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Head of Operations
Location
Worldwide
Posted
9 days ago
Salary
$120K - $150K / year
Seniority
Lead
No structured requirement data.
Job Description
Head of Operations
Business Sergeant
Role Description We are seeking a Head of Operations to lead and optimize day-to-day performance across a growing pediatric therapy organization. This role is responsible for driving operational excellence, aligning clinical and administrative functions, and building scalable systems that enhance patient care, team performance, and organizational growth. This is a high-impact leadership position for someone who thrives in fast-paced, high-accountability environments and can bring structure, discipline, and precision to complex operations. Key Responsibilities - Oversee daily operations across multiple clinics, service lines, or therapy programs - Drive process improvements to increase efficiency, reduce cost, and elevate patient experience - Align clinical, administrative, and support teams for seamless care delivery - Build and manage KPIs tied to performance, staffing, and service quality - Lead, mentor, and develop high-performing teams and frontline leaders - Partner with executive leadership to execute strategic growth initiatives - Ensure compliance with healthcare regulations, policies, and quality standards - Identify operational gaps and implement data-driven solutions Qualifications - Proven operations leadership experience, ideally within healthcare, pediatric therapy, or clinical environments - Strong ability to manage people, processes, and performance simultaneously - Experience building scalable systems, workflows, and operational frameworks - High level of accountability and ability to perform under pressure - Strong communication skills and leadership presence Preferred Background - Experience in pediatric therapy, healthcare operations, or medically oriented leadership roles - Former Special Operations medic or military medical leadership strongly preferred - Background in high-performance, mission-critical environments where precision and teamwork matter
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