With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
Customer Service Representative
Location
United States
Posted
1 day ago
Salary
95K - 110K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Service Representative
AIL
Role Description AO Globe Life is expanding and seeking motivated, service-oriented professionals to join our fully remote team. In this role, you will support veterans, union members, and working families by helping them access life insurance and supplemental benefit solutions that protect their financial futures. This opportunity is well suited for individuals who value flexibility, purpose-driven work, and performance-based career growth within a structured and supportive environment. Why This Opportunity Stands Out - Fully Remote Work: Work from anywhere in the U.S. within a fully virtual, structured environment. - Performance-Based Growth: Commission-based compensation with no income cap and advancement tied directly to results. - Warm Leads Provided: Engage with members from an established database—no cold calling required. - No Start-Up or Overhead Costs: Begin your career without upfront business expenses. - Incentives and Recognition: Advancement opportunities, performance recognition, and rewards based on results. - Union Affiliation: Membership in OPEIU Local 277, representing decades of industry advocacy and stability. Key Responsibilities - Conduct virtual consultations to assess members’ insurance and financial protection needs. - Present customized life and supplemental insurance solutions. - Guide members through the application and enrollment process with professionalism. - Provide ongoing policy support, reviews, and claims assistance. - Maintain compliance with all state and federal insurance regulations. Qualifications - Strong verbal and written communication skills. - Self-motivated with the ability to work independently in a remote environment. - Comfortable using technology and managing a virtual workflow. - Solution-oriented with a client-first mindset. - Sales or customer-facing experience preferred (training provided). - Ability to obtain a Life Insurance License. Requirements - Must be legally authorized to work in the United States. - We are unable to hire non-U.S. residents or citizens at this time. Why AO Globe Life? This is more than a job—it’s a long-term career path. You’ll join a mission-driven organization that values service, leadership, and professional growth while giving you the opportunity to make a meaningful impact in the lives of others. If you are driven, adaptable, and ready to build a rewarding remote career, we encourage you to apply.
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AILWith more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.
Role Description AO Globe Life is seeking motivated, growth-oriented professionals who want to launch long-term careers in a fully remote environment. This opportunity is ideal for individuals who value structure, mentorship, and meaningful work while building skills that support long-term professional development. With comprehensive training, ongoing support, and pre-qualified client consultations, you’ll be set up to focus on developing your abilities and delivering strong client experiences from day one. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling that supports work-life balance - Pre-qualified client consultations provided — no cold outreach required - Comprehensive training and licensing support - Weekly direct deposit - Monthly and quarterly performance bonuses - Union representation through OPEIU Local 277 - Leadership development and advancement opportunities - Recognition programs and performance-based incentives - A stable organization with a 70+ year legacy of service What You’ll Do - Connect with individuals who have requested information about benefit programs - Understand each client’s needs and provide clear, personalized guidance - Explain available coverage options in a professional, easy-to-understand manner - Support clients through the enrollment process and provide follow-up communication - Assist existing clients with updates, reviews, and general support - Maintain accurate digital documentation and ensure compliance standards - Participate in training sessions, mentorship programs, and team collaboration Who Thrives in This Role - Strong communicators who enjoy helping others - Self-motivated professionals comfortable working independently - Organized individuals who can manage time and responsibilities effectively - Candidates confident using Zoom and digital tools - Individuals open to coaching, mentorship, and continuous development - Customer service or client-facing experience is helpful but not required Requirements - Authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with webcam - Must be physically located within the United States - Eligible to obtain a Life Insurance License (licensing support provided) Company Description For more than 70 years, AO Globe Life has served working families, veterans, and union members by providing supplemental benefits that support long-term financial security. Our organization is built on integrity, service, and strong relationships—both with our clients and our team. Apply today to begin building a flexible, purpose-driven career with long-term growth potential.
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