Planner, Key Accounts

Location

United States

Posted

56 days ago

Salary

0

Seniority

Mid Level

Job Description

Planner, Key Accounts

Shiseido

Role Description The Planner position, under Key Account Planning Team, is responsible for developing a strategic annual retail and net sales plan by channel for their accounts. This role requires a data-driven, analytical mindset to interpret business trends, identify growth opportunities, and optimize inventory productivity to reduce liabilities. By proactively identifying strategies to drive revenue and mitigate unproductive stock, the Key Account Planner plays a pivotal role in achieving financial targets. Collaborating closely with cross-functional teams – including Marketing, Sales Operations, Customer Service, and respective Retail Account Buying Teams – the Key Account Planner ensures seamless execution of account strategies. Through precision planning and strategic inventory management, this role directly contributes to maximizing sales performance and delivering both gross and net sales objectives. Key Responsibilities - Forecasting - Support and partner with Director and ED, Key Account Planning in building bottoms up budgets and on-going forecasting and achievement of retail and net sales plans. - Forecast returns and DIFs, managing discontinuations to reduce RTV liabilities, retrieving necessary approvals, and partnering with finance on timing and estimates. - Analyze retailer OTB monthly, ensuring no changes or potential issues after each month’s lock. - In partnership with Director, Key Accounts, develop annual, quarterly, monthly and mid-month retail and shipment projections with keen communication to ED, Key Accounts on changes. - Build and revise retail/gross sku forecasts in accordance with monthly projections, collaborating with cross-functional partners to ensure alignment. - Ensure orders are received from retail partners in a timely manner and troubleshoot errors. - Reconcile chargebacks received from retail partners to ensure deductions are with budget expectations. - Collaborate with internal partners on creating sales goals by door, week, quarter, and channel during budgeting and re-trending moments. - Build retail sales plans for new launches, tracking achievement and sell-thru of established sales objectives, including analysis for Limited Edition and Holiday product lines. - Reporting - Using COGNOS and retailer reporting, pull weekly sales data and analyze sell-thru results to inform weekly commentary. - Provide weekly sales recap to key internal stakeholders and leadership, summarizing achievements, promotions, marketing activities. - Deliver weekly by door sales recaps to Sales Training Executives. - Miscellaneous - Support monthly consensus process by providing updated retailer sku projections, insights, and relevant reporting. - Track ROI and sales lift on retailer secondary exposures and marketing activities to inform co-op spend. - Plan and allocate monthly sampling and GWPs to strategically support retail sales. - Consistently communicate with field and retail partners regarding inventory concerns and business opportunities. - Maintain agendas for weekly recurring touch bases with internal stakeholders and retail partners. - Execute ad hoc reporting and analysis requests. Qualifications - Bachelor’s degree in related field. - 5+ years of retail planning experience (Buying Office or extensive Head Quarter experience). - Highly skilled in inventory planning, forecasting gross/net shipments, and bottoms up build required. - Advanced expertise in Microsoft Excel, PowerPoint (pivot tables, vlookups, sumif, etc.). - Ability to fully read, analyze and understand retailer OTB’s. - Demonstrated ability to build gross to net and retail sales plans from the bottom up. - Strong knowledge and experience with the prestige cosmetic industry & retail planning systems. - Ability to work under pressure and fluctuating deadlines with a high number of tasks. - Strong analytical, organizational and communication skills. - Strong attention to detail, high sense of responsibility, dependable and self-starter. - Flexible and adaptive to changing priorities. Benefits - Medical, Dental, & Vision Insurance. - Life and Disability Insurance. - Paid Time Off. - Paid Volunteer Days. - Paid Company Holidays. - Paid Parental Leave. - 401K with 6% Company Match. - Talent Development & Learning Programs. - Internal & International Mobility. - Product Discounts & Annual Gratis. - Employee Led Affinity Groups. - Tuition Reimbursement.

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