SCM Insurance Services is a Canadian-based, independent, private company that provides services in claims management and risk management. SCM Insurance Services is the largest comp
Claims Examiner
Location
Canada
Posted
11 days ago
Salary
C$67.2K - C$93.3K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Claims Examiner
SCM Insurance Services
Role Description Nous recherchons actuellement un examinateur idéalement dans la région de Montréal ou dans la province de Québec. Il s'agit d'un poste en télétravail. Aujourd'hui, IPG travaille avec le plus grand réseau canadien de cabinets d'expertise indépendants à travers le pays. Le candidat retenu travaillera au sein d'IPG, une entreprise pleine d'opportunités et d'enthousiasme - nous recherchons le bon candidat pour nous rejoindre ! Responsibilities: - Agir en tant qu’expert en sinistre pour divers comptes Lloyds, ce qui implique de fournir un service de réclamation rapide, équitable et de qualité aux clients. - S’occuper des réclamations de responsabilité complexes. - Diriger les ajusteurs indépendants et les guider dans leur enquête. - Régler les réclamations directement avec les demandeurs ou leurs représentants. - Administrer les paiements/règlements de réclamations au moyen de comptes en fiducie. - Assurer la liaison avec toutes les parties prenantes pour s'assurer que les besoins du client soient satisfaits. Qualifications - Diplôme d'études collégiales ou combinaison d'études et expérience équivalente dans une entreprise équivalente. - Le candidat doit avoir son permis de l’AMF (Autorité des Marchés Financiers) pour la province de Québec. - Minimum de 5 à 7 ans d'expérience dans le traitement des réclamations en responsabilité civile. - Excellentes compétences en communication orale et écrite en anglais et en français. - Expérience avec les réclamations impliquant les Souscripteurs du Lloyds serait un atout. Requirements - La personne doit démontrer sa capacité à diriger des experts en sinistres de tous niveaux et à travailler efficacement dans un environnement d'équipe. - Capacité déjà démontrée à communiquer efficacement avec les associés internes et externes, à l’oral ainsi qu’à l’écrit. - Une attitude positive et une approche de service à la clientèle favorisant le traitement des demandes de manière efficace. - Solides compétences analytiques, de résolution de problèmes et d'organisation. - Capacité démontrée à être proactif dans l'identification et la mise en œuvre de solutions. - Capacité éprouvée à effectuer plusieurs tâches dans un environnement exigeant et au rythme rapide. - Compétences informatiques exceptionnelles. Capacité à naviguer dans divers systèmes, à maîtriser MS Office et à travailler dans un environnement sans papier. Benefits - Salaire compétitif: 67 200,00 $ - 93 300,00 $ CAD par an - Le salaire est fixé en fonction de l'expérience, des qualifications et des principes d'équité interne. - Équilibre entre vie professionnelle et vie privée. - Possibilités de travail à distance et hybride. - Programme d'avantages sociaux E-flex. - Programmes de bien-être. - Régime enregistré d'épargne-retraite (REER), y compris une contribution de 2 % pour les employés à temps plein. - Possibilités de formation et de développement de carrière. - Primes de recommandation des employés. - Programme de reconnaissance des employés. - Avantages pour les employés (accès à des programmes de rabais auprès de fournisseurs). - Remboursement des frais d'ajustement des licences et des cotisations.
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