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Technical Compliance Manager
Location
Florida
Posted
9 days ago
Salary
0
Seniority
Mid Level
Job Description
Technical Compliance Manager
The Leaflet
• Execute and manage regulatory submissions across primary, secondary, and external testing labs; track lab turnaround times and provide monthly metrics on submission volume and total testing costs. • Own and enforce the change management process for all platform changes requiring regulatory notification or approval; maintain accuracy of regulated change repositories and approval status across all active jurisdictions. • Develop and maintain current knowledge of submission and change management requirements for each licensed jurisdiction; update internal documentation as regulatory requirements evolve. • Support TC Operations activities including JIRA ticket review, compliance order management tracking, and quarterly project milestone management. • Serve as an operational point of contact for internal engineering, product, and QA teams on compliance requirements; interface with external regulators, independent testing labs, and vendors as required. • Identify and recommend opportunities for automation and process improvement within submission and change management workflows to support jurisdictional growth and operational efficiency. • Contribute to assurance monitoring activities during lower-volume submission cycle periods in collaboration with the broader Technical Compliance team. • Partner with Product and Technology teams during grooming and sprint planning to identify technical compliance requirements for new product development; ensure regulatory obligations are captured and incorporated prior to development commitment. • Review platform source code and collaborate directly with development and QA teams to evaluate bugs, code changes, and platform enhancements for regulatory impact; validate that software builds meet applicable jurisdictional technical standards prior to submission or deployment. • Assess and assign regulatory criticality classifications to development work items, determining the appropriate notification pathway and regulatory disclosure obligations for each change across applicable jurisdictions. • Provide timely compliance review of incidents and emergency change requests; evaluate regulatory exposure, document findings, and coordinate with engineering and compliance leadership to ensure any required regulator notifications or remediation actions are completed within required timeframes.
Job Requirements
- Bachelor’s degree required; candidates with 3+ years of direct experience in Technical Compliance or a closely related iGaming or online Sports Betting role will be considered in lieu of a degree.
- Minimum of 2–5 years of experience in a technical compliance, regulatory submissions, change management, or closely related role within a regulated industry; iGaming or online Sports Betting experience is strongly preferred.
- Demonstrated ability to interpret and execute regulatory submission requirements across multiple jurisdictions, including coordinating with independent testing laboratories and regulatory agencies.
- Familiarity with gaming regulatory frameworks and technical standards, including GLI-19, and GLI-33, is a strong plus.
- Strong project management and organizational skills with the ability to manage multiple concurrent submission tracks under competing deadlines without sacrificing accuracy.
- Working knowledge of the Software Development Life Cycle and the ability to understand technical product structure, regulated versus non-regulated file classification, and platform release processes.
- Proficiency in JIRA in a deadline-driven environment; high proficiency in Microsoft Word and Adobe Acrobat; intermediate proficiency in Excel and PowerPoint.
- Excellent written and verbal communication skills with the ability to engage professionally with regulators, external testing labs, and senior internal stakeholders.
- Must be able to obtain and maintain all required gaming licenses across applicable jurisdictions as a condition of employment.
- Familiarity with AI-assisted compliance or workflow tools; ability to critically evaluate AI-generated outputs for regulatory accuracy and identify compliance obligations associated with AI-driven platform features.
Benefits
- Competitive pay and benefits
- Flexible vacation allowance
- A hybrid / remote working environment
- Startup culture backed by a secure, global brand
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