• Process and enter new and rescheduled scheduling requests (e.g., depositions, hearings, trials) into our internal system (SPOT). • Execute job settings within strict timelines to meet service level agreements (SLAs). • Manage direct billing setups for insurance carriers. • Handle Portal/Hopper requests accurately and efficiently. • Review requests for missing information and proactively follow up with clients. • Identify and correct data entry errors or inconsistencies. • Respond to internal inquiries and retrieve necessary records or files. • Ensure compliance with data integrity and security protocols. • Collaborate across departments and perform additional tasks as assigned.

Role Description Are you a detail-oriented professional who thrives in data management, administrative support, and process accuracy? We’re looking for a Home-Based Data Support Representative to join our DCX team. In this role, you will provide critical operational support by: - Reconciling data across multiple systems - Maintaining accurate records - Ensuring data integrity through manual updates and validation processes This role is ideal for someone who enjoys working with data, excels at identifying discrepancies, and can work independently while maintaining exceptional accuracy in a fast-paced environment. Qualifications - Bachelor's degree in Marketing, Communications, Business Administration, or any related field - 1-3 years of experience as an Administrative Assistant, Data Entry Operator, Office Admin Assistant, or in another relevant administrative role - Strong verbal, written, and English communication skills - Ability to work overnight/graveyard shifts in Philippine time or within US operating hours - Strong computer and internet skills, including proficiency in Word, Excel, and Outlook - Exceptional knowledge of office computer systems and software - Thorough understanding of office management systems and procedures Requirements - Highly Proficient Communicator: Strong spoken and written English communication skills with the ability to collaborate effectively with internal teams - Organized & Process-Oriented: Excellent organizational and coordination skills with the ability to manage multiple tasks and deadlines efficiently - Detail-Oriented & Accurate: Strong attention to detail with a commitment to maintaining data accuracy and consistency across systems - Independent & Reliable: Comfortable working with minimal supervision while meeting deadlines and maintaining quality standards - Adaptable & Tech-Savvy: Quick to learn new systems and processes while demonstrating strong computer and internet proficiency Benefits - Salary Range: PHP 35,000 - 38,000 - Industry: Promotional Products - Job Type: Full-time - Work Shift: 8:00 AM - 5:00 PM CST (USA) - Workdays: Monday through Friday (USA) - Industry-leading salary packages - Permanent work-from-home setup - Company equipment provided - Internet stipends upon regularization - HMO Coverage - PTO credits and service incentive leaves - Major spring and winter company live events - Monthly employee appreciation virtual events - Company-provided career skills training courses - A company culture focused on your personal and professional growth Company Description DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Enter and update large volumes of product and vendor data (names, pricing, SKUs, invoices, menus, attributes, etc.) into spreadsheets and systems with high accuracy. • Cross-check and reconcile information between Google Sheets, POS/ERP platforms (e.g., Treez, Dutchie), and other databases. • Maintain accuracy, consistency, and compliance across all records (naming conventions, image links, METRC alignment, etc.). • Support quality assurance (QA) on product menus across multiple retail stores. • Standardize vendor submissions and templates to support onboarding of new products and projects. • Assist with bulk updates, including product descriptions, images, and attribute tagging. • Follow clear SOPs, communicate updates or discrepancies with stakeholders, and provide feedback to improve processes.

Role Description At the moment, we are in search of a Data Validation Associate to join our team and play a crucial role in supporting our sales operations team within the dynamic cannabis industry. As a member of our outsourcing company, you will assist our cannabis-based clients by handling data entry tasks essential to their sales operations. Your responsibilities will include managing data, ensuring accurate information exchange, and streamlining processes to save time for the sales ops department. This role offers an exciting opportunity to immerse yourself in a rapidly evolving field while contributing to the success of our global start-up. This is a full time role (40 hours per week, Monday to Friday, weekends are off). It includes 13 days of vacation on a yearly basis (with every year spent with the company, you will receive +1 additional day off) as well as US holidays! Expected work hours are 1:00 AM – 9:00 AM PST (10:00 AM – 6:00 PM Serbia time zone), with the possibility of transitioning to another team in the same role with hours from 9:00 AM – 5:00 PM PST (6:00 PM – 02:00 AM Serbia time zone). Please specify your availability in the application form. You will be hired as an independent contractor (freelance) with a fixed GROSS monthly salary. Responsibilities - Enter and update large volumes of product and vendor data (names, pricing, SKUs, invoices, menus, attributes, etc.) into spreadsheets and systems with high accuracy. - Cross-check and reconcile information between Google Sheets, POS/ERP platforms (e.g., Treez, Dutchie), and other databases. - Maintain accuracy, consistency, and compliance across all records (naming conventions, image links, METRC alignment, etc.). - Support quality assurance (QA) on product menus across multiple retail stores. - Standardize vendor submissions and templates to support onboarding of new products and projects. - Assist with bulk updates, including product descriptions, images, and attribute tagging. - Follow clear SOPs, communicate updates or discrepancies with stakeholders, and provide feedback to improve processes. Qualifications - Professional working proficiency in English. - Strong attention to detail — mistakes in cannabis compliance can be costly. - Previous experience in data entry, admin operations, or related fields would be considered an advantage. - Proficiency with Google Sheets/Excel (formulas, filtering, cleaning data). - Comfortable working with multiple platforms and learning new software quickly. - Reliable, organized, and able to meet deadlines with minimal supervision. - Bonus: Experience with cannabis POS systems (Treez, Dutchie, IndicaOnline, Sweed, METRC). Requirements - A minimum internet speed of 10 Mb/s download and 10 Mb/s upload internationally. - A minimum of 8 GB RAM. - A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer. - An Intel Core i5-8260U or other with better/similar performance (Has to be 8th Gen Intel or above, if Ryzen; 2nd Gen or above). Benefits - 🏡 Fully remote role with a global team. - 🎯 Opportunities to make a meaningful impact in a rapidly evolving industry. - 💰 Performance-based salary increases and regular performance reviews. - 🌍 Access to industry-leading opportunities in the cannabis sector within a multinational start-up setting. Company Values We are guided by curiosity, collaboration, and persistence. We seek to understand deeply, work collectively to solve complex challenges, and remain resilient in pursuit of meaningful, long-term impact. These principles shape how we operate as a team and how we support the success of our clients.