Role Description As a Principal Refrigeration Controls Specialist, you will be responsible for overseeing and managing the remote monitoring and control systems of refrigeration units, ensuring optimal performance and energy efficiency. You will utilize advanced technological tools and systems to remotely diagnose, troubleshoot, and resolve issues with refrigeration equipment across various locations. This role requires expertise in refrigeration systems, as well as proficiency in utilizing remote monitoring software and communication platforms. Duties and Responsibilities - Remote Monitoring and Analysis - Utilize remote monitoring software and systems to oversee the performance of refrigeration units installed in various locations. - Monitor temperature, pressure, and other relevant parameters to ensure proper functioning of refrigeration equipment. - Analyze data trends and identify potential issues or inefficiencies in refrigeration systems. - Ability to program and configure end controllers to act on energy savings opportunities. - Participation in on-call rotation to provide support for critical systems outside of regular business hours. - Troubleshooting and Issue Resolution - Diagnose technical issues remotely using available monitoring tools and diagnostic equipment. - Collaborate with on-site technicians to troubleshoot complex problems and provide guidance for resolution. - Implement corrective actions and adjustments remotely to restore optimal performance of refrigeration systems. - Maintenance and Optimization - Develop and implement preventative maintenance schedules based on remote monitoring data and equipment specifications. - Coordinate with maintenance teams to schedule regular inspections and service interventions for refrigeration units. - Optimize refrigeration systems for energy efficiency and performance, utilizing remote control capabilities to make necessary adjustments. - Documentation and Reporting - Maintain accurate records of all remote monitoring activities, including data logs, troubleshooting actions, and maintenance interventions. - Generate comprehensive reports on system performance, highlighting key metrics, trends, and recommendations for improvement. - Communicate findings and recommendations to relevant stakeholders, including management and maintenance teams. - Training and Support - Provide training and support to on-site technicians on the use of remote monitoring tools and procedures. - Develop training materials and resources to facilitate knowledge transfer and skill development among maintenance staff. - Act as a Subject Matter Expert (SME) on remote refrigeration control systems, offering guidance and assistance as needed. - Continuous Learning and Development - Stay up-to-date with the latest industry trends, technological advancements, and best practices in supermarket commercial refrigeration. - Share knowledge and insights with the team to enhance overall performance and capabilities. Qualifications - Bachelor's degree in mechanical engineering, electrical engineering, or related field experience. - Minimum of 5 years of experience in the supermarket commercial refrigeration space, with a focus on service, maintenance, and troubleshooting of HVAC and refrigeration systems. - In-depth knowledge of a wide range of commercial refrigeration equipment, including display cases, walk-in coolers, freezers, and refrigeration racks. - Proficiency in monitoring tools, data analysis software, and HVAC/R diagnostic equipment. - Strong analytical skills with the ability to interpret data and diagnose technical issues remotely. - Excellent communication skills, both verbal and written, with the ability to convey technical information effectively to diverse audiences. - Detail-oriented mindset with a commitment to accuracy and thorough documentation. - Ability to work independently and collaboratively in a remote team environment. - Certification in refrigeration technology or related field is a plus. - Willingness to travel occasionally for on-site inspections and support, if required. Company Description

Role Description The function of the PAS Resource Specialist - Scheduling position within the Connected Care Center is to provide essential customer service support and guidance to clinics and patients in the areas of financial screening, patient eligibility for services, managed care, and complex patient referrals. The PAS Resource Specialist completes multifaceted, imaging-specific scheduling tasks, with the purpose of assisting, scheduling, and coordinating patient diagnostic imaging appointments within the Connected Care Center in EPIC and RIS. The employee in this position promotes OHSU’s mission statement by delivering high quality, cost effective, family-oriented service excellence. This position helps to create a collaborative environment by integrating education, research, and clinical leadership. - Customer Service - Provide high quality customer service to both external customers (patients, referring providers, clinics, insurance carriers) and internal customers (OHSU health care providers, staff) that exceed the service standards of the health care industry. - Enrollment & Authorization - Gather and/or verify patient information including demographics, insurance coverage, and financial status. - Arranged Care – Obtains prior medical records and imaging studies if appropriate. - Radiology/Surgery Scheduling - Schedules multifaceted patient appointments on line, and manually if necessary in all modalities of Diagnostic Imaging. - Telecommunications – Triages and accurately documents telephone calls from patients and referring clinics. - Clinical Services Resource – Shares PAS expertise and disseminates PAS information to PAS Specialists within the service area. - Training and Competency - Successfully completes the required PAS initial training and core competency assessment before or during the trial service period. - Managed Care Coordination – Maintains current information on managed care insurance plans and serves as a liaison and information resources. - Other: Employee completes other duties as assigned. Qualifications - One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and may require experience obtaining managed care authorizations. - OR one and a half years of work experience in a high volume direct public contact position and 6 months experience in a medical office setting. - Thorough knowledge of PAS policies and procedures. - Demonstrated advanced PAS user skills as well as extensive knowledge of integrated care at OHSU. Requirements - Basic computer skills including word processing, Windows applications, on-line scheduling, and a preference for database skills. - Excellent verbal and written communications skills. - Strong customer service orientation. - Demonstrated effectiveness in confrontational customer interactions. Preferred Qualifications - Associates degree. - 2+ years in a medical office setting. - Experience in a radiology or Connected Care Center setting strongly preferred. - Database skills, RIS, EPIC systems. - Radiology specific medical terminology. Additional Details - Must be able to work independently from home or in the office. - Ability to concentrate in a busy, fast paced, noisy office. - This is a fulltime position, and eligible for benefits. - Ability to sit for continuous hours in a day. Why apply to OHSU? We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu.

Role Description - Must exemplify TreviPay Mission and Values. - Must meet or exceed department metrics, program Service Level Agreements (SLAs) and department Service Level Standards (SLSs). - Skilled to de-escalate challenging customers, clients or merchants and provide exceptional customer service. - Use sound judgement to route escalated requests and unresolved issues to the appropriate team members (e.g.: tier 2 or 3 or Leadership). - Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues regarding supported programs, systems, processes, and procedures. - Provide feedback and assistance to collaborate with other team members or leadership to improve processes, procedures, new implementations and subsequent training and documentation. - Welcome change and adapt positively to internal and external changes as well as driving change as needed. - Dedicated to actively engage in building rapport with internal and external parties to provide an excellent customer experience resulting in increased program usage. - Illustrate initiative by proactively contacting customers and merchants to address issues (e.g.: rejections, disputes, authorizations, technical needs, potential account issues, etc.). - Complete assigned learning before the due date while actively participating in learning sessions. - Perform other duties as assigned by leadership. Qualifications - Meet the criteria as outlined above and/or have related customer support experience or the equivalent combination of education and experience. - Minimum two years of customer support experience with heavy inbound call volume. - Motivated and enthusiastic with a desire to be in Customer Success. - Organized and self-sufficient with moderate supervision needed and the ability to communicate summary of completed tasks to leaders. - Ability to skillfully manage challenging customer situations. - Coachable with ability to improve performance based on feedback. - Proficient with Outlook, Word, and Excel. - Ability to work in a team and independent environment. - Ability to consistently meet expectations in an ever-changing environment. - Professional written and verbal communication skills. - Bilingual - Fluent Spanish & English (Written & Verbal). Core Competencies - Demonstrate professionalism: Maintain accountability, promote respect, stay work-focused, be punctual, demonstrate positive attitude, minimize conflict, encourage others. - Active Listening - Authentic - Change Agent - Confidence - Display Mindfulness - Embrace Empathy - Flexible - Forward Thinking (Critical, Analytical, Creative) - Helpful - Highly Responsive - Positive Attitude - Positive Body Language - Resourceful - Team Mindset - Tone of Voice - Trustworthy Benefits - Work in a friendly and caring company where teamwork is key. - Work with skilled people that are invested in your success and growth. - Remote working is the new normal with flexible work options and paid holidays. - Competitive salary with a comprehensive benefits package starting day one. - Work in a fun environment that promotes creative thinking and a positive attitude. - Career development opportunities. - An open-door policy which means your voice will always be heard. - A robust Employee Referral program.

Role Description Welcome to Olsson's Industrial Environmental team, where innovation meets sustainability in the industrial sector. As an Engineer or Scientist, you will be part of a team that tackles complex environmental challenges across diverse industries such as mining, agriculture, transportation, and advanced manufacturing. As a Noise and Environmental Modeling Specialist, you will support environmental compliance and planning efforts through the application of noise modeling, air dispersion modeling, and/or AutoCAD-based analysis tools. You will prepare technical analyses and reports, perform regulatory and technical evaluations, and assist with environmental permitting and compliance projects. This role offers an excellent opportunity to apply your modeling and analytical skills to a variety of environmental projects, contributing to regulatory compliance and the sustainable development of infrastructure and industrial sites. Primary Responsibilities: - Perform noise modeling and analysis for industrial, infrastructure, or environmental projects. - Support air quality modeling and environmental compliance projects, as needed. - Develop and manage modeling inputs using GIS, AutoCAD, and other data sources. - Assist in preparing technical reports and documentation for permits and compliance measures. - Work on environmental modeling/compliance projects and ensure adherence to project scope and schedule. - Support small-scale project management, including monitoring timelines, budgets, and scope under the guidance of senior staff. Qualifications - You are passionate about working collaboratively with others. - You have ownership in the work you do. - You use your talents to positively affect communities. - Strong communication and teamwork skills. - Excellent interpersonal and problem-solving skills. - Ability to contribute and work well with a team. - Bachelor’s degree in Engineering, Environmental Science, Acoustics, Physics, or a related field. - 2 to 5 years of professional experience in environmental modeling, air quality, or a related technical field. - Experience with one or more of the following: - Noise modeling software (e.g., SoundPLAN) - Air dispersion modeling (e.g., AERMOD) - AutoCAD or GIS tools for spatial analysis and modeling support. - Familiarity with environmental regulations and regulatory processes (e.g., noise ordinances, Clean Air Act programs). - Ability to effectively communicate verbally and in writing with clients, contractors, and team members. - Experience supporting environmental consulting projects and working with multidisciplinary teams. Benefits - Receive a competitive 401(k) match - Be empowered to build your career with tailored development paths - Have the possibility for flexible work arrangements - Engage in work that has a positive impact on communities - Participate in a wellness program promoting balanced lifestyles - Full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) - Opportunity to participate in a bonus system that rewards performance. Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.