• Develops, screens, and edits content for a platform within an internet-based program • Creates digital content including articles, videos, and advertising collaterals • Performs technical tasks associated with internet-based publications • Researches regional and topical media to identify coverage angles and screen content nominations • Applies excellent English and creative writing skills, with proficiency in journalism editing standards • Works nonstandard hours and in on-call status for periods of time as required

• Own White Circle's content strategy and editorial direction • Turn customer conversations into case studies, customer stories, and reference materials • Interview customers, partners, founders, and engineers to uncover insights worth sharing • Write and publish long-form content across Medium, Substack, LinkedIn, X, and our website • Develop technical and non-technical content explaining AI safety, evaluation, governance, and reliability • Create launch narratives for new products, features, and research initiatives • Work closely with GTM team to support sales conversations and market positioning • Help founders maintain a consistent public voice across LinkedIn, X, conferences, and other channels • Build repeatable processes for content creation, publication, and distribution • Experiment with new formats, channels, and ways of reaching technical audience

Senior Content Strategist (Conversational Design & Writing) Remote, Eastern Time Zone Design+ Remote Full-time We’re looking for a Senior Content Strategist to shape AI-powered and human-centered experiences across digital products. You’ll define how systems communicate by designing intelligent, responsive interactions that feel natural, clear, and useful. In this role, you’ll bring expertise in conversational design, crafting dialogue for chatbots and AI assistants that builds trust and clarity. You’ll extend that thinking across product experiences by guiding UX writing, voice and tone, and scalable content systems. Ultimately, you’ll help design not just what products say, but how they think, respond, and connect with users. This role is centered on product and UX content strategy. While adjacent, experience in social media, marketing, PR, or traditional copywriting is not the focus of the work our clients partner with us to solve. Quick Facts Location: Remote-first (U.S. – East Coast) Employment Type: Full-time, Exempt Travel: Occasional travel for in-person company gatherings in Philadelphia Salary Range: $72,000 – $110,000 What You’ll Do - Define and drive content strategy across product experiences, from onboarding flows to advanced workflows, including conversational interactions - Craft clear, purposeful product content across interfaces and natural language experiences - Lead content design for complex initiatives, owning end-to-end execution across platforms, including UI, chat, voice, and multimodal experiences - Collaborate with product managers, engineers, researchers, and designers to create cohesive, intuitive user experiences - Develop and scale voice and tone systems, content frameworks, and reusable patterns for consistency across products - Use research, behavioral data, and usability insights to continuously improve user interactions and outcomes - Identify and lead opportunities to evolve product language, taxonomy, and information architecture, while establishing content workflows, governance models, and scalable systems across teams What You Bring - Experience shaping content for digital products, including UX writing, content design, or content strategy - Ability to design for both interface-based and conversational experiences, such as chatbots, voice assistants, or similar systems - Proven skill in designing conversational flows, including concepts like intent recognition, turn-taking, and fallback strategies - A user-centered approach to language. You think about what users need to do and how content helps them succeed - Strong foundation in building scalable voice and tone systems and structured content frameworks - Clear and collaborative communication style, with the ability to align stakeholders and advocate for content decisions - Comfort navigating complex or ambiguous environments and bringing clarity through systems thinking Nice-to-Haves - A background in linguistics, writing, psychology, communication, human-computer interaction, or a related field - Experience writing scripts or screenwriting - Exposure to consulting, agency, or other client-facing environments - Previous work creating or refining experience in the customer service space - Comfort mentoring or coaching others on UX writing or content design practices About Working at Think Company Think Company is a design and technology consultancy that helps organizations solve meaningful problems through thoughtful strategy, design, and delivery. You’ll work with smart, kind people across disciplines and industries while gaining opportunities to grow your skills, expand your influence, and shape how we work. We offer competitive compensation, comprehensive benefits, and ongoing opportunities for learning and development. How We Work We collaborate primarily remotely, with intentional in-person time for company gatherings and client needs. Our teams balance autonomy with partnership, and we believe great work comes from trust, transparency, and shared ownership. Compensation The base pay range for this role is $72,000 – $110,000 per year.

Role Description We’re looking for a detail-oriented Content Specialist who will ensure our multilingual content shines across all platforms. If you’re passionate about managing, localizing, and optimizing content while collaborating with diverse teams — this role is your chance to make an impact on a global scale with JustMarkets. - Coordinate translations and oversee the publishing of content on the website using WordPress - Ensure content is updated according to the style guide - Oversee the translation process for multilingual content - Manage and coordinate freelance writers, translators, and other contributors - Analyze content performance and assist in developing strategies to improve engagement - Collaborate with Product and Marketing departments to ensure content distribution meets audience needs and enhances engagement - Maintain familiarity with CMS, task management tools, and localization platforms - Ensure content meets high-quality standards and aligns with the company’s brand and objectives Qualifications - Experience with WordPress - Experience with Crowdin (or similar platform) - Close familiarity with Google Workspace - Localization experience (management of a team of freelance translators) - Previous experience with task management tools (Jira preferred) - English proficiency (B2-C1) Requirements - Copywriting background (will be a plus) - Acquaintance with the Upwork platform (will be a plus) - Experience working with multilingual projects (will be a plus) Benefits - A chance to work in a global, multicultural team, collaborating with in-house experts and freelancers across different markets - An innovative environment that keeps your work dynamic and impactful - 20 paid vacation days per year - 10 paid sick leave days per year - Public holidays as per the company's approved Public holiday list - Medical insurance - Opportunity to work remotely - Professional education budget - Language learning budget - Wellness budget (gym membership, sports gear and related expenses)