• Build and manage strategic relationships with Tier-1 and Tier-2 MNOs across multiple regions • Act as the primary point of contact between CloudCom and operator teams (technical, commercial, legal, and security) • Lead operator onboarding for Open Gateway / Network API enablement • Drive adoption of Network APIs including: - Number Verification - SIM Swap Detection - KYC & Identity APIs - Device Status & Line Status - Silent Authentication • Define commercial models (revenue share, per-transaction, success-based pricing) • Support go-to-market strategies with operators and enterprise customers • Work closely with GSMA Open Gateway and CAMARA standards • Ensure operator implementations align with CAMARA API specifications • Represent CloudCom in industry forums, operator workshops, and partner meetings • Coordinate with Product, Engineering, Security, and Legal teams • Translate operator network capabilities into developer-ready APIs • Support roadmap planning based on operator readiness and market demand • Assist operators with: - Security and compliance alignment - API SLAs and operational readiness - Regulatory considerations (KYC, privacy, consent) • Support pilots, proofs of concept, and commercial launches

Role Description We are seeking a proactive and client-focused Account Manager to oversee the bookkeeping work and client experience for a portfolio of small business clients. The Account Manager will serve as the primary point of contact for assigned clients, ensuring their books are accurate, timely, and useful for strategic decision-making. This position requires someone who is a strong communicator, highly organized, and capable of bridging the gap between bookkeeping production and proactive client support. The ideal candidate will work closely with both the bookkeeping team and leadership to guide clients toward better financial clarity and support the company's growth into advisory-focused services. Key Responsibilities - Client Relationship Management: Serve as the primary point of contact for assigned bookkeeping clients, building strong, professional relationships through timely communication, follow-through, and proactive support. - Client Communication: Respond to client questions, concerns, and requests in a clear, helpful manner, and communicate regarding missing information, document requests, transaction questions, and payroll needs. - Bookkeeping Oversight: Oversee the bookkeeping process for assigned accounts, monitoring for accuracy, completeness, and consistency according to company standards. - Work Review: Review financial work prepared by bookkeepers, including transaction categorization, reconciliations, financial reports, and month-end close tasks to ensure deadlines are met. - Team Leadership & Guidance: Provide guidance, feedback, and support to bookkeepers assigned to client accounts, helping them understand client-specific workflows and improve their judgment and efficiency. - Team Development: Support the development of bookkeepers, assist with training and workflow clarification, and encourage accountability and high-quality work within the team. - Advisory & Client Insight: Review client financial information to identify trends, concerns, and opportunities, helping clients better understand their financial reports and bookkeeping results. - Service Expansion: Communicate observations to leadership when a client may benefit from advisory services, tax planning, payroll support, cleanup work, or additional services. - Workflow Optimization: Follow and help refine established bookkeeping workflows, company procedures, and quality standards to eliminate bottlenecks and improve scalability. - System Utilization: Use company tools and systems effectively to track work, maintain visibility across accounts, and partner with leadership to improve internal service delivery. Qualifications - Strong understanding of bookkeeping principles and basic accounting concepts. - Ability to review bookkeeping work for accuracy, completeness, and consistency. - Strong written and verbal communication skills for direct client and team interaction. - Excellent organizational and time management skills to manage multiple client accounts, deadlines, and priorities. - High attention to detail and a strong commitment to quality and problem-solving. - Ability to support, guide, and mentor team members with patience, clarity, and accountability. - Alignment with company standards, values, and client service expectations, with a willingness to adapt as services evolve. Requirements - QBO Certification Level 1 and 2 required. - QBO Payroll Certification required. - Minimum of 2 years of QuickBooks Online (QBO) experience required. - Minimum of 2 years of management or team leadership experience required. - Prior experience managing bookkeeping clients or reviewing bookkeeping work is preferred. - Experience leading, training, or mentoring bookkeepers is highly desired. - Experience with QuickBooks Online Payroll, month-end close processes, reconciliations, and financial reports. - Comfort using technology, automation, and workflow management tools. - Interest in advisory services, financial insight, and helping small business owners better understand their numbers. - Flexible work from home options available. Benefits - 401(k) - 401(k) matching - Bonus based on performance - Company parties - Employee discounts - Flexible schedule - Opportunity for advancement - Training & development - Wellness resources

• manage and complete new and ongoing sales projects for dough machines to industrial bakeries • collaborate internally with colleagues for optimal customer service and project management • report to the Sales Director • submit quotations and conduct commercial negotiations • seek out and maintain professional relationships • work with local partners and agents • identify new developments in the market • inform customers about market situations, product qualities and innovations • participate in international trade-fairs • travel frequency and customer visits approximately 40%-50%

Role Description We are adding a Corporate Distributor Account Manager in our Foodservice Business. In this role you will lead business development and strategic account management for key customers like McLane, Coremark, and HT Hackney helping achieve annual sales and volume goals. - Build and strengthen relationships with corporate distributors and decision makers. - Develop and execute customer growth strategies that align with annual business objectives. - Partner cross-functionally with Sales, Marketing, Trade, Customer Service, and Sales Planning teams to identify opportunities and deliver customer solutions. - Lead customer business reviews, planning sessions, and growth initiatives to drive volume and market share. - Utilize sales data and market insights to develop strategic recommendations and quarterly growth plans. - Collaborate with field sales teams to ensure alignment and successful execution of customer programs. - Serve as a trusted advisor to customers through consultative selling, negotiation, and strategic problem solving. - Monitor competitive activity, industry trends, and market opportunities to inform business decisions. - Support key commercial initiatives including forecasting, pricing updates, new item launches, inventory management, and promotional programs. - Maintain strong partnerships internally and externally to achieve shared business objectives. Qualifications - Bachelor’s Degree (or equivalent years of experience) and 8+ years of foodservice industry experience working with corporate distributors and buying group customers. - Proven ability to drive business growth through relationship management, strategic planning, and execution. - Strong consultative selling, negotiation, and account management skills. Benefits - The base salary range for this position is $107,000 to $178,000 annually, with eligibility for a 25% annual incentive bonus based on organizational performance. - Beyond base salary, we offer a competitive Total Rewards package designed to support your overall well-being, including comprehensive health benefits, time off programs, and retirement and financial offerings. Company Description CJ Schwan’s is committed to quality, innovation, and the power of food to bring people together. Our portfolio includes iconic pizzas, global flavors, and timeless desserts from brands like Red Baron®, bibigo®, Tony’s®, Big Daddy’s®, Freschetta®, Pagoda®, Edwards®, and Mrs. Smith’s®.