Beautiful software, developed with a human touch.
Product Designer – Customer-Facing Products
Location
Poland
Posted
34 days ago
Salary
zł14K - zł17K / month
Seniority
Senior
Job Description
Product Designer – Customer-Facing Products
Swing Development (SwingDev)
• You'll design the full Hippo Plus experience — from the sales funnel that converts first-time visitors into policyholders, to the back-office tools the team uses to manage policies, payments, and customer support. • You'll partner with PMs and Engineers from discovery onward – defining problems, exploring solutions, shipping features that move real product metrics (conversion, activation, retention). • You'll run user interviews, shadow sessions, and lightweight feedback loops with customers and internal teams. • You'll sketch, wireframe, and prototype at the right fidelity for the question you're trying to answer (we use Figma and LLMs daily). • You'll facilitate the messy conversations that get product, design and engineering aligned. • You'll share your work openly: process, half-formed ideas, and mistakes included. You'll show up to design crits with opinions and leave with better work.
Job Requirements
- Have 3+ years shipping production work, with a portfolio that shows your process, your data and your impact.
- Know Figma well: components, variables, auto-layout, prototyping – the works.
- Are comfortable designing across the full product surface: consumer flows, transactional emails, back-office tools, dashboards.
- Use LLMs as part of your design toolkit (Claude sits next to Figma here – research synth, draft thinking, prototyping, writing).
- Can run solo on a project with Staff Designer support when you need it.
- Take initiative – spot a broken meeting, suggest a fix; get a vague brief, push back; see a better way, bring it up.
- Are fluent in English and available in the afternoons 2-3 days a week (occasional evening calls for US time zones).
- Show up: camera on during calls, team events when they happen, and the occasional dumb meme in Slack. We're remote but not Slack-only. Dogs and cats very welcome – we're unapologetically a pet-friendly team (proof).
- Have a clear design process you can talk through – you can defend ideas without getting precious about them, and you give and take feedback honestly (we do weekly design crits).
- You'll get extra points for:**
- Experience designing consumer-facing insurance or fintech products.
- Experience designing AI-powered features: chatbots, agent assistance, AI-driven workflows, LLM-in-the-loop interfaces.
- Some context on US home insurance, claims, or insurance operations – or genuine curiosity to learn it.
- Experience working with US stakeholders and the time-zone juggling that comes with it.
Benefits
- Private medical care with dentists & orthodontists package for you and your family
- Group life insurance
- Psychotherapists support — free online sessions with psychologists and psychotherapists
- Home physiotherapy
- Multisport card & meditation apps reimbursed 50%
- 50% reimbursement for courses, conferences, books & certificates
- Free access to private language lessons
- Cafeteria platform — extra “stówka”every month to spend on whatever you want to
- Nanny services for parents
- Concierge services – a personal assistant to help you to deal with your everyday matters
- Chill room with table football & PlayStation 5
- Free snacks, and ice cream in the office (every day, all year round!)
- Free Friday Lunch in the office
- Team building events — we party together several times a year during the annual Offsite & Christmas Parties, beer after work, or our #WinterEscapeMonth workation in Cyprus.
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