• Own end-to-end delivery coordination for all active technology vendor integrations, including EMR, payment processing, and identity verification • Manage vendor timelines, API dependency sequencing, and UAT coordination • Serve as the primary point of contact between external vendors and the engineering team • Track go-live readiness and surface blockers before they reach engineering • Design the patient support function from scratch, including ticket taxonomy, escalation paths, SLA definitions, and tooling selection • Manage the relationship and SLA compliance of our BPO partner for Tier 1 patient support • Drive execution of the enterprise technology governance workplan across cybersecurity, data governance, AI governance, cloud computing, and support operations domains • Maintain the governance artifact library and ensure deliverable quality across all five domains • Maintain the integrated program timeline connecting engineering sprints, vendor milestones, FTE onboarding, and executive reporting

Title: Program Manager, Climate & Sustainability Location: Denver United States Salary $70,012.80 - $90,001.60 Annually Location Denver Metro, CO Job Type Full Time Job Number EFA-PMLocalGovt-06.02.26 Department Colorado Energy Office Opening Date 06/02/2026 Closing Date 6/21/2026 11:59 PM Mountain FLSA Determined by Position Job Description: This mission of the Colorado Energy Office (CEO) is to reduce greenhouse gas emissions and consumer energy costs by advancing clean energy, energy efficiency and zero emission vehicles to benefit all Coloradans. The Colorado Energy Office is a great place to work, with collaborative and talented employees who are passionate about our mission and a flexible hybrid (work from home/work from office) atmosphere. Employees report high satisfaction with their work, their colleagues and manager, and CEO leadership. Join us! We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities. The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. Governor's Office staff should demonstrate a commitment to equity, diversity, inclusion and accessibility (EDIA) in the workplace to fulfill the promise of a Colorado For All. Staff are expected to participate in learning opportunities and training to increase their knowledge around EDIA, have a growth mindset, and embed new learnings and skills into daily business practices. Creating inaccessible digital content such as web pages, emails, presentations, or documents leaves the state open to fines up to $3,500 based on the language in House Bill 21-110. Staff should strive to make all digital content accessible using provided accessibility resources. Starting Salary: $70,012.80 - $90,001.60 Annually - This position is eligible for a hybrid and/or remote working arrangement. Hybrid positions are expected to be present at the office location for no less than one day per work week. The Local Government Climate Solutions team (the team, hereafter) supports local action toward meeting Colorado's greenhouse gas reduction targets. The team's portfolio includes several programs, with a present focus on managing the Local Implementation, Mitigation, and Policy Action (Local IMPACT) Accelerator (Accelerator, hereafter) grant program. This program is funded through the EPA's Climate Pollution Reduction Grant (CPRG) and provides grants to local governments in Colorado to advance local policy adoption and project implementation in four sectors: Buildings, Land Use, Transportation, Waste. The CPRG program also funds CEO's work with other agencies to mitigate methane which requires providing general oversight and integration with cross-agency teams working on methane capture analysis, subgrants and programs. The ideal candidate for this position will bring a strong background in sustainability and a broad understanding of emissions reductions as it relates to the Accelerator's four sectors: Buildings, Land Use, Transportation, and Waste). Since this position will manage a broad portfolio of grantees, this role requires robust project and grant management skills, paired with adaptability and strong communication capabilities. Specific knowledge and/or experience related to building decarbonization is highly preferred, while topic-specific experience in land use, transportation and renewable energy siting is desirable but not required. Given this is a federally funded program, experience navigating complex grant compliance and reporting as well as knowledge of federal grants requirements is a plus. Supporting skills include collaborating across diverse teams, facilitating group discussions, creating training materials, and tracking deadlines. Funding for the position is tied to the federal grant period of performance, which ends October 2029. Responsibilities: Under the general supervision of the Director the program manager: - Supports contract negotiation and contracting with procurement teams. - Oversees active grants by setting monthly meetings, reviewing and approving invoices and project deliverables, tracking and reporting progress, ensuring successful adoption of policies/completion of projects, and managing project close-out. - Provides topic specific support to teams and local governments on the four areas of the Accelerator (i.e. land use, waste, buildings, and transportation). - Supports the Local Government team with proactive and creative problem-solving, strong collaboration, and identifying areas for process improvements. - Works with section staff, other CEO teams and other state agencies, to coordinate program efforts, review documents, develop knowledge of other programs, and establish strong partner relationships. - Helps ensure grants are managed properly and effectively and helps with team coordination by establishing training, tools and systems to support federal grant compliance and reporting requirements. - Supports team compliance with federal grant terms and conditions, including Build America Buy America (BABA), Davis-Bacon and Related Acts (DBRA), National Historic Preservation Act (NHPA), as well as with EPA's Quality Assurance (QA) program and other federal grant requirements. - Complies with state grant requirements including and related to following Colorado Revised Statutes, CEO policies and procedures. - Supports grant and invoice processing through CEO's financial management system (Salesforce) and helps advance procurement processes in Salesforce and more broadly. - Supports, as needed, outreach and education efforts for local governments including providing technical assistance, developing materials, traveling to presentations, facilitating meetings, making documents accessible and coordinating with CEO's communications teams. - Employees currently are expected to work in office one full day per week, typically on the assigned team day, or as directed by their supervisor. Minimum Qualifications: - Three years of professional experience; or a bachelor's degree in a related field (public administration, environmental science, sustainability, etc.) and 2 years of professional experience in a related field - Experience leading grant management, tracking, compliance and reporting efforts. - Experience developing support tools for tracking grant progress, monitoring compliance, etc., and training teams on the use of tools. - Background in sustainability with a general understanding of greenhouse gas emissions reductions as it relates to building, waste, land use, transportation, and waste sectors. - Experience with developing scopes of work and contracting. - Commitment to collaboration, being flexible and jumping in where needed. - Strong time management and organizational skills. - Experience working across teams, agencies or similar groups to advance common goals, track progress, and establish process improvements. - Strong written, oral, and presentation communication skills. - Team player with excellent interpersonal, listening, and diplomacy skills to build positive relationships. Preferred Qualifications: - Specific knowledge and/or experience related to building decarbonization. - Strong understanding of land use, transportation and renewable energy siting. - Experience working on and navigating complex federal grants, with EPA grants in particular, and/or significant grant management/administration experience at state or local levels which include tracking, monitoring and compliance. - Experience working with federal, state and/or local governments on policy, planning and project development related to sustainability (e.g., climate adaptation and mitigation efforts). - Experience planning, facilitating, organizing and leading complex group discussions in person and online. Supplemental Information To Apply: A cover letter and resume must be submitted with the application for consideration. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your experience in the required elements, including your experience and achievements. The State of Colorado/Office of the Governor offers a generous benefits package including: - Annual leave accrued at 13.33 hours per month (4 weeks a year) - Sick leave accrued at 6.66 hours a month (10 days a year) - 11 paid holidays per year - Medical and dental plans - State paid life insurance policy of $50,000 - Choice of 2 retirement plans - 401K and 457 plans - State paid Short Term Disability coverage - Additional optional life and disability plans - Credit Union Membership - RTD pass - Training and professional development To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits. Equity, Diversity and Inclusion The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. ADAAA Accommodations The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator (the Director of Human Resources) at gov_hr@state.co.us. Conditions of Employment Applicants must pass a thorough background check prior to employment.

Role Description - Lead end-to-end delivery of multiple retail/consumer services programs such as supply chain, point of sale, eCommerce, loyalty, rewards, RPA & AI - Define program roadmap aligned with client’s business priorities - Ensure delivery excellence across timelines, scope, and quality and compliance relevant to the South African market - Drive governance through structured program reviews, dashboards, and executive reporting - Identify AI use cases and drive proactive proposals for AI native and AI infused opportunities - Act as a trusted advisor to client leadership teams such as client service managers, IT/ Business heads and CXOs - Manage relationships with key customer stakeholders & internal service line leaders - Lead executive-level discussions, steering committees, and quarterly business reviews (QBRs) - Ensure high customer satisfaction and drive account growth opportunities - Own program P&L, including revenue, margin (GC), and cost management - Drive forecasting, billing, and financial governance - Identify opportunities for upsell, cross-sell, and contract expansion - Manage change requests and ensure adherence to contractual terms - Lead distributed teams across onshore (South Africa), offshore & remote locations - Ensure optimal resource utilization and capability alignment - Mentor project managers, delivery leads, and functional teams - Build domain capability within teams for retail and consumer services - Identify and mitigate program risks, especially those related to delivery operations, compliance & customer - Ensure adherence to client governance frameworks and regional guidelines - Maintain robust program documentation and audit readiness - Drive digital transformation programs using cloud, data analytics, and AI-led solutions - Identify automation and optimization opportunities across the retail value chain - Bring industry best practices and innovation to improve business outcomes Qualifications - Strong understanding of retail and consumer services domain - Proven experience in client-facing roles with senior stakeholder management - Strong financial management (revenue, margin, forecasting) - Expertise in program governance, risk management, and delivery frameworks - Excellent communication and executive presentation skills - Ability to work across geographies and manage cultural nuances Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. - At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. - Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace.

Title: Program Manager Location: Los Angeles, California Hybrid Remote Department: ADM-PCS - Administrative Job Description: Location: California (Hybrid) Employment Type: Full-time Salary: $90,000- $11000 About the Role The Operations Program Manager is responsible for designing, launching, and scaling key initiatives that support the employee lifecycle across California. This role works closely with executive leadership, department leaders, and cross-functional teams to deliver programs focused on onboarding, training, employee engagement, and workplace safety. The position plays a key role in aligning organizational priorities with day-to-day execution to support a well-prepared, engaged, and high-performing workforce. Responsibilities · Design and facilitate statewide onboarding programs to support a consistent and effective new hire experience · Partner with department leaders to develop role-specific training pathways for technical readiness · Develop and support leadership training programs for current and emerging leaders · Lead employee engagement initiatives, including surveys and action planning · Coordinate workplace safety training compliance and support hazard awareness and prevention efforts · Manage program timelines, deliverables, and resource allocation · Support budget tracking and recommend external vendors or platforms as needed · Track and report on program metrics, including onboarding effectiveness and retention indicators · Collaborate with Human Resources and cross-functional teams to align training and program goals · Design and maintain training materials, facilitator guides, and learning assets · Facilitate in-person and virtual training sessions · Map and improve the end-to-end employee experience from offer acceptance through onboarding · Partner with subject matter experts to ensure content aligns with operational and compliance requirements · Support leaders in developing structured onboarding plans (30‑60‑90 day plans) · Conduct surveys, feedback sessions, and new hire check-ins to support continuous improvement · Stay informed on workforce trends, engagement strategies, and hybrid work best practices · Perform additional duties as assigned Required Qualifications · Strong communication, organizational, and interpersonal skills · Ability to manage multiple priorities and deliver program outcomes · Strong analytical skills with the ability to interpret data and provide insights · Ability to collaborate effectively across teams and leadership levels · Valid driver’s license, reliable transportation, and active auto insurance Preferred Qualifications · Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field · Advanced business or healthcare degree a plus but not required · Experience designing onboarding, training, or employee experience programs · Experience working with or supporting operational or cross-functional teams Compensation & Benefits Full-time Employees: · Paid vacation days (increase with tenure) · Separate sick leave that rolls over annually · Paid holidays · Medical, dental, and vision insurance options · DailyPay – access your earnings without waiting for payday · Training, development, and growth opportunities All Employees: · 401(k) · Employee Assistance Program (EAP) · Pet insurance · Perks @ Clarvida – national discounts on shopping, travel, and entertainment · Mileage reimbursement (Benefits may vary by state or county) Work Location California – Hybrid (combination of in-office and remote work) Travel required up to approximately 20%, including occasional overnight travel Employment Type Full-time Equal Opportunity Employer Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.