Title: Program Manager Location: Los Angeles, California Hybrid Remote Department: ADM-PCS - Administrative Job Description: Location: California (Hybrid) Employment Type: Full-time Salary: $90,000- $11000 About the Role The Operations Program Manager is responsible for designing, launching, and scaling key initiatives that support the employee lifecycle across California. This role works closely with executive leadership, department leaders, and cross-functional teams to deliver programs focused on onboarding, training, employee engagement, and workplace safety. The position plays a key role in aligning organizational priorities with day-to-day execution to support a well-prepared, engaged, and high-performing workforce. Responsibilities · Design and facilitate statewide onboarding programs to support a consistent and effective new hire experience · Partner with department leaders to develop role-specific training pathways for technical readiness · Develop and support leadership training programs for current and emerging leaders · Lead employee engagement initiatives, including surveys and action planning · Coordinate workplace safety training compliance and support hazard awareness and prevention efforts · Manage program timelines, deliverables, and resource allocation · Support budget tracking and recommend external vendors or platforms as needed · Track and report on program metrics, including onboarding effectiveness and retention indicators · Collaborate with Human Resources and cross-functional teams to align training and program goals · Design and maintain training materials, facilitator guides, and learning assets · Facilitate in-person and virtual training sessions · Map and improve the end-to-end employee experience from offer acceptance through onboarding · Partner with subject matter experts to ensure content aligns with operational and compliance requirements · Support leaders in developing structured onboarding plans (30‑60‑90 day plans) · Conduct surveys, feedback sessions, and new hire check-ins to support continuous improvement · Stay informed on workforce trends, engagement strategies, and hybrid work best practices · Perform additional duties as assigned Required Qualifications · Strong communication, organizational, and interpersonal skills · Ability to manage multiple priorities and deliver program outcomes · Strong analytical skills with the ability to interpret data and provide insights · Ability to collaborate effectively across teams and leadership levels · Valid driver’s license, reliable transportation, and active auto insurance Preferred Qualifications · Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field · Advanced business or healthcare degree a plus but not required · Experience designing onboarding, training, or employee experience programs · Experience working with or supporting operational or cross-functional teams Compensation & Benefits Full-time Employees: · Paid vacation days (increase with tenure) · Separate sick leave that rolls over annually · Paid holidays · Medical, dental, and vision insurance options · DailyPay – access your earnings without waiting for payday · Training, development, and growth opportunities All Employees: · 401(k) · Employee Assistance Program (EAP) · Pet insurance · Perks @ Clarvida – national discounts on shopping, travel, and entertainment · Mileage reimbursement (Benefits may vary by state or county) Work Location California – Hybrid (combination of in-office and remote work) Travel required up to approximately 20%, including occasional overnight travel Employment Type Full-time Equal Opportunity Employer Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.

Role Description We’re looking for a Program Manager of Talent Performance & Experience to enable and support a workplace where every employee feels connected, empowered, and inspired to perform at their best. In this role, you’ll be the owner of programs that make work meaningful; managing projects that align individual goals with organizational priorities while fostering a culture of inclusion, growth, and recognition. You’ll support employee experience initiatives including employee listening, onboarding, recognition, and performance management. What you’ll do: - Program Management: Design, implement, and manage programs and processes to improve the employee experience, including project management, vendor management, content creation, communications, and program analytics. - Stakeholder Engagement: Partner with relevant stakeholders to ensure the simplicity, relevancy, and value of programs, and provide guidance to HRBPs to support successful adoption. - Onboarding: Develop and implement a core onboarding experience for all employees. - Recognition: Manage our internal recognition platform and lead recognition initiatives. - Performance Management: Manage performance management activities including goal setting, mid-year check-ins, and year-end evaluations. - Culture: Support a revitalized culture by embedding Superior’s values in all programs and initiatives. - Inclusion: Support inclusion initiatives as needed. - Mentor: Act as a mentor to the Talent Performance & Experience Specialist. - Technology Enablement: Leverage technology and AI to optimize performance and engagement programs. - Compliance: Ensure adherence to employment laws and organizational policies. Qualifications - Bachelor’s Degree or equivalent in Human Resources, Industrial Organizational Psychology, or related field required. - Master’s preferred. - 3-5 years of relevant experience in talent management, organizational development, or related HR functions. - Working knowledge of different philosophies around talent management and employee experience, and a practical approach to implementing best practices. - Experience in multi-site and multi-national organizations preferred. Requirements - Preference is for candidates to be within a commutable distance to our office location in the greater Cambridge, ON area. - Fully remote candidates will be considered for the right fit. Benefits - Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. - A continuous focus on professional development with many opportunities for training & career growth. - Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. - Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges. - We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly. - We understand the importance of work-life balance; we offer flexible hybrid work options to help you manage your personal and professional commitments. - Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. - We care about you and have committed to a zero-harm workplace. Company Description Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do. Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at aoda_hr@superiorpropane.com to let us know how we can enhance your experience.

Role Description The Manager, Program Operations is responsible for the end-to-end planning and execution of IHS convenings across a portfolio of in-person and virtual programs. The role owns operational delivery – including event logistics, event technology, and event design – and serves as the primary operational coordinator across academic, communications, and development teams, translating program goals into executed events. Supervisory Responsibilities - None. Duties & Responsibilities - Event Planning & Execution - Own and lead a portfolio of in-person and virtual convenings (approximately ten annually) from concept through close-out, ensuring each meets IHS standards for quality, logistics, and participant experience. - Develop and maintain detailed project plans for owned programs, including task assignments, milestone tracking, and cross-functional dependencies. - Direct pre-event logistics for owned programs, including venue sourcing and coordination, room setup, A/V configuration, catering, run-of-show development, and on-site staffing plans. - Staff and oversee on-site and virtual delivery of owned programs, serving as the primary operational point of contact and resolving issues in real time. Travel up to approximately 25% to staff and oversee programs on-site; on-site responsibilities require the ability to lift 20 pounds or more. - Provide operational and logistical support for additional programs led by other staff, as needed — including registration setup, technology configuration, and on-site staffing. - Event Technology - Administer the event and operations technology stack – including registration and virtual event platforms (Cvent), CRM (Salesforce), project management (Asana), travel booking (Egencia), and mass communications (MassMailer) – configuring registration workflows, attendee communications, and data capture, and troubleshooting platform issues in real time during program delivery. - Evaluate emerging event technology and recommend tools or process improvements that enhance operational efficiency or attendee experience. - Event Design & Participant Experience - Lead event design in coordination with program leads and stakeholders – including agenda structure, session formats, attendee flow, networking opportunities, and environmental elements – developing scalable solutions across diverse program types and audience profiles aligned to program goals. - Ensure participant-facing communications and materials reflect IHS brand standards and provide a cohesive attendee experience from registration through follow-up. - Internal Stakeholder Management - Serve as the primary operational liaison between the Program Operations team and internal partners (academic faculty, development, communications, executive leadership), leading recurring cross-functional program meetings, managing expectations, communicating status, and flagging and escalating risks as needed. - Prepare and distribute internal briefings, logistics memos, and post-event recaps for leadership and partnering teams. - Operations & Continuous Improvement - Maintain and refine program templates, checklists, standard operating procedures, and institutional documentation to support team-wide consistency and knowledge transfer. - Conduct after-action reviews and identify cross-program patterns to drive process improvement and scalable practices. - Operationalize new and experimental program types, applying existing organizational process assets while piloting new approaches. Qualifications - 4+ years of experience in event management, program operations, or a closely related field. - Demonstrated expertise in event logistics and execution across in-person and virtual formats. - Hands-on experience with event and operations technology, including proficiency with at least one registration or virtual event platform (e.g., Cvent, Hopin, Whova) and a CRM. - Strong project management skills. - Strong interpersonal and communication skills, with demonstrated cross-functional collaboration and stakeholder management. - Demonstrated ability to manage complex, ambiguous, and time-sensitive programs and exercise sound judgment. - High degree of organization and detail orientation, with the ability to manage multiple overlapping programs simultaneously. - Experience with data-informed decision-making and performance tracking. Preferred Qualifications - Experience with the IHS technology stack or comparable platforms (Cvent, Salesforce, Asana, Egencia, MassMailer). - Familiarity with academic environments and the expectations of an intellectually engaged audience. - Experience designing scalable, audience-centered event formats. - Alignment with the mission and institutional priorities of the Institute for Humane Studies. To Apply Qualified candidates must submit a resume and cover letter detailing your interest in this position and why the IHS mission resonates with you. EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Benefits - Flexible, professional, open office environment that encourages innovation and entrepreneurship and provides substantial opportunity for professional growth. - Competitive salary commensurate with experience. - Exceptional benefits to all employees, including: - Health and dental insurance coverage (which includes paying 100% of the health and dental insurance premium for individuals). - Health savings accounts. - Long-term disability and life insurance. - 403(b) retirement savings program. - 12 free tuition credit hours annually at George Mason University.

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description We are seeking a Sr. Program Manager to drive cross-functional Program Management for key Ad Sales Technology initiatives. This role will act as a strategic, data-driven program lead, bringing operational rigor and innovative approaches to effectively orchestrate cross-team collaboration, execution, and change management across Enterprise Product, Engineering, QA, Support, and Ad Sales teams. The ideal candidate brings multiple years of experience owning end-to-end programs from inception through launch and is comfortably driving alignment across both business and technology stakeholder groups, including senior leadership. We seek proactive Program Managers skilled in working in ambiguity, developing innovative solutions, and identifying risks before they develop. Existing domain experience within Ad Sales Technology, and specifically Programmatic or Digital Ad Server Integrations development, is preferred. Responsibilities: - Program Delivery and Execution - Oversee the execution of multiple concurrent programs and projects, ensuring delivery against scope, timeline, budget, and quality expectations. - Build and maintain integrated program plans that clearly define milestones, deliverables, critical dependencies, decision points, and resource needs. - Partner with Product, Engineering, Data, and QA leads to resolve delivery issues, remove blockers, and accelerate progress against strategic objectives. - Ensure teams follow the Product Development Lifecycle and related controls, while identifying opportunities to streamline processes and improve speed to market. - Lead program reviews, readiness checkpoints, and launch planning activities to confirm initiatives are operationally prepared and aligned for successful delivery. - Stakeholder, Communication, and Governance - Serve as the primary program manager for all involved stakeholders and leadership, providing clear communication on program-level health, risks, decisions, and trade-offs. - Prepare and deliver concise program-level reporting, including status updates, KPI dashboards, portfolio reviews, and decision-ready materials. - Facilitate cross-functional meetings that drive alignment, decision-making, and timely escalation resolution. - Build strong relationships across business and technology organizations and influence outcomes in complex, matrixed environments. - Anticipate organizational, process, and technical constraints early and develop pragmatic plans to minimize impact to roadmap commitments. - Metrics, Quality, and Continuous Improvement - Lead the creation of new methods for program-level reporting, leveraging automated processes to drive seamless tracking of day-to-day progress. - Define and track KPIs for program health, milestone performance, throughput, predictability, and operational effectiveness. - Use data and retrospective insights to identify trends, improve delivery performance, and strengthen planning accuracy across squads. Qualifications Requirements: - Bachelor's degree in Business Administration, Information Systems, Technical Project Management, or a related field preferred; master's degree is a plus. - 6+ years of program or portfolio management experience leading complex, cross-functional technology initiatives from planning through delivery. - Strong knowledge of program and project management methodologies, portfolio planning, dependency management, and risk management best practices. - Experience working with product, engineering, data, QA, and business stakeholders in Agile and hybrid delivery environments. - Excellent communication and interpersonal skills, with the ability to synthesize complex information into clear recommendations, decisions, and status reporting. - Strong analytical and problem-solving skills, with a data-driven approach to prioritization, decision-making, and continuous improvement. - Experience with Jira, Confluence, Smartsheet, and related project tracking and collaboration tools. - Proficiency in Microsoft Office applications, especially Excel, PowerPoint, Word, and Outlook. - 3+ years running software/system development and product development programs/initiatives Desired Characteristics: - Experience supporting ad technology, ad sales platforms, consumer products, data platforms, or analytics initiatives. - Direct experience supporting Digital Ad Sales and understands key concepts within Digital Ad Serving and Programmatic eco-development. - Familiarity with larger Ad Sales Technology trends, and AI-enabled product or operational workflows. - Passion for innovation, modernizing legacy processes and systems, and improving how teams plan and deliver work. - Ability to manage multiple priorities, navigate ambiguity, and influence across a matrixed organization. - Ability to work effectively both independently and as part of a team. Additional Requirements: - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $105,000 - $130,000 (bonus eligible) Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.