• Facilitate the client onboarding process, ensuring seamless transitions from referral to assessment while maintaining accurate and timely documentation. • Serve as the face of BTS by providing outstanding customer service to new clients and families, guiding them through the intake process with empathy and clarity. • Act as the central point of communication between families, insurance providers, authorization teams, and clinical staff to ensure alignment and timely service delivery. • Contact new client referrals promptly, guide families through onboarding paperwork, and assist in gathering all required documents to ensure a smooth start of services. • Work closely with insurance providers to obtain and track authorizations, minimizing delays in starting services. • Conduct calls with families to gather information, provide updates, and support them throughout the onboarding process. • Maintain accurate, organized, and up-to-date client records in compliance with regulatory standards. • Identify opportunities to grow services, including outreach to new geographic areas or service lines. • Develop and maintain strong relationships with referral sources such as pediatricians, schools, and early intervention programs. • Track and manage contracts to ensure timely renewals and compliance. • Monitor and analyze key metrics and intake trends to support operational and strategic decisions. • Assist with general administrative tasks including filing, scanning, and data entry. • Manage multiple tracking systems to ensure timely follow-ups and efficient workflow management. • Use platforms such as Google Workspace and NPA to streamline processes and maintain organization.

Role Description Join Our Team as a Customer Service Specialist! Are you detail-oriented, love solving problems, and enjoy helping people? Compex Legal Services is looking for a Customer Service Specialist to join our growing team. In this role, you’ll be the go-to support for our clients—making sure their orders are accurate, timely, and handled with care. - Respond to client inquiries and provide regular order updates - Accurately enter client requests and verify order details - Confirm facility locations and ensure all documentation is complete - Monitor open orders to keep turnaround times on track - Maintain accurate records and ensure all information is logged properly Qualifications - Excellent communication and customer service skills - Sharp attention to detail and organizational strength - Strong time management and ability to prioritize tasks - Critical thinking skills to troubleshoot and resolve issues - A proactive, team-oriented mindset with a positive attitude - Comfort working independently in a remote environment - High school diploma or equivalent (required) Benefits - 100% remote—work from the comfort of your home - A fast-growing, industry leader with nationwide impact - Supportive, collaborative team environment - Training provided—no legal background needed - Clear opportunities for growth and career advancement

Title: Peer Support Specialist #26-093 Location: Columbia United States Salary $25.00 Hourly Location Charleston County, SC Job Type Temporary - Part-Time Part-time Temporary position; up to 29 hours per week. Under the general supervision of the Workforce Development Manager, the peer support specialist serves as peer support for offenders. Assists offenders with the treatment and services enrollment process; serves as a liaison for community - based services. Minimum and Additional Requirements A high school diploma or equivalent of relevant Human Services or social services experience. A minimum of three years since any criminal involvement (e.g., arrest, incarceration, or supervision). Able to be credentialed as Certified Peer Support Specialist (CPSS) within 180 days of hire. Preferred Qualifications Experience working with a forensic population is preferred. Additional Comments Please note: This is an entirely on-site, in-office position.

• The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. • Support the local Referral Development Manager (RDM). • Pick up and deliver respiratory equipment to patients in their homes or other specified locations. • Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance. • Gather customer information and fulfill customer needs, educate the customer where applicable. • Maintain customer care quality while acting professionally. • Complete paperwork relating to deliveries, pick-ups & testing. • Operate non-commercial vehicle carrying medical equipment. • Abide by applicable motor vehicle laws and demonstrate safe driving practices throughout employment.