Burnett Therapeutic Services

Conduct comprehensive evaluations and diagnoses for ADHD and ASD, develop detailed reports, provide actionable feedback to families, and collaborate with multidisciplinary teams to ensure effective treatment plans.

• Manage appointment administration and assist with NPA form updates for Supervisors (SVs) and Program Directors (PDs), primarily during NPA locking periods. • Run daily FLEX reports to identify billing corrections and payroll updates; send locking instructions to new staff. • Send email and text reminders to staff regarding NPA or payroll needs. • Support drive time, mileage, and lunch verification and ensure accurate entry. • Maintain and update the Drive Time/Mileage (DT/M) tracker as corrections are made for graduation programs. • Organize and maintain the Payroll Support Thread, ensuring bi-weekly reports and verifications are accurate to close and finalize payroll. • Provide support during payroll processing, including scheduling support for payroll-related needs. • Assist with ROI (Release of Information) and Change of Address follow-up with clinical staff. • Prepare and track Parent Verification Forms (PVFs) for NBRC/CCS, organizing forms and following up with guardians. • Update session locations based on Change of Address tracker. • Assist in final overtime/mileage verification for payroll. • Set up Parent Portal access as needed. • Maintain and update the ABA email roster for monthly newsletters. • Support termination verification, including following up on Staff Status updates for the NPA roster. • Provide training support as needed. • Assist with additional administrative tasks as required.

• Facilitate the client onboarding process, ensuring seamless transitions from referral to assessment while maintaining accurate and timely documentation. • Serve as the face of BTS by providing outstanding customer service to new clients and families, guiding them through the intake process with empathy and clarity. • Act as the central point of communication between families, insurance providers, authorization teams, and clinical staff to ensure alignment and timely service delivery. • Contact new client referrals promptly, guide families through onboarding paperwork, and assist in gathering all required documents to ensure a smooth start of services. • Work closely with insurance providers to obtain and track authorizations, minimizing delays in starting services. • Conduct calls with families to gather information, provide updates, and support them throughout the onboarding process. • Maintain accurate, organized, and up-to-date client records in compliance with regulatory standards. • Identify opportunities to grow services, including outreach to new geographic areas or service lines. • Develop and maintain strong relationships with referral sources such as pediatricians, schools, and early intervention programs. • Track and manage contracts to ensure timely renewals and compliance. • Monitor and analyze key metrics and intake trends to support operational and strategic decisions. • Assist with general administrative tasks including filing, scanning, and data entry. • Manage multiple tracking systems to ensure timely follow-ups and efficient workflow management. • Use platforms such as Google Workspace and NPA to streamline processes and maintain organization.

• Support full-cycle sourcing and recruiting for BCBA, Behavior Technicians, ABA Supervisors, and other mental health roles. • Proactively source/review candidates through platforms like Indeed, LinkedIn, ZipRecruiter, Handshake, and industry-specific job boards. • Own and manage mass hiring campaigns to meet organizational growth needs, especially for Behavior Technicians. • Manage outreach campaigns and candidate pipelines by sending targeted emails, follow-ups, and other communications to engage potential hires and maintain interest throughout the recruitment process. • Represent Burnett Therapeutic Services at virtual job fairs, community events, and local outreach to high schools, colleges, and vocational programs. • Identify and implement new, creative sourcing strategies to attract a diverse candidate pool. • Conduct candidate outreach, screening, interviews, and extend job offers. • Collaborate with the onboarding team to ensure a seamless and positive candidate experience. • Maintain accurate records of recruiting activities, candidate pipelines, and hiring metrics. • Track and analyze recruiting KPIs and data to inform hiring strategies and process improvements. • Provide support for hiring other roles across the organization as needed. • Support in employee retention.

• Provide legal guidance on California employment law matters, including discipline, termination, wage and hour compliance, and workplace investigations • Manage and respond to employee and former employee claims, demand letters, administrative complaints, and litigation • Develop and implement legal strategy to defend the organization against employment-related claims • Conduct or support internal investigations related to employee complaints or allegations • Advise leadership on legally sound personnel decisions and risk mitigation • Manage corporate governance and compliance activities across multiple entities • Prepare, file, and maintain required corporate documents, including annual statements, registrations, and renewals • Track and monitor all corporate filing deadlines to ensure entities remain in good standing • Maintain corporate records, licenses, permits, and compliance documentation • Coordinate with accountants, registered agents, and regulatory agencies regarding entity requirements • Support formation, dissolution, restructuring, and maintenance of corporate entities • Ensure compliance with state and federal reporting requirements • Develop and maintain a centralized compliance calendar for all corporate filings and regulatory deadlines • Serve as the primary legal advisor to HR and leadership on sensitive employee matters • Review and advise on high-risk employment actions, including terminations and disciplinary decisions • Draft and revise employment policies, handbooks, and procedures • Provide legal training to managers and leadership on employment law compliance • Identify potential legal risks and recommend preventative strategies • Support organizational compliance with federal, state, and local employment laws • Draft, review, and finalize contracts, memoranda of understanding (MOUs), vendor agreements, settlement agreements, and partnership agreements • Negotiate contract terms to protect the organization’s interests • Provide legal guidance on partnerships, acquisitions, and organizational initiatives • Provide legal guidance related to healthcare billing, reimbursement, and payer disputes • Support the organization during audits, pre-payment reviews, and claims investigations • Assist with responses to insurance inquiries, recoupments, and payment disputes • Monitor regulatory changes affecting healthcare reimbursement and compliance • Provide direct legal counsel to executive leadership on operational and strategic decisions • Evaluate legal risk associated with new programs, policies, and business initiatives • Develop practical legal solutions that support organizational goals • Monitor changes in employment, healthcare, and corporate laws and advise leadership on necessary adjustments • Support organizational growth, expansion, and new service development

• Lead full-cycle sourcing and recruiting for BCBA, Behavior Technicians, ABA Supervisors, and other mental health roles • Proactively source/review candidates through platforms like Indeed, LinkedIn, ZipRecruiter, Handshake, and industry-specific job boards • Own and manage mass hiring campaigns to meet organizational growth needs, especially for Behavior Technicians • Manage outreach campaigns and candidate pipelines by sending targeted emails, follow-ups, and other communications to engage potential hires and maintain interest throughout the recruitment process. • Represent Burnett Therapeutic Services at virtual job fairs, community events, and local outreach to high schools, colleges, and vocational programs • Identify and implement new, creative sourcing strategies to attract a diverse candidate pool • Conduct candidate outreach, screening, interviews, and extend job offers • Collaborate with the onboarding team to ensure a seamless and positive candidate experience • Maintain accurate records of recruiting activities, candidate pipelines, and hiring metrics • Track and analyze recruiting KPIs and data to inform hiring strategies and process improvements • Provide support for hiring other roles across the organization as needed • Support in employee retention

• Provide legal guidance on California employment law matters, including discipline, termination, wage and hour compliance, and workplace investigations • Manage and respond to employee and former employee claims, demand letters, administrative complaints, and litigation • Develop and implement legal strategy to defend the organization against employment-related claims • Conduct or support internal investigations related to employee complaints or allegations • Advise leadership on legally sound personnel decisions and risk mitigation • Manage corporate governance and compliance activities across multiple entities • Prepare, file, and maintain required corporate documents, including annual statements, registrations, and renewals • Track and monitor all corporate filing deadlines to ensure entities remain in good standing • Maintain corporate records, licenses, permits, and compliance documentation • Coordinate with accountants, registered agents, and regulatory agencies regarding entity requirements • Support formation, dissolution, restructuring, and maintenance of corporate entities • Ensure compliance with state and federal reporting requirements • Develop and maintain a centralized compliance calendar for all corporate filings and regulatory deadlines • Serve as the primary legal advisor to HR and leadership on sensitive employee matters • Review and advise on high-risk employment actions, including terminations and disciplinary decisions • Draft and revise employment policies, handbooks, and procedures • Provide legal training to managers and leadership on employment law compliance • Identify potential legal risks and recommend preventative strategies • Support organizational compliance with federal, state, and local employment laws • Draft, review, and finalize contracts, memoranda of understanding (MOUs), vendor agreements, settlement agreements, and partnership agreements • Negotiate contract terms to protect the organization’s interests • Provide legal guidance on partnerships, acquisitions, and organizational initiatives • Provide legal guidance related to healthcare billing, reimbursement, and payer disputes • Support the organization during audits, pre-payment reviews, and claims investigations • Advise leadership on compliance with healthcare regulations and documentation requirements • Assist with responses to insurance inquiries, recoupments, and payment disputes • Collaborate with billing, compliance, and operations teams to mitigate financial and regulatory risk • Monitor regulatory changes affecting healthcare reimbursement and compliance • Provide direct legal counsel to executive leadership on operational and strategic decisions • Evaluate legal risk associated with new programs, policies, and business initiatives • Develop practical legal solutions that support organizational goals • Monitor changes in employment, healthcare, and corporate laws and advise leadership on necessary adjustments • Support organizational growth, expansion, and new service development