, strategisches Denken und Fingerspitzengefühl für komplexe, langfristige Vertriebszyklen. - Souveränes Auftreten, Verhandlungsgeschick und projektbezogene Reisebereitschaft. - Verhandlungssicheres Deutsch (C2) ist zwingend erforderlich, Englischkenntnisse sind von Vorteil. Benefits - Top-Gehalt: 90.000 € bis 150.000 € brutto p.a. (je nach Qualifikation). - Uncapped Bonus: Ein komplett offenes, transparentes Provisionssystem nach oben hin. - Dienstwagen der Mittelklasse (auch zur privaten Nutzung). - Flexibilität: Maximale Freiheit durch mobiles Arbeiten / Homeoffice. - Impact: Kurze Entscheidungswege und echte Mitgestaltungsmöglichkeiten in einem stark wachsenden Unternehmen. Company Description Hi, wir sind ProKanDo! Als junges, innovatives Beratungsunternehmen gestalten wir die digitale Zukunft von Behörden und Großunternehmen. Bei uns triffst du auf Start-up-Charakter, flache Hierarchien und agile Methoden. Für den strategischen Ausbau suchen wir einen vertriebsstarken Netzwerker, der komplexe IT- und Telko-Strukturen versteht und Abschlüsse im Public- und Enterprise-Sektor liebt.
Carrier Relations Manager
ArpuPlus - ARPU Telecommunications ServicesA leading venture builder & digital entertainment and communication services provider inside & outside the MENA region.
• Build and manage strategic relationships with Tier-1 and Tier-2 MNOs across multiple regions • Act as the primary point of contact between CloudCom and operator teams (technical, commercial, legal, and security) • Lead operator onboarding for Open Gateway / Network API enablement • Drive adoption of Network APIs including: - Number Verification - SIM Swap Detection - KYC & Identity APIs - Device Status & Line Status - Silent Authentication • Define commercial models (revenue share, per-transaction, success-based pricing) • Support go-to-market strategies with operators and enterprise customers • Work closely with GSMA Open Gateway and CAMARA standards • Ensure operator implementations align with CAMARA API specifications • Represent CloudCom in industry forums, operator workshops, and partner meetings • Coordinate with Product, Engineering, Security, and Legal teams • Translate operator network capabilities into developer-ready APIs • Support roadmap planning based on operator readiness and market demand • Assist operators with: - Security and compliance alignment - API SLAs and operational readiness - Regulatory considerations (KYC, privacy, consent) • Support pilots, proofs of concept, and commercial launches
Role Description We are seeking a proactive and client-focused Account Manager to oversee the bookkeeping work and client experience for a portfolio of small business clients. The Account Manager will serve as the primary point of contact for assigned clients, ensuring their books are accurate, timely, and useful for strategic decision-making. This position requires someone who is a strong communicator, highly organized, and capable of bridging the gap between bookkeeping production and proactive client support. The ideal candidate will work closely with both the bookkeeping team and leadership to guide clients toward better financial clarity and support the company's growth into advisory-focused services. Key Responsibilities - Client Relationship Management: Serve as the primary point of contact for assigned bookkeeping clients, building strong, professional relationships through timely communication, follow-through, and proactive support. - Client Communication: Respond to client questions, concerns, and requests in a clear, helpful manner, and communicate regarding missing information, document requests, transaction questions, and payroll needs. - Bookkeeping Oversight: Oversee the bookkeeping process for assigned accounts, monitoring for accuracy, completeness, and consistency according to company standards. - Work Review: Review financial work prepared by bookkeepers, including transaction categorization, reconciliations, financial reports, and month-end close tasks to ensure deadlines are met. - Team Leadership & Guidance: Provide guidance, feedback, and support to bookkeepers assigned to client accounts, helping them understand client-specific workflows and improve their judgment and efficiency. - Team Development: Support the development of bookkeepers, assist with training and workflow clarification, and encourage accountability and high-quality work within the team. - Advisory & Client Insight: Review client financial information to identify trends, concerns, and opportunities, helping clients better understand their financial reports and bookkeeping results. - Service Expansion: Communicate observations to leadership when a client may benefit from advisory services, tax planning, payroll support, cleanup work, or additional services. - Workflow Optimization: Follow and help refine established bookkeeping workflows, company procedures, and quality standards to eliminate bottlenecks and improve scalability. - System Utilization: Use company tools and systems effectively to track work, maintain visibility across accounts, and partner with leadership to improve internal service delivery. Qualifications - Strong understanding of bookkeeping principles and basic accounting concepts. - Ability to review bookkeeping work for accuracy, completeness, and consistency. - Strong written and verbal communication skills for direct client and team interaction. - Excellent organizational and time management skills to manage multiple client accounts, deadlines, and priorities. - High attention to detail and a strong commitment to quality and problem-solving. - Ability to support, guide, and mentor team members with patience, clarity, and accountability. - Alignment with company standards, values, and client service expectations, with a willingness to adapt as services evolve. Requirements - QBO Certification Level 1 and 2 required. - QBO Payroll Certification required. - Minimum of 2 years of QuickBooks Online (QBO) experience required. - Minimum of 2 years of management or team leadership experience required. - Prior experience managing bookkeeping clients or reviewing bookkeeping work is preferred. - Experience leading, training, or mentoring bookkeepers is highly desired. - Experience with QuickBooks Online Payroll, month-end close processes, reconciliations, and financial reports. - Comfort using technology, automation, and workflow management tools. - Interest in advisory services, financial insight, and helping small business owners better understand their numbers. - Flexible work from home options available. Benefits - 401(k) - 401(k) matching - Bonus based on performance - Company parties - Employee discounts - Flexible schedule - Opportunity for advancement - Training & development - Wellness resources


