• Maintain site-specific details for assigned clients • Monitor and audit payment posting activities to ensure accuracy, consistency, and adherence to company and payer guidelines • Ability to read and interpret an EOB • Provide feedback, guidance, and training support to payment posters to correct and prevent posting errors • Retrieve daily banking and lockbox correspondence • Verify that the correct contract rate is applied to billing • Communicate with and provide documentation to the payment posting department • Serve as the liaison for document management between the payment posting team and clients to support effective payment posting and reconciliation • Ensure timely posting of patient and insurance payments • Process virtual insurance credit card payments • Resolve clarification log inquiries on a daily basis • Ability to solve problems related to assigned tasks • Ability to verify contractual adjustments at time of posting • Perform payment corrections requested by AR Specialist • Generate/balance EOM closing reports • Communicate professionally with internal and/or external clients • Pull case documents for audits as needed • Complete posting for clients with offshore restrictions, as needed • Monitor credit balances and unassigned payments • Prepare refund packages to be sent to client • Perform other assigned duties

Title: Part-Time Administrative & Customer Service Coordinator Location: Remote Job Description: TruBlue Ally of South Savannah TruBlue Ally of South Savannah is a veteran-owned home services company providing premium handyman, home maintenance, and home improvement services throughout the South Savannah area. As a newly launched business, we are looking for a highly organized, customer-focused Administrative & Customer Service Coordinator to help support our growing operation. This is a remote, work-from-home position that will begin on a part-time basis, with the opportunity to quickly grow into a full-time role as the business expands. We are looking for someone who wants more than just a job—we want someone who is excited about helping build a local business from the ground up and becoming a key part of its success. What You'll Do - Answer incoming calls and respond to customer inquiries - Schedule estimates, appointments, and service calls - Follow up with prospective customers and leads - Maintain customer records within company software systems - Coordinate technician schedules and job assignments - Assist with invoicing, payment collection, and administrative tasks - Help support marketing initiatives, customer retention efforts, and community outreach - Ensure customers receive a professional and positive experience from their first interaction through project completion Who You Are - Friendly, professional, and customer-service oriented - Organized with strong attention to detail - Comfortable working independently from a home office - Excellent phone, email, and communication skills - Proficient with computers, Microsoft Office, and web-based software - Able to manage multiple priorities and stay organized in a fast-paced environment - Self-motivated and dependable - Previous experience in customer service, administration, scheduling, office management, or call center support is preferred - Experience in home services, construction, property management, or small business operations is a plus Position Details - Remote / Work-from-Home - Part-Time to Start (approximately 15–25 hours per week) - Flexible scheduling - Hours expected to increase as business growth demands - Opportunity for advancement into a full-time leadership or office management role What You'll Get - Competitive hourly compensation - Flexible work schedule - Work from the comfort of your home - Direct collaboration with business ownership - Opportunity to help build and shape a growing veteran-owned company - Professional development and advancement opportunities as the business expands - A supportive culture built on trust, integrity, and exceptional customer service At TruBlue Ally of South Savannah, our mission is to make homes safer and lives easier. We're building a company founded on professionalism, compassion, and quality service. If you're looking for an opportunity where your contributions truly matter and where you can grow alongside a new business, we'd love to hear from you.

Role Description You are co-responsible for the daily operations and guest experience within the Service Hub. This includes driving guest satisfaction and commercial results via our various contact channels for all our locations and all our products/experiences. You have an open mindset and are always available with a friendly (digital) smile to meet the needs of TSH communities and the questions of random strangers. This is next-level guest services/support: together with your co-team members, you are the TSH specialist and first point of contact for our guests. You love to connect, engage, and recognize our guests. You make every interaction a memorable one. It is because of you every guest will become a raving fan of TSH! Qualifications - At least 1 to 2 years of relevant work experience in customer service (hospitality is a plus). - Fluent (verbal and written) in English and one of the following languages: Italian, Dutch. - Ability to stay calm in stressful situations. - Extremely guest and service-oriented. - Flexibility and adaptability based on business needs (e.g., working weekends and bank holidays). - Positive can-do attitude and an absolute team worker. - Organized with a high level of attention to detail, multi-tasking, problem-solving skills, and a hands-on mentality. - Sales driven and commercially aware. - Living in the Amsterdam area or willing to relocate at your own expense. Requirements - Responsible for the support of the guest-experience via various channels to ensure all guest needs & expectations are met & exceeded. - Execute all processes that involve guest requests, reservations, administrative tasks, and privacy requirements. - Work with our Hotel Management Systems (Mews), Salesforce, and other main systems. - Advise guests about the services and products TSH has to offer. - Pro-actively recognize our community & build direct relations with everyone. - Respond to inquiries via email, telephone, and other channels regarding reservations, hotel information, and guest concerns. - Resolve guest challenges & complaints quickly and efficiently to maintain guest satisfaction and quality of service. - Drive guest experience and commercial results; reach/overperform on set KPIs. - Indicate/seek (new) guest experience opportunities. - Understand how to help members & guests make the most of their experience by making the right upsell and cross-sell recommendations. Benefits - The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities. - Not just another hotel - a game-changing innovator, challenging every convention and defining the future. - The chance to learn and grow in your role with the potential for future growth. - Opportunity to work for a Certified B Corp® company that balances profit with positive impact. - Awesome discounts on all properties in Europe for you, friends, and family! - The freedom to work remotely or come to the office – whatever suits you best! - A wonderful workplace full of events, fun-loving colleagues, and other amazing salary and benefit offerings.

Role Description We are seeking a skilled and dedicated Dutch Speaking Customer Representative to join our prestigious client, Mercedes. This position offers a unique chance to work with an industry-leading brand and includes paid relocation to Greece. Enjoy the opportunity to live in beautiful Greece while providing top-tier customer support remotely. - Deliver exceptional customer service to Dutch-speaking Mercedes clients, addressing their inquiries with professionalism and care. - Utilize various communication channels including phone, email, and chat to assist customers. - Become proficient in Mercedes client systems to provide efficient and accurate support. - Work closely with the team to ensure customer satisfaction and quick resolution of issues. Qualifications - Fluency in Dutch (written and spoken) is mandatory. - Excellent communication and interpersonal skills. - Customer-oriented mindset with strong problem-solving capabilities. - Self-motivated and able to work effectively in a remote environment. - Willingness and eligibility to relocate to Greece with paid relocation support. Requirements - Work from home is possible, anywhere in Greece. Benefits - Competitive Monthly Salary - Enjoy 2 Additional Yearly Bonuses - Monthly Performance Bonus - Paid Relocation - Airport Pick-Up - Paid Training - Health Insurance - Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece - And Much More...