Role Description IBMC is assisting a high-growth, modern Proprietary Trading and Investment Firm in hiring an agile Junior Operations Manager. Operating in the fast-paced fintech space, our client empowers global traders with cutting-edge platforms, liquidity, and infrastructure. We are looking for a sharp, tech-savvy operations professional to act as a core anchor for customer success, community management, and marketing operations. We are seeking a proactive and versatile Junior Operations Manager to oversee day-to-day client operations, reputation management, and influencer marketing coordination. This is a dynamic, highly visible role where you will serve as the bridge between technical client support and our marketing growth initiatives. The ideal candidate is comfortable communicating with global traders, managing public brand feedback, and directly supporting the leadership team in a fast-growing financial ecosystem. Qualifications - 2-3 years of professional experience in operations, customer success, account management, or executive support roles. - Prior experience or a strong understanding of Finance, Fintech, Cryptocurrencies, or Proprietary Trading is a massive plus. - Elite written and verbal English communication skills (essential for high-stakes corporate support and public reputation management). - Highly proficient with Slack, Google Workspace (especially advanced Sheets), Notion, and modern CRM tracking systems. - Direct familiarity with online review ecosystems, specifically platforms like Trustpilot, and how to manage public feedback strategically. - Highly proactive, resilient under pressure, and capable of working independently with minimal supervision in a remote or agile desk environment. Requirements - Manage and respond to all high-level customer support requests via Slack, ensuring rapid, professional, and clear communication regarding platform issues and services. - Monitor and manage public feedback on platforms like Trustpilot. Formulate strategic responses to enhance the firm's online reputation and coordinate the internal drive to maintain a 5-star rating. - Research, map out, and reach out to new influencers and content creators within the trading, crypto, and finance spaces to support marketing initiatives. - Track the performance of ongoing influencer campaigns, compile regular reports, and deliver operational insights to internal teams. - Act as a reliable right-hand to the leadership team, assisting with administrative tasks, internal workflow auditing, and various ad-hoc operational projects. Benefits - Competitive monthly salary package aligned with international fintech standards. - Direct mentorship and career acceleration from a seasoned financial leadership team. - Flexible, modern work environment utilizing top-tier collaboration tools. - Performance-based bonuses linked to operational efficiency and marketing growth. - Health insurance and professional development budget.

Role Description OPEX Corporation is currently seeking a dynamic, experienced Installation Manager to oversee the successful deployment of advanced automated storage, retrieval, and conveying systems. This is a high-impact, highly visible role where you’ll play a critical part in bringing complex systems to life from early planning through installation, commissioning, and full operational handoff. This remote position requires 50% travel both domestically and internationally. - Oversee installation, commissioning, integration, and final system handoff to ensure successful project completion. - Manage timelines, milestones, and deliverables while ensuring projects stay on track and within budget. - Identify opportunities to streamline workflows, reduce costs, and improve overall installation processes. - Work closely with engineering, project coordinators, installation teams, and external vendors to ensure alignment and efficiency. - Build strong, lasting relationships with customers by providing expert guidance and support throughout the lifecycle of each project. - Plan and allocate labor, materials, and equipment needed for successful installation and execution. - Perform site surveys to evaluate feasibility, identify risks, and proactively solve challenges before installation begins. - Visit and support active installation sites, ensuring high-quality execution and resolving issues in real time. - Ensure smooth ramp-up into production and successful handoff to service teams. Qualifications - Proven experience managing installations in material handling, conveying, or industrial automation environments. - Must be able to travel domestically and internationally for extended periods. - Strong project management skills with a track record of delivering on time and within budget. - Technical understanding of automated systems and electromechanical equipment is strongly preferred. - Demonstrated leadership experience managing teams, including remote personnel. - Excellent communication and relationship-building skills. - Ability to manage multiple projects simultaneously while maintaining attention to detail. - Strong analytical and problem-solving abilities. - Self-motivated with the ability to work independently and influence cross-functional teams. Benefits - Full medical, dental and vision with low employee contribution rates. - Paid holidays and PTO allowance. - 401k with matching and profit sharing. - Basic life insurance, short term and long-term disability. - Tuition reimbursement available. Company Description OPEX Corporation is more than a manufacturer of machines. We continuously reimagine technology to power the future for our customers. With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure. We are a family-owned and operated organization with more than 1400 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day. We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions. At OPEX, we are Next Generation Automation.

• Be the consistent point of contact for the client; responsible for ongoing communications, not just scheduled meetings but proactively managing expectations, priorities, and follow ups. • Build trusted partnerships by understanding client goals, priorities, and business structure. • Develop a strong understanding of each client’s business, including geographic footprint, corporate teams, and dealership operations. • Monitor the performance of client sites across key automotive and digital KPIs. • Deliver clear, actionable performance insights through regular client meetings. • Align Motive’s solutions to client business objectives and performance goals. • Drive expansion opportunities for Motive products and additional sites within dealership groups. • Support client onboarding and ongoing adoption of Motive’s tools and workflows. • Lead application training sessions with client teams and key stakeholders. • Work closely with the Motive Product team to share client feedback and performance insights.

Role Description Als Customer Success Manager (m/w/d) übernimmst du die Verantwortung für Kundenprojekte von der Planung bis zur erfolgreichen Umsetzung. Du baust starke, langfristige Kundenbeziehungen auf und entwickelst sie strategisch weiter. Dabei wächst du fachlich mit deinen Aufgaben und entwickelst dich Schritt für Schritt zum B2B-Marketing-Experten und hast die Möglichkeit, bei entsprechender Entwicklung mehr Verantwortung zu übernehmen und in weiterführende Rollen aufzusteigen. - Du steuerst unsere Kundenprojekte end-to-end und hältst mit Tools wie Asana alle Fäden zusammen. - Du übernimmst Verantwortung für unsere Kundenbeziehungen und entwickelst Projekte strategisch weiter. - Du begleitest unsere Kunden vom ersten Kick-off bis zum Reporting und bist ihre wichtigste Ansprechperson im Projekt. - Du entwickelst wirkungsvolle Strategien zur Leadgenerierung und treibst die Umsetzung mit deinem Team voran. - Du präsentierst deine Strategien überzeugend und gewinnst unsere Kunden für deine Ideen und Konzepte. - Du hast KPIs, Timelines und Ergebnisse jederzeit im Blick und sorgst dafür, dass Projekte messbar vorankommen. - Du bringst interne Teams und Freelancer zusammen und stellst sicher, dass alle effizient und auf Augenhöhe zusammenarbeiten. - Du entwickelst dich zum Experten im B2B-Marketing, um zusammen mit deinem Team immer wirksamere Strategien für unsere Kunden zu entwickeln. Qualifications - Erfahrung in der Kundenbetreuung (mind. 2 Jahre) - Erfahrung im Projektmanagement (mind. 2 Jahre) - Kenntnisse im Umgang mit digitalen Tools und Plattformen - Offenheit, Kontaktfreude & Kommunikationsstärke gegenüber Kunden & im Team - zuverlässige, organisierte Arbeitsweise bei der Planung & Steuerung von Projekten - proaktives Mindset, lösungsorientiertes Denken & Bereitschaft zur Weiterentwicklung - “Reindenken können” in Zielgruppeninsights & komplexe IT-Produkte - Leistungsorientierung & Engagement für deinen Verantwortungsbereich - Deutsch C2 oder native Level, Englisch Business Level Requirements - Erfahrung im Online-Marketing, im B2B- und/oder IT-& Software-Bereich - grundsätzliches Verständnis für digitale Workflows & Remote-Arbeitsweise - kein Abschlusszwang: für uns zählt deine Leistung, nicht dein Titel Benefits - Zusammenarbeit als Festanstellung oder auf Freelancer-Basis möglich - Start: so bald wie möglich - mind. 30 Stunden pro Woche bis Vollzeit - attraktives Jahresgehalt 50.000 - 65.000 € (je nach Erfahrung, Basis Vollzeit 40 h) - 100 % remote - Kommunikation in Zeitzone CET (Berlin) erwartet, max. +/- 2 Stunden. - partnerschaftliche Zusammenarbeit: Unterstützung vorhanden durch Marketing Manager (verantwortlich für die Kanalebene der Kundenprojekte) - Zugang zu unserer eigenen Ausbildungsplattform für B2B-Marketing, für kontinuierliche Weiterbildung und den Ausbau deiner Marketing-Expertise Company Description Die Leadeffect GmbH mit Sitz in Hamburg unterstützt B2B-Unternehmen bei der Generierung qualifizierter Neukunden-Anfragen per Online Marketing. Unser Motto: Professionell aufzutreten ist wichtig, aber ernste Gesichter gibt es schon genug in der Arbeitswelt.