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Account Director – Public Safety
Location
United Kingdom
Posted
6 days ago
Salary
0
Seniority
Lead
Job Description
Account Director – Public Safety
NEC Software Solutions
• Establish productive, professional relationships with key personal within the Met Police, up to and including the Commissioner and his team. • Build productive relationships with NEC team members in sales support and service lines to construct excellent solutions for customer problems. • Manage the commercial and contractual relationship within the account, negotiating terms, and leading on procurement processes. • Position NEC as a trusted strategic partner and first port of call for the customer. • Identify opportunities, manage pipeline, and be accountable for revenue achievement within the account. • Drive proactive sales efforts to ensure that quota levels for both new and renewal business are met. • Fully accountable for delivery of all revenue streams within the Met Police account. • Identify customer needs, define programme deliverables, and coordinate works to ensure adequate resources are in place. • Take full financial ownership for the account, working with NEC colleagues to manage all resources and costs associated with the account. • Management and resolution of any issues that arise during the delivery of services, whilst identifying related issues outside scope of works for which NEC could be positioned to assist. • Understanding the customers pain points and seeking a swift solution from stakeholders with the NECSWS business
Job Requirements
- A deep knowledge of the UK Policing market, particularly the Met Police and other key stakeholders associated with the Met Police eg Home Office, CPS etc.
- A proven track record in business development and account development across a significant key customer account.
- Demonstrable experience of key stakeholder management, negotiation, and conflict management skills.
- Proven ability to manage and shape sales opportunities from beginning to end, with a history of successful outcomes.
- Strong commercial acumen and leadership skills with the ability to establish reputation as a thought leader.
- First class decision-making and problem-solving skills.
- Over target achievement of annual sales targets in a quota carrying role.
- Experience of delivering complex programmes of work relating to public safety and/or mission critical customers.
- Ability to resolve issues within the account to ensure high levels of customer satisfaction.
- Ability to working closely as part of a team, as well as operating autonomously.
- Strong interpersonal communication and presentation skills
- A high standard of written communication
- Excellent customer skills
- Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones.
- Be able to talk competently about Police Systems, Services and Solutions
Benefits
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
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