Role Description The Remote Project Engineer is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions. Qualifications - Experience working with remote teams is required. - Hands-on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc. - Ability to work in a fast-paced, and at times high-pressure consulting environment. - Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position. - Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position. - Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position. Requirements - A home office set up that meets the following: - Computer: A working computer with a minimum of 8GB RAM and one of the following: - Windows 11 with an Intel i5 or i7 (8th generation or newer), or - AMD Ryzen 5 or 7 (2000 series or newer), or - macOS 12 or newer. - Internet: Stable internet connection with at least 5 Mbps download and upload speeds. - Audio Equipment: A quality headset with a noise-cancellation feature for meetings. - Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. - Webcam: An HD webcam for video calls. - 2nd Monitor - UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop) - A very strong cultural fit the ITS way (Our core values will be discussed during the interview) - Excellent command of the English language both spoken and written - Able to work full time for 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday) - Able to pass our online behavior and cognitive assessments. - Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer. - Able to provide NBI Clearance (for PH applicants). Benefits - Comprehensive Health Plans / HMO (Employee & Dependent/s) - Life Insurance - Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions) - Paid Time Off (starts at 15 days per year) - Maternity/Paternity Leave - Paid US Holiday - Night Shift Bonus - Salary Advancement/Loan - Health & Wellness Program - Company-paid training and certification

Role Description We are currently looking to hire a SailPoint IIQ Support Engineer to join KeyData Cyber's Managed Services team who will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. - Troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. - Work in a shift pattern or non-standard work hours as required depending on the project's needs, which may include weekend work. Responsibilities - Manage SailPoint Identity IQ Platform, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins. - Manage incidents & problems related to SailPoint through effective diagnosis, resolution, or implementation of new enhancements to decrease the number of re-occurring issues. - Collaborate with cross-functional teams, including connected applications and infrastructure teams to jointly troubleshoot the issues and resolve it in a timely manner. - Proactively identify and resolve production issues related to SailPoint IIQ, ensuring minimal impact on business operations and conducting root cause analysis. - Respond promptly to critical incidents and participate in on-call rotations as required. - Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges. - Design, develop, and implement custom plugins and connectors in SailPoint IIQ to onboard new applications. - Enhance and customize existing connectors to optimize performance and functionality. Qualifications - Bachelor’s degree in computer science, Information Technology, or related field. - 5+ years of proven experience as a level 2 or 3 SailPoint IIQ Admin. - Strong understanding of ITIL processes and their application in Identity and Access Management. - Ability to troubleshoot and resolve complex production issues efficiently. - Demonstrated experience in the development of plugins or connectors for SailPoint IIQ. - Knowledge of Unix/Linux basic administration/commands, and Tomcat 9.0. - Experience in ITIL Framework. - Excellent communication and collaboration skills. Preferred Qualifications - Certified SailPoint Identity IQ Professional. - Experience in managing the overall operations of SailPoint Identity IQ. - Experience with scripting languages (e.g., Java, Bean Shell, PowerShell). Compensation The base salary range for this position is CAD $74,000 – $90,000. Eligible individuals may also participate in our bonus program. At KeyData Cyber, we are committed to fair and competitive compensation. Benefits - Extensive opportunities to advance your career through leading digital identity projects across North America. - A culture built on respect, inclusion, and equal opportunity for everyone.

Role Description Für unseren Kunden in Luzern, suchen wir einen erfahrene:n, motivierte:n und aufgeschlossene:n Senior Requirement Engineer (80-100%). - Aufnahme, Analyse und Spezifikation von fachlichen sowie technischen Anforderungen in einem agilen Umfeld - Unterstützung bei der Strukturierung und Weiterentwicklung von Produkt-Roadmaps sowie deren Überführung in umsetzbare Arbeitspakete - Enge Zusammenarbeit mit Fachbereichen, Architektur, UX und Entwicklung zur Sicherstellung klarer Anforderungen und Entscheidungsgrundlagen - Moderation von Workshops, Abstimmungen und Anforderungs-Refinements mit verschiedenen Stakeholdern - Erstellung und Pflege von User Stories inklusive Akzeptanzkriterien sowie Unterstützung bei Planungs- und Review-Aktivitäten - Sicherstellung einer nachvollziehbaren Dokumentation von Anforderungen, Prozessen und Entscheidungen - Unterstützung bei der Definition und Validierung von Testfällen sowie Begleitung von Abnahmeaktivitäten - Identifikation von Optimierungspotenzialen in Prozessen und aktive Mitarbeit bei deren Umsetzung - Pflege relevanter Artefakte und Dokumentationen in den eingesetzten Collaboration- und Projektmanagement-Tools Qualifications - Mehrjährige Erfahrung im Requirements Engineering oder Business Analysis in agilen Entwicklungsumgebungen - Erfahrung mit agilen Methoden wie Scrum, SAFe oder vergleichbaren Frameworks - Fähigkeit, komplexe fachliche Anforderungen zu analysieren, zu strukturieren und in umsetzbare Anforderungen zu überführen - Verständnis moderner Softwareentwicklungsprozesse und technischer Zusammenhänge - Sicherer Umgang mit Jira und Confluence; Kenntnisse weiterer Modellierungs- oder Design-Tools von Vorteil - Erfahrung in der Erstellung und Verfeinerung von User Stories, Features und Backlog-Elementen - Ausgeprägte Kommunikations- und Moderationsfähigkeiten im Umgang mit unterschiedlichen Stakeholdern - Hohe Eigeninitiative, strukturierte Arbeitsweise und ausgeprägte Problemlösungskompetenz - Fähigkeit, über Team- und Fachbereichsgrenzen hinweg Zusammenhänge zu erkennen und voranzutreiben - Verhandlungssichere Deutsch- sowie gute Englischkenntnisse - Erfahrung in regulierten Branchen oder im Versicherungsumfeld von Vorteil - Fliessend Deutsch- und Englischkenntnisse Company Description Die Coopers Group AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.

Role Description We are looking for a talented Site Reliability Engineer to join a fast-growing fintech technology company building high-performance infrastructure and connectivity solutions for global financial institutions. This is a remote-first position with flexible working arrangements across the UK and Europe. You'll play a key role in designing, automating, and maintaining critical infrastructure that supports mission-critical financial systems. Tasks - Build and enhance automated provisioning for servers and network infrastructure across physical environments and cloud platforms (AWS, GCP). - Improve and evolve CI/CD pipelines for infrastructure provisioning and software deployment. - Develop and maintain infrastructure automation using tools such as Ansible. - Support and manage server, network, and platform reliability across the organisation. - Work closely with hardware vendors, telecom providers, and third-party service providers. - Coordinate procurement, deployment, and lifecycle management of infrastructure hardware. - Contribute to an engineering culture focused on automation, reliability, and continuous improvement. Qualifications - Experience as a Site Reliability Engineer, Systems Administrator, Network Engineer, or similar infrastructure-focused role. - Basic programming skills and the ability to build automation scripts or small applications. - Hands-on experience with infrastructure automation tools such as Ansible. - Strong understanding of Linux systems administration. - Good networking knowledge including routing, switching, connectivity, and troubleshooting. - Experience building or maintaining CI/CD pipelines for provisioning and deployments. - Experience managing third-party vendors via email and phone. - Comfortable negotiating with suppliers and coordinating hardware purchases. - Self-motivated, proactive, and capable of working independently in a remote environment. Requirements - AWS or GCP experience. - Authentication technologies such as SAML, OAuth2, Kerberos, or Active Directory. - Azure Active Directory / Microsoft Entra ID. - Database high availability, clustering, or replication experience (PostgreSQL preferred). - Financial services or fintech experience. Benefits - Competitive salary up to £110,000. - Equity participation. - Comprehensive benefits package. - Fully remote working environment. - Opportunity to work on large-scale infrastructure and automation projects. - Collaborative engineering culture with significant autonomy and ownership. - Exposure to cutting-edge financial technology environments. Interview Process - Recruiter / HR Call - Hiring Manager Interview - Technical Interview & Practical Exercise - Founder / CEO Interview Apply Now If you enjoy automation, infrastructure engineering, networking, and solving complex reliability challenges, we'd love to hear from you.