Role Description Kentro is hiring a Quality Assurance Lead to join its End Point Support and Operations Monitoring (ESOM) Program Management Office (PMO). This role is responsible for establishing, managing, and continuously improving quality oversight functions within the ESOM PMO. The ideal candidate has strong experience working within federal government environments, excels in stakeholder coordination, and brings a structured, analytical approach to quality management. This position can be performed remotely within the United States and will support Eastern Time working hours. - Lead the PMO’s Quality Assurance function, ensuring adherence to government, contractual, and Kentro’s quality standards. - Oversee the full deliverable management lifecycle, including planning, development, review, approval, routing, submission, and archival. - Develop and maintain quality standards, templates, and review procedures to ensure consistency and compliance across all deliverables. - Conduct quality review for accuracy, clarity, completeness, and alignment with contractual requirements. - Manage CPARS preparation activities, including data collection, performance tracking, narrative development, and coordination and project leadership to ensure favorable evaluations. - Monitor quality and performance trends, identify risks or gaps, and proactively recommend corrective actions. - Establish and maintain quality metrics, dashboards, and reporting mechanisms to provide leadership with actionable insights. - Collaborate closely with program managers, task leads, SMEs, and government stakeholders to ensure high-quality, timely deliverables. - Support internal and external audits, compliance checks, and program reviews. - Lead training and communication efforts for quality standards, deliverable processes, and best practices. - Maintain strong documentation practices and ensure all PMO processes are up-to-date, accessible, and adhered to. - Oversee program-wide Integrated Master Scheduling (IMS) coordination, ensuring alignment across projects, milestones, dependencies, and risk mitigation activities to support accurate planning and unified program execution. - Oversee a team of resources, proven ability to create and execute against a QA plan to include client satisfaction. - Ongoing knowledge of the federal landscape regarding client satisfaction and quality methods essential for guiding organizational readiness and enhancing competitiveness in securing and sustaining government contracts. - Support the development and operational activities of additional PMO functions and the PMO Team. Qualifications - Bachelor’s degree in business, management, or related field. - 7+ years of experience in federal consulting, PMO operations, quality management, or related discipline. - Strong understanding of federal contracting requirements, deliverable standards, and CPARS processes. - Ability to develop and oversee execution across multiple programs. - Exceptional organizational skills, attention to detail, and ability to manage multiple priorities simultaneously. - Strong communication skills, with experience writing, reviewing, or editing technical and management documentation. - Ability to build strong relationships with the executives, PMO, and delivery teams. - Experience with quality management systems and workflow tools. Requirements - US Citizen or Green card holder. - Willing and able to obtain and maintain Public Trust Clearance. - Must meet updated ID requirements: ID requirements . - If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully. Benefits - Competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. - Education reimbursement for certifications, degrees, or professional development. - Flexibility for professional growth and networking opportunities. - Activities – virtual and in-person – e.g., happy hours, holiday events, fitness & wellness events, and annual celebrations. - Commitment to supporting your curiosity and sustaining a culture that prioritizes continuous professional development.

Role Description As a Senior Automation Engineer in Infrastructure, Platforms & Operations, you will be accountable for developing automations and enabling self-service of infrastructure engagements system wide. This team is part of a critical initiative launched to support the organization's 3 year strategic vision to automate / self-service engagements that support client. - Work in multiple service automation engagements to automate high priority tasks, services, and end-to-end workflows across Infrastructure, Platforms & Operations. - Design, develop, and maintain end-to-end automation solutions using Ansible (playbooks, roles, modules, and workflows) for complex, secure enterprise environments. - Execute the full software development lifecycle for automation projects, from requirements gathering through deployment, maintenance, support, and hand-over. - Create advanced automation scripts using Python, Bash, and/or PowerShell to address complex business requirements and develop custom tools that enhance operational efficiency. - Develop and maintain RESTful APIs using modern frameworks (FastAPI, Flask) to orchestrate automation workflows and implement integration patterns that connect diverse enterprise systems. - Build and optimize Infrastructure as Code (IaC) solutions with CI/CD pipelines, version control best practices, and automated testing frameworks to ensure code quality and reliability. - Collaborate within Agile and Scaled Agile frameworks with cross-functional teams including infrastructure, security, and service teams to deliver integrated solutions. - Implement secure coding practices and ensure all automation solutions comply with enterprise security policies and banking regulations where applicable. - Document solutions, create runbooks, and maintain knowledge base articles. - Provide technical support for automations, troubleshoot production issues, and participate in on-call rotation as needed. - Stay current with emerging automation technologies and contribute to automation standards, best practices, and governance frameworks. - Other duties assigned as necessary. Qualifications - 7+ years of extensive experience in end-to-end enterprise software development life cycle experience, automation including maintenance and support. - Advanced Ansible Expertise: Proven experience developing playbooks, roles, modules, and workflows for complex and secure enterprise environments. - Scripting Proficiency: Advanced skills in Python, Bash, or PowerShell for custom automation solutions. - API Development and Integration: Expertise in building RESTful APIs using modern frameworks (FastAPI, Flask) and implementing diverse integration patterns to trigger and orchestrate automation workflows. - Infrastructure as Code (IaC): Proficiency in version control, CI/CD pipelines, and automated testing frameworks. - Multi-Platform Knowledge: Strong understanding of Linux/Unix systems, Windows, and cloud platforms (AWS/Azure). - Bachelor's degree in computer science, Information Systems, or equivalent background or equivalent experience. - Experience with automation orchestration platforms (e.g., ServiceNow, ARIA) is a plus. - Working experience in Agile and Scaled Agile environments. - Knowledge of secure coding standards and banking environment is a plus. Company Description The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence.

• Build and Scale Signal-Based GTM Systems: Design and operationalize workflows that transform product usage, intent, hiring, firmographic, and behavioral signals into automated sales and marketing actions. • Own Outbound and Account-Based Infrastructure: Build account identification, enrichment, scoring, segmentation, and orchestration systems. • Design AI-Powered Automation Workflows: Build AI-assisted workflows for account research, prioritization, enrichment, routing, and personalization. • Drive GTM Experimentation: Rapidly test new ICPs, messaging strategies, engagement channels, and orchestration models.

Role Description Tu veux mettre tes compétences technologiques à profit dans un environnement concret, relever des défis stimulants et contribuer à améliorer des processus? Viens faire une vraie différence. Chez Demers Ambulances, tu travailleras en collaboration avec les équipes de conformité douanière et de logistique. Ton rôle sera essentiel pour structurer, optimiser et automatiser des processus administratifs clés, qui permettent, ultimement, de fabriquer des ambulances prêtes à sauver des vies. Ton quotidien : - Automatiser des processus administratifs à l’aide d’outils technologiques (Power Automate, etc.) - Effectuer le nettoyage, la structuration et l’organisation de dossiers existants - Analyser les besoins afin de proposer des solutions simples et efficaces - Comprendre les types de documents utilisés afin de développer des automatisations adaptées Qualifications - Études en cours dans un domaine lié à l’informatique (DEP, DEC ou universitaire) - Bonne maîtrise de la suite Microsoft Office - Connaissance des outils Power BI, Power Query et Power Automate - Intérêt pour les outils d’intelligence artificielle (Copilot, ChatGPT) - Anglais fonctionnel (majorité des documents en anglais) - Autonomie, esprit analytique et sens de l’organisation Requirements - 20 à 25 heures par semaine durant l’été - Poursuite à l’automne avec une diminution des heures (environ 10 heures par semaine) - Horaire flexible entre le lundi et le jeudi - Télétravail (travail principalement à domicile) Benefits Ce que tu viens de lire t’intéresse? Contacte-nous via ce site ! Le générique masculin est utilisé dans ce texte uniquement dans le but d'en alléger la forme et d'en faciliter la lecture.