• Own engineering scope for multi-site/complex OSP builds (fiber & copper; aerial/UG; pole, direct-buried, and conduit). • Produce and seal (where applicable) engineering plans, splicing diagrams, loss budgets, BOMs, and construction work prints. • Perform advanced loop-loss and electronics sizing; plan field-mounted switch serving areas and network segmentation. • Lead constructability reviews, value engineering, and route optimization; resolve clearance, capacity, and alignment conflicts. • Direct and perform field surveys: pole, conduit, and buried-facility measurements; verify NESC clearances and make-ready needs. • Ensure compliance with NESC, client specifications, and Pearce standards; conduct feasibility/economic analyses. • Author redlines/as-builts; drive corrective actions from field QA findings to closure. • Oversee complete permit packages (municipal/county/state) and coordinate ROW/easements to approval. • Lead joint-use engineering (pole attachments, loading, and make-ready); coordinate with IOU/co-op/municipal utilities. • Interface with agencies and utilities to resolve conflicts, accelerate approvals, and de-risk schedules. • Build job budgets and forecasts; track actuals, changes, and variance drivers; recommend cost/schedule mitigations. • Establish project KPIs (cycle time, rework rate, punch-list aging) and run continuous-improvement actions. • Conduct periodic site inspections and formal QA/QC gates from design release through closeout. • Maintain authoritative records (designs, permits, ROW, accounting/property records, as-builts). • Prepare executive-ready reports/status dashboards; keep internal/client systems current. • Partner with PMs, construction, permitting, and vendors to align milestones and dependencies; lead technical touchpoints. • Provide technical guidance and mentorship to OSP Engineers I/II, designers, and permit staff.

• Build, validate, and sharpen detection logic based on live investigative research and emerging threats • Pressure-test detections against real-world telemetry — not synthetic test data • Partner directly with Product Engineering to push high-confidence detections and investigative insights into Binalyze AIR, so the platform evolves at the speed of the threat landscape • Turn what we learn from attackers this week into detection capability next week

Role Description The Remote Project Engineer is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions. Qualifications - Experience working with remote teams is required. - Hands-on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc. - Ability to work in a fast-paced, and at times high-pressure consulting environment. - Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position. - Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position. - Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position. Requirements - A home office set up that meets the following: - Computer: A working computer with a minimum of 8GB RAM and one of the following: - Windows 11 with an Intel i5 or i7 (8th generation or newer), or - AMD Ryzen 5 or 7 (2000 series or newer), or - macOS 12 or newer. - Internet: Stable internet connection with at least 5 Mbps download and upload speeds. - Audio Equipment: A quality headset with a noise-cancellation feature for meetings. - Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. - Webcam: An HD webcam for video calls. - 2nd Monitor - UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop) - A very strong cultural fit the ITS way (Our core values will be discussed during the interview) - Excellent command of the English language both spoken and written - Able to work full time for 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday) - Able to pass our online behavior and cognitive assessments. - Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. - Able to provide NBI Clearance (for PH applicants). Benefits - Comprehensive Health Plans / HMO (Employee & Dependent/s) - Life Insurance - Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions) - Paid Time Off (starts at 15 days per year) - Maternity/Paternity Leave - Paid US Holiday - Night Shift Bonus - Salary Advancement/Loan - Health & Wellness Program - Company-paid training and certification

Role Description We are currently looking to hire a SailPoint IIQ Support Engineer to join KeyData Cyber's Managed Services team who will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. - Troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. - Work in a shift pattern or non-standard work hours as required depending on the project's needs, which may include weekend work. Responsibilities - Manage SailPoint Identity IQ Platform, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins. - Manage incidents & problems related to SailPoint through effective diagnosis, resolution, or implementation of new enhancements to decrease the number of re-occurring issues. - Collaborate with cross-functional teams, including connected applications and infrastructure teams to jointly troubleshoot the issues and resolve it in a timely manner. - Proactively identify and resolve production issues related to SailPoint IIQ, ensuring minimal impact on business operations and conducting root cause analysis. - Respond promptly to critical incidents and participate in on-call rotations as required. - Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges. - Design, develop, and implement custom plugins and connectors in SailPoint IIQ to onboard new applications. - Enhance and customize existing connectors to optimize performance and functionality. Qualifications - Bachelor’s degree in computer science, Information Technology, or related field. - 5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin. - Strong understanding of ITIL processes and their application in Identity and Access Management. - Ability to troubleshoot and resolve complex production issues efficiently. - Demonstrated experience in the development of plugins or connectors for SailPoint IIQ. - Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0. - Experience in ITIL Framework. - Excellent communication and collaboration skills. Preferred Qualifications - Certified SailPoint Identity IQ Professional. - Experience in managing the overall operations of SailPoint Identity IQ. - Experience with scripting languages (e.g., Java, Bean Shell, PowerShell). Compensation The base salary range for this position is CAD $74,000 – $90,000. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. Benefits - Extensive opportunities to advance your career through leading digital identity projects across North America. - A culture built on respect, inclusion, and equal opportunity for everyone.